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[–]krispykrackers[A] -367ポイント-366ポイント  (611子コメント)

t looks like I banned you in January (?) for posting a number to a car shop in order to get people to call them and express their dissatisfaction with their treatment of a pizza guy and that they wouldn’t be getting their business.

Yes, it was a public company's number, but I was worried that your comment was going to cause a bunch of people from the internet to go harass the company. Even if you think it's justified, I was not okay with allowing that to happen. My actual words to you were "Why do you think it's okay to encourage people to harass anyone based on something you saw about them on the internet?" I suppose that came off very snarky and unprofessional. For that, I apologize.

I don't know if it was the right decision, but I thought it was the best course of action at the time. I see we spoke briefly, and I never got back to you after you messaged back two more times. Nobody should be ignored like that, and we are generally very liberal about giving second, even third chances after an initial ban if you come to us to talk about it. We believe that people are corruptible, but we also believe that they are mostly rehabilitatable and want to give everyone the benefit of the doubt.

That said, the situation you’re in now is entirely my fault. This was around the time I was in the process of moving (or had just moved) across the country to keep this job due to the forced relocation (without my husband, might I add), and I was still the only community manager keeping tabs on modmail and other things during the US daytime. I was very busy and emotional from being torn from my family. I apologize it happened like that and I get that this just another excuse, but that’s right where my head was at during that time.

I can transfer whatever gold you had from that account to this account, or perhaps even reinstate the old account if you want it back and promise to continue to abide by the rules.

[–]OneRedSent 1056ポイント1057ポイント  (60子コメント)

And it only took 5 months and huge response on a public forum to make it right!

[–]Sum_Bitch 320ポイント321ポイント  (2子コメント)

We did it, Reddit!

[–]TheAngryGoat 771ポイント772ポイント  (43子コメント)

That's /u/krispykrackers for you - doing the right thing only when put under the microscope of public scrutiny in an announcement about being caring and transparent, making the normal negative options impossible.

Come on everyone, let's have a large round of applause for our new Moderator Advocate! Clearly the right kind of person for such a people-centric role.

[–]rdosage 442ポイント443ポイント  (41子コメント)

keep this job due to the forced relocation (without my husband, might I add)

and

torn from my family.

Christ on a cracker - you can almost see the venom dripping off of that post.

Yeah, she seems like she'll do a great job promoting reddit.

[–]TheAngryGoat 271ポイント272ポイント  (7子コメント)

I wish I had a job where I could get away with treating people like shit without consequence just because I felt a little emotional.

Instead we have bullshit like "business ethics", "customer-centric care", and even "if you dare treat anyone like that again, we'll fire you on the spot".

[–]Platypoctopus 28ポイント29ポイント  (1子コメント)

It reminds me of something my boss said once while admonishing a rep for his lack of service - "Wouldn't it be great if we didn't have customers to get in the way of our business?"

That's the thing though - we aren't reddit's customers. Admins can be rude to the users all they want, but you better believe they'd never speak like that to an investor or advertising partner. So yeah, they really don't have to worry about those pesky customers getting in the way of doing their job the way they want to! What's one insignificant shadow banned user going to do to them?

[–]jtanz0 7ポイント8ポイント  (0子コメント)

we aren't reddit's customers

Unless we buy gold

コメントをもっと表示する (5 返事)

    [–]nascentt 45ポイント46ポイント  (1子コメント)

    No wonder the admins treat the users and site the way they do... they hate it more than we do.

    [–]maskdmirag 7ポイント8ポイント  (0子コメント)

    I deal with the public, a vitriolic public, every day, and even when I'm going through shit in my personal life you don't see me taking it out on the people who have nothing to do with it. Her response is pretty saddening to see. Hopefully she's learned, but her tone of making excuses is a big negative.

    [–]JoinTheRightClick 69ポイント70ポイント  (28子コメント)

    The way she worded that apology is a case study in sincerity and genuine remorse.

    コメントをもっと表示する (1 返事)

      [–]rultes 1ポイント2ポイント  (0子コメント)

      Better be careful, she might get you b&, because your negativity impacted her judgement!

      [–]flapanther33781 19ポイント20ポイント  (0子コメント)

      Well I guess it's a good thing we have a public forum then, isn't it?

      /s

      [–]JonasBrosSuck 73ポイント74ポイント  (8子コメント)

      hey she was moving!

      (without my husband, might I add)

      she's a strong independent woman who don't need no crap from you! /s

      コメントをもっと表示する (3 返事)

        [–]Murzac 110ポイント111ポイント  (8子コメント)

        I would imagine that deleting the comment and giving a warning would have been good enough for that case.

        [–]CuilRunnings 71ポイント72ポイント  (3子コメント)

        It would be good enough for 99/100 cases, but then how would the admins feel powerful and important?

        コメントをもっと表示する (4 返事)

          [–]BellyFullOfSwans 536ポイント537ポイント  (159子コメント)

          I promise you that no kind word or apology is EVER lost on me. Trivial or not, my account did mean a lot to me and I did put a lot of time into "the better side of Reddit" (passionate debate, buying gold, participating in events and Redditgifts...etc). I truly wasnt a troll, although I did get angry after the matter and not shut up about it (to this day).

          The context you describe for my "banned quote" was correct, but it was the phone number within a thread about retribution. My addition of the number was truly a plea for tolerant resolution (if you have a problem, dont send them glitter...call them and let them know). My intention was a calmer and well thought out response to a business who was in the wrong. I HONESTLY believed that "personal numbers" pertained to individuals and not businesses.

          That is my side of the story and I TRULY appreciate yours. I dont require my gold back, but I do want you to know that your response is better than getting gold back. From my lone perspective, I have been stewing about this for about 4 months now.

          Im no angel, but I encourage you to go through my present account or /u/gekokujo to verify that they are my only accounts and that they were used for passionate and profane debate, but never for trolling/doxxing/hate.

          I would like to thank you again for your apology, and any consideration of reinstating /r/gekokujo (if nothing else, so that I could participate in Reddit Gift exchanges again).

          "Never"

          [–]me_and_batman 59ポイント60ポイント  (3子コメント)

          Personal numbers does pertain solely to individuals. Whatever krispy told you was bullshit.

          [–]BellyFullOfSwans 16ポイント17ポイント  (2子コメント)

          I will maintain that is what it says in the rules as we speak and at the time of the "infraction", but I cant convince others in the thread of that.

          I just want to maintain that if I did anything wrong, I would never fight the punishment. Because of the difference between private/public, I never did feel I was in the wrong in that aspect. I also know that I wasnt intentionally doxxing, so that is where my initial frustration came from.

          [–]BgDog18 8ポイント9ポイント  (1子コメント)

          It seems neither one of you were in the wrong although if I had to pick sides, I would side with the moderator.

          You were in a grey area because posting the number of a small company where people on the internet could easily identify the real person is essentially doxxing. So while you may have stayed within the letter of the rule you were violating the spirit of it. Even you must acknowledge the entire purpose of posting the number was for spite/an attack.

          Despite that, you suggest your history dictated a less harsh response.

          In the end, it seems the worst part of the incident was the lack of a response (although you kind of got one..albeit a curt one).

          Thats my take at least.

          [–]BellyFullOfSwans 12ポイント13ポイント  (0子コメント)

          I can accept your take, but I will maintain that I wasnt posting the number out of a desire for an attack. I was heated, but I get heated all the time and have never "called for an attack" before or since.

          Spite? I've got enough to sink a ship. Still, there was no overt or covert doxxing in my comment. Somebody found my comment and mentioned it in another comment. I am waiting for them to post it, which will (for better or worse) clear the air if anything will.

          [–]SanctimoniousBastard 6ポイント7ポイント  (0子コメント)

          This story just shows that we need due process for shadowbanning. Something about being tried by our peers?

          And you're more deferential than you need to be there, the admin in particular, and the reddit system in general failed you and your grievance is totally valid.

          [–]janzboi 22ポイント23ポイント  (3子コメント)

          You are my champion bro/gurl. That exchange was incredible. Keep up the good work. We need guys like you around here.

          [–]BellyFullOfSwans 22ポイント23ポイント  (2子コメント)

          "Exchange" is always a 2-way street....and I was only half of it.

          That said, I really appreciate your comment. Im not used to hearing nice things on Reddit and it is almost overwhelming.

          [–]Maskeregen 4ポイント5ポイント  (0子コメント)

          The big question here is, are you going to go back to your old account or continue using your current one.

          [–]VengefulCaptain 3ポイント4ポイント  (0子コメント)

          You are in the wrong subs then.

          [–]AxezCore 87ポイント88ポイント  (26子コメント)

          Personally I think your punishment was overly harsh, but not entirely unjustified. The fault should lie at the mods feet though, they should have caught on to it and provided a warning.

          I don't doubt your intentions were genuine, but having been on reddit for many years, you know what a shit show reddit witch hunts turn into. It never stops with just a few angry phone calls, it becomes open harassment of not only the victims, but of their family and friends as well.

          [–]issue9mm 63ポイント64ポイント  (24子コメント)

          Personally I think your punishment was overly harsh, but not entirely unjustified.

          Strange. Any punishment as a response to posting a publicly broadcast fact seems extreme to me.

          Like it or not, reddit is a social platform, and "call to complain" activism is of the most benign forms, especially as alternatives to something more malicious.

          We want to live in a world where we are free to express our opinions, and if a company does something objectionable, we want to live in a world where people complain about it to them loudly with their voices and not with violence, pranks or malice.

          Reddit should encourage that world, otherwise, basically every post in /r/politics that has a "here's how to contact your politician" is harassment. If /u/krispykrackers' positions were applied indiscriminately, then the entire net neutrality movement could have been considered harassment, and half of reddit could have been shadowbanned for it.

          [–]trippy_grape 21ポイント22ポイント  (2子コメント)

          Strange. Any punishment as a response to posting a publicly broadcast fact seems extreme to me.

          I wonder if I would get banned for posting on Reddit that Ellen Pao is the CEO.

          [–]issue9mm 13ポイント14ポイント  (0子コメント)

          It was nice knowing you pal.

          In context, would posting a link to reddit during this witch hunt also be considered banworthy?

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                [–]DylannStormRoof 94ポイント95ポイント  (16子コメント)

                I HONESTLY believed that "personal numbers" pertained to individuals and not businesses.

                They do only pertain to individuals. If /u/krispykrackers lead you to believe otherwise, that's plain deception.

                [–]Se7enLC 6ポイント7ポイント  (5子コメント)

                But when you post the number and encourage people to call up and complain, that's a different kind of abuse

                [–]trippy_grape 26ポイント27ポイント  (4子コメント)

                But when you post the number and encourage people to call up and complain, that's a different kind of abuse

                Yet it's 100% fine the thousands of times people post politicians office numbers. This is the most frustrating part of the more "politically correct" censorship reddit is going in; it only seems like it applies sometimes.

                [–]Se7enLC 10ポイント11ポイント  (3子コメント)

                There a huge difference between "call your congressman and tell them to vote No on proposition 12" and "this car place was mean to a pizza guy, I saw it on Facebook, call them up and let them know what you think of them"

                It's not just the posting of a phone number, it's the context of raising an army for abuse. Had somebody asked for a recommendation on a car place, that would have between a completely different (and uneventful) story.

                [–]Waldhorn 7ポイント8ポイント  (2子コメント)

                Since when is a phone call considered 'abuse'. This sounds like 'rape culture' bullshit to me.

                コメントをもっと表示する (10 返事)

                  [–]krispykrackers[A] -4ポイント-3ポイント  (79子コメント)

                  That's amazing to hear. I wasn't sure how you would take my apology so this is the best possible outcome I could have imagined. Thank you.

                  I did as you asked, and both of your accounts are indeed legit. Your old account is unbanned. :)

                  [–]HansCool 358ポイント359ポイント  (37子コメント)

                  I don't think you're grasping how much of a failure it is that it took a guilded +3000 comment to get you to second-guess your decision-making. The outcome that everyone else is looking for is to be assured that careless and permanent shadowbanning won't happen on this site anymore. If you actually care about giving people second chances, and regret not giving them to deserving users, then why is it still so easy for appeals to be ignored?

                  On another note, there's a reason why nobody likes excuses: It comes off as shirking accountability. If you can't adhere to the principles you set for yourself when you're not in the right mood, why would you let yourself have those responsibilities in the first place?

                  [–]WillTypeForKarma 43ポイント44ポイント  (0子コメント)

                  I grew a subreddit from 1 to about 35K. I really liked it but I wasn't willing to put in that kind of effort on an account that can be deleted on some new hire's whim (yes she's new to me). And there are more new A's all the time, all pretty much unaccountable.

                  Further, it isn't just users that get shadowbanned it's also subreddits that vanish without, IMO, adequate explanation.

                  I'm sure it's easier for them to ban and move on but each time they do it they leave behind a very angry wake. People, like me, do preemptive disengagement rather than await some bad decision out of the blue that topples all the work you did, for free, on your own time.

                  So now, like someone else said in this thread, I'm a content sponge and delete my account and start over periodically so I don't get too attached to any one account. That's the consequence of having cranky admins go on a banning spree because she had a rough time making a forced move across the country.

                  reddit could probably take a page from wikipedia in terms of ban appeals. This current system where it's all invisible is bullshit. Absolute bullshit.

                  [–]yourmomsnutsarehuge 59ポイント60ポイント  (2子コメント)

                  No shit. How many shadow bans are there currently? How many of those people are still being ignored as this guy was? Why are there shadow bans at all except to hide spam bots? It's just so cowardly.

                  [–]jubbergun 27ポイント28ポイント  (1子コメント)

                  I think an even bigger failure is that something as passive-aggressive and asinine as a shadowban is the go-to method for dealing with "offending" accounts. Reddit needs to put on its big-boy (or in this case big-girl) pants, hand out actual bans, and (I know this will be a novel and quite surprising idea) tell a user that they've been banned. They shouldn't be finding out second or third-hand from other users and mods.

                  [–]CuilRunnings 95ポイント96ポイント  (8子コメント)

                  Seriously how many thousands of users has Krispy shadowbanned? And now everyone is showering them with compliments. disgusting.

                  コメントをもっと表示する (22 返事)

                    [–]KRSFive 95ポイント96ポイント  (1子コメント)

                    Perhaps be less trigger happy with the shadow bans in the future. Or, you know, instead of jumping straight to shadow bans like a child in an argument, engage in open conversation with the person and let them know they're on a bad path. Give them some sort of warning first.

                    コメントをもっと表示する (39 返事)

                      コメントをもっと表示する (26 返事)

                        [–]please_downvote_ 75ポイント76ポイント  (6子コメント)

                        Why wouldn't you just delete the comment and offer am explanation as to why? To me, THAT seems like the necessary course of action. Practically swiping an entire account's accessibility is going way overboard, and seems kinda like a power trip.

                        [–]wannabe_brazilian 18ポイント19ポイント  (4子コメント)

                        We believe that people are corruptible, but we also believe that they are mostly rehabilitatable

                        Isn't this somewhat... generalizing?

                        [–]caadbury 24ポイント25ポイント  (1子コメント)

                        I found that statement extremely chilling. This is reddit, not a corrections facility.

                        [–]dubbingt 11ポイント12ポイント  (0子コメント)

                        I wonder if she thinks that admins are exempt from being corruptible....

                        [–]InternalCollapse 3ポイント4ポイント  (0子コメント)

                        Yeah, /u/krispykrackers should check her mod privilege

                        [–]rafits 18ポイント19ポイント  (0子コメント)

                        People are corruptible? People are "mostly" rehabilitatable? Unless you have a doctorate in psychology or you are actively batman dude fuck off with that bullshit. Please don't ban me for my genuine response to that statement. It's that kind of thinking that will always point out who should be nowhere near power. Power tripping is killing Reddit. We're just people. People posting pictures of cats. Occasionally fucking up and violating a rule, bc you know it's not our job to log on here and kill time. When we mess up moderators are supposed to be there to let us know we fucked up. I was shadow banned for two years without knowing I thought I was only banned from one subreddit but no, I violated a rule once and gone. Three of four passive aggressive responses from a mod later and my first time offense was forgiven--2 years later. Reddit needs a report system for mods that actually holds them accountable for what they say and do. Only then will the community improve.

                        [–]catdeuce 1709ポイント1710ポイント  (145子コメント)

                        So what's to stop you from shadowbanning someone the next time you're upset about something in your personal life?

                        [–]janzboi 36ポイント37ポイント  (1子コメント)

                        Great point bro 👍.

                        [–]hyperforce 116ポイント117ポイント  (0子コメント)

                        So what's to stop you from shadowbanning someone the next time you're upset about something in your personal life?

                        Absolutely nothing.

                        [–]Wonka_Vision 60ポイント61ポイント  (1子コメント)

                        Seriously -- is professionalism not a thing?

                        [–]avantvernacular 14ポイント15ポイント  (0子コメント)

                        "Popcorn tastes good." Clearly not.

                        [–]Metalsand 14ポイント15ポイント  (0子コメント)

                        While harsh, considering the circumstances it's not unwarranted. He was shadowbanned without appeal due to pure negligence...and shadowbanning is NOT SOMETHING THAT SHOULD BE DONE LIGHTLY. In the given situation, that's absolutely asinine and irresponsible to shadow ban someone, because they are not deliberately breaking the rules with alt accounts or something.

                        [–]LandoChronus 25ポイント26ポイント  (3子コメント)

                        The entire issue, summed up in one response.

                        Why is it that, today, as "far as we've come" in society, NOT giving a shit, until you've destroyed something, people think "My bad" is acceptable ?

                        Why is it ok for people to not care, to not put forth any effort in preventing issues, to completely disregard any possible consequences beyond "Hey this will work for me!" ? Then, when someone calls them on it and say "Hey, this is messed up, what were you thinking?" that person thinks a simple apology will resolve everything. What has happened...

                        [–]3ric3288 2ポイント3ポイント  (1子コメント)

                        People don't think a simple apology will resolve everything, rather, it's an admission of fault. People make mistakes and admitting fault is a way to help bear the burden of the recipient who was wronged. I don't think you understand what an apology is for.

                        [–]LandoChronus 1ポイント2ポイント  (0子コメント)

                        An apology is to make themselves feel better. It can't help bear the burden of not having money if they've lost their job. It doesn't get the time back you've wasted waiting on them. It won't return your self esteem if they say something hurtful that crushes you.

                        People don't apologize to make the person feel better; they want forgiveness so they can feel ok about it.

                        [–]carpe_die 2ポイント3ポイント  (0子コメント)

                        Just like any organization, the culture in said organization starts with the tone that the leader creates.

                        [–]rafits 34ポイント35ポイント  (1子コメント)

                        Reddit hire this person to moderate the mods~

                        [–]castle_of_anthrax 511ポイント512ポイント  (47子コメント)

                        Damn son. You all are ruthless as fuck lol

                        [–]Thisismyfinalstand 333ポイント334ポイント  (19子コメント)

                        You walk into McDonald's and order a cheeseburger, but the cashier tells you "You aren't wearing a shirt, you're permanently banned for life from all McDonald's restaruants. You will still be charged for your meal, but you will not receive it. You have no real way to appeal. Get out."

                        Later, the cashier admits she stubbed her toe on the way to work, and her cat pooped outside of the box, and her boyfriend didn't do the laundry, and she may have overreacted. By her own admission, she overreacted, but do you think for a second that McDonald's will keep that employee around? They don't even keep managers who attempt to stop robberies or crazed employee rages...

                        But not at Reddit! It's okay for employees here to be unprofessional and crass, because there is no real recourse or revenue generated from the individual peon. We are 1 of millions of accounts, and as this guy has proven, we'll just make another one anyway...

                        [–]nascentt 88ポイント89ポイント  (11子コメント)

                        You make an excellent point.

                        I think the problem is we've come to expect this attitude from Reddit staff now, it's so frequent. If another company (such as mcdonalds) were so rude and brash you'd know you have someone high up to complain to, and there'd be consequences for the employee.. but here...
                        here there's no consequences for any of reddit staff (they can pretty much treat you how they want, ban you, be cold and callous "popcorn tastes good") and you know that absolutely nothing will happen to them. Nothing.

                        [–]OneRedSent 61ポイント62ポイント  (10子コメント)

                        I don't know how /u/kn0thing still has a job after that popcorn shit.

                        [–]sci901 27ポイント28ポイント  (1子コメント)

                        My god, when I saw that, I was flabbergasted. How out of touch can someone be? Holy shit.

                        [–]rafay_M 8ポイント9ポイント  (2子コメント)

                        He's the co-founder and chief executive of Reddit.

                        コメントをもっと表示する (5 返事)

                          [–]catdeuce 54ポイント55ポイント  (4子コメント)

                          TAKE MY REDDIT ALL YOU WANT BUT DON'T YOU FUCK WITH MY CHICKEN MCNUGGETS, YOU SON OF A BITCH.

                          コメントをもっと表示する (2 返事)

                            [–]catdeuce 412ポイント413ポイント  (24子コメント)

                            Not sure why that is ruthless. Just a genuinely simple question. They're making changes. This should be one of them. At least a review/appeal process should be part of the new Reddit. Make it just protracted enough so that legit people want to go through it, but spammers don't. Not a difficult concept.

                            [–]rkih 43ポイント44ポイント  (6子コメント)

                            Even 4chan has an appeal process...

                            [–]swiftkilla77 13ポイント14ポイント  (1子コメント)

                            Remember the SJW's going after someone because he made a joke remark about female s being emotional in the work place? Lol

                            [–]Suppafly 5ポイント6ポイント  (0子コメント)

                            This part

                            (without my husband, might I add)

                            does a huge disservice to women everywhere. Normal, well-adjusted people of both sexes are able to work professionally without having every little personal issue effect their conduct.

                            コメントをもっと表示する (15 返事)

                              [–]I_Think_Alot 1ポイント2ポイント  (0子コメント)

                              If the truth sucks then it's pretty tame.

                              [–]fannytickler 1ポイント2ポイント  (0子コメント)

                              S/he's right, though.

                              In pretty much any other job dealing with the public, you'd face serious recourse if you allowed your personal issues to affect how you deal with your customers...

                              [–]OneRedSent 63ポイント64ポイント  (0子コメント)

                              This.

                              [–]ArcadianDelSol 27ポイント28ポイント  (1子コメント)

                              Generally, when people are made aware of a mistake, they use that awareness in the future. I would hope and expect that the next time she is upset about something in her personal life, there will be that moment of recollection about today's thread - and a better outcome will result.

                              This is the way in which all of us learn to be better than we are - by making big mistakes, and then fully digesting them.

                              [–]TPpower99 3ポイント4ポイント  (0子コメント)

                              rekt

                              [–]thisguysmokey 8ポイント9ポイント  (1子コメント)

                              Absolutely nothing. Lol.

                              He's gunna be released from his position soon enough. The shadowbans will likely stop.

                              [–]rultes 3ポイント4ポイント  (0子コメント)

                              Hold on a sec, did I just hear it right - a worker at the incorporated company admits that she mixes personal life with work?

                              Oy gevalt! Muh sides!

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                                [–]sevenseal7 45ポイント46ポイント  (1子コメント)

                                to keep this job due to the forced relocation

                                It could be worse, you could have been forced to relocate and then been fired, right?

                                At the rate people are being let go, how confident are you that these changes can be implemented? I mean, if it can happen to Victoria of all people it could easily happen to you or other admins. I see u/Deimorz getting name-dropped as being one of the programmers implementing these changes, but IIRC isn't he still in Canada? How long until he's "let go" with no warning?

                                [–]eel_knight 32ポイント33ポイント  (0子コメント)

                                I don't know if it was the right decision

                                As someone who is ostensibly an expert in these matters at reddit, and who has just been promoted or assigned the duty to oversee more issues like this, how is this possible?

                                If it's really the case where this situation is in a gray area, shouldn't the rules be more clear?

                                e: Just found this quote from the official posting rules: "We allow organized campaigns to reach appropriate points of contact, but not individual employees who have nothing to do with the issues."

                                It appears that this is black and white, and that the shadowban was unwarranted, if I am reading this correctly there aren't any other details we're all missing.

                                In which case, you did not make the right decision, and that should be obvious to you as someone whose job it is to enforce said rules.

                                [–]QuineQuest 12ポイント13ポイント  (0子コメント)

                                Can you explain to me why shadowbans aren't in direct violation with your stated values, specifically

                                Default to transparency, and when you can’t be transparent, be honest.

                                Shadowbans certainly aren't transparent, and they aren't honest, either.

                                They also make it very hard to appeal a ban when you don't even know it happened.

                                [–]redditgolddigg3r 125ポイント126ポイント  (15子コメント)

                                We believe that people are corruptible, but we also believe that they are mostly rehabilitatable and want to give everyone the benefit of the doubt.

                                Who do you think you are? God, you sound like a self-righteous piece of work here. He made a mistake. He didn't kill a puppy.

                                A tip going forward. Nobody cares about your two paragraphs of excuses. Just reinstate his account, refund his money, apologize, and move forward. We all have personal issues, problems, and life challenges. Your excuses are just that, excuses.

                                God, it seems like everyone on this team is begging for some proper interpersonal communication training. Some of the most clueless people I've ever seen.

                                [–]Jonnydoo 39ポイント40ポイント  (3子コメント)

                                Agreed, this would never fly in a real company. All I saw was a paragraph of excuses. As if no one else has had personal troubles during work.

                                [–]Thrug 26ポイント27ポイント  (0子コメント)

                                Bringing your personal issues to work and then taking them out on your customers usually gets you fired (or at least severely reprimanded) in a real company.

                                コメントをもっと表示する (2 返事)

                                  [–]bluebehemoth 7ポイント8ポイント  (0子コメント)

                                  Thank god i thought i was the only one ticking at the cultish gibberish...

                                  [–]americanpagesus 24ポイント25ポイント  (7子コメント)

                                  you sounds like a self-righteous piece of work here

                                  I think he sounds like that because that's what he is.

                                  [–]CuilRunnings 23ポイント24ポイント  (6子コメント)

                                  she* Gender is important at reddit!

                                  [–]dubbingt 12ポイント13ポイント  (1子コメント)

                                  In addition to no salary negotiations! Reddit just wants to keep things fair!

                                  [–]sci901 6ポイント7ポイント  (0子コメント)

                                  They call that "no haggle salaries", it's an idea they picked up from car dealers.

                                  [–]jubbergun 3ポイント4ポイント  (1子コメント)

                                  How dare you assume that they're a she just because they have a vagina! The indignity! She might identify as an attack helicopter for all you know!

                                  [–]Waldhorn 1ポイント2ポイント  (0子コメント)

                                  Right! If she was a man she would have been fire long ago.

                                  [–]ky_windage 2ポイント3ポイント  (0子コメント)

                                  You misspelled tumblr.

                                  コメントをもっと表示する (2 返事)

                                    [–]kodiakinc 238ポイント239ポイント  (7子コメント)

                                    So let me get this straight:

                                    1. Massively over-reacting to the initial post. You were "worried" so rather than delete the comment, along with adding a temp ban until your worries were addressed, you ban him permanently.

                                    2. You ignored the user trying to resolve the situation.

                                    3. You float a bullshit excuse: It happened because you were having a bit of a rough patch at the time.

                                    Boo fucking hoo. Leave your personal drama at the door. Didn't they ever teach you that at your first job? Or maybe, just maybe take a step back and make admin decisions with a clear head. You obviously have issues handling your responsibilities, and from the looks of things over the last few days that seems to be an institutional issue with Reddit Admins in general.

                                    Some may say at least you addressed it in a forthright manner. I say it's shitty it takes this kind of shitstorm before we get issues addressed. Now you've essentially admitted incompetence, and yet YOU are the one to be Mod Advocate, adding responsibilities to someone who just stated they couldn't effectively deal with what's already on their plate? Yeah, this leaves me just a wee bit cynical.

                                    [–]Caferace80 32ポイント33ポイント  (0子コメント)

                                    Well said. Why put someone in a position that has admitted they can't handle the responsibilities of the position. If i had a media company, last thing I would want for someone representing my company would a person that overreacts to a small issue, then blame their actions on personal life. After all that, it takes it going public before anything is done. if personal life gets in the way of doing your job, it's best to take a leave of absence until shits resolved.

                                    [–]wtfwill 22ポイント23ポイント  (2子コメント)

                                    could not have said it better myself. imagine floating this kind of excuse to ANY of your previous/current employers? yeah fucking right.

                                    [–]metalmartyr 4ポイント5ポイント  (0子コメント)

                                    I tried that once when I was in the Army. Once.

                                    [–]i_dont_sneeze 6ポイント7ポイント  (0子コメント)

                                    These clowns won't last a year outside of Reddit.

                                    [–]sci901 3ポイント4ポイント  (0子コメント)

                                    Leave your personal drama at the door. Didn't they ever teach you that at your first job?

                                    Someone needs to tell my current coworkers this. I think this ethos is disappearing.

                                    コメントをもっと表示する (2 返事)

                                      [–]DylannStormRoof 96ポイント97ポイント  (2子コメント)

                                      but I was worried that your comment was going to cause a bunch of people from the internet to go harass the company.

                                      You were worried his comment was going to cause a bunch of people from the internet to go harass the company so you don't just delete his comment, you ban him too?

                                      perhaps even reinstate the old account if you want it back and promise to continue to abide by the rules.

                                      According to Ellen Pao, he didn't break any rules:

                                      Here's our definition of harassment: Systematic and/or continued actions to torment or demean someone in a way that would make a reasonable person (1) conclude that reddit is not a safe platform to express their ideas or participate in the conversation, or (2) fear for their safety or the safety of those around them. We allow organized campaigns to reach appropriate points of contact, but not individual employees who have nothing to do with the issues.

                                      Perhaps you should apologize to him and re-instate his account instead of trying to weasel him into taking accountability over your mistake.

                                      [–]brasiwsu 13ポイント14ポイント  (1子コメント)

                                      So to clarify, it is okay to post a business phone number, as long as it's not an attempt to brigade then IRL?

                                      Personal phone numbers obviously off limits no matter the circumstances.

                                      What about numbers for a representative in an attempt to get a flood of people to call and express disapproval on a voting issue?

                                      [–]dubbingt 18ポイント19ポイント  (0子コメント)

                                      Apparently, the rules are interpreted on a case-by-case basis. Better catch her on a good day!

                                      [–]sci901 42ポイント43ポイント  (26子コメント)

                                      This was around the time I was in the process of moving (or had just moved) across the country to keep this job due to the forced relocation (without my husband, might I add), and I was still the only community manager keeping tabs on modmail and other things during the US daytime.

                                      Someone once told me "no one else really cares about your personal drama." They had a point, in a way. When you have a customer service interaction with someone, you don't really care if the clerk is having a bad day. You just want to complete your transaction or get your problem solved.

                                      Now if you weren't being paid for doing this -- that makes it different, in my eyes, because I don't expect anyone to adhere to professionalism in something if they aren't being paid for it. But if you were, then no one cares about your personal drama in the context of accomplishing work.

                                      [–]boobookittyfuck69696 1ポイント2ポイント  (7子コメント)

                                      I don't expect anyone to adhere to professionalism in something if they aren't being paid for it.

                                      I do. If they volunteered to do that position knowing the work it would entail. It's a responsibility. You should be a responsible person before taking on a responsibility. Unless you're the mod of a circlejerk and everything is just totes jokes then.... who knows.

                                      [–]sci901 1ポイント2ポイント  (6子コメント)

                                      If you take on an obligation, then yes, you should take it seriously, but others do not necessarily get to expect things from you. Unless you have promised...

                                      コメントをもっと表示する (18 返事)

                                        [–]cutofyourgibberish 131ポイント132ポイント  (9子コメント)

                                        Guy did nothing wrong and you still feel the need to make him "promise to continue to the abide by the rules"? This is the sort of reaction I expect from a day-care worker giving back a toy, not someone who one paragraph above is saying the situation is their fault.

                                        [–]DylannStormRoof 78ポイント79ポイント  (4子コメント)

                                        That's because she still feels her actions were justified, she thinks she's doing him a favor by offering to unban him despite OP did nothing to earn a shadowban.

                                        [–][deleted] 36ポイント37ポイント  (2子コメント)

                                        Don't make her go off script or she might get upset.

                                        コメントをもっと表示する (1 返事)

                                          [–]DrBabyManPhD 60ポイント61ポイント  (4子コメント)

                                          You shadowbanned my old account for following a link from /r/funny and using my own judgement to downvote what I saw there. You accused me of brigading. When I PM'd you about it you told me to apologize and say I would never do it again and you would unban me.

                                          Well, once again... fuck you, cunt.

                                          [–]crowseldon 24ポイント25ポイント  (1子コメント)

                                          told me to apologize and say I would never do it again and you would unban me.

                                          Heh, asserting dominance & asking for a confession to avoid any responsibility. Medieval times style. :P

                                          [–]Reddisaurusrekts 5ポイント6ポイント  (0子コメント)

                                          Exactly this. It's a complete abuse of power to go on a power-trip.

                                          [–]Reddit_Always_Right 2ポイント3ポイント  (0子コメント)

                                          Wow... Shadowbanning for voting is fucked up.

                                          コメントをもっと表示する (1 返事)

                                            [–]Atari_Historian 31ポイント32ポイント  (0子コメント)

                                            I can transfer whatever gold you had from that account to this account, or perhaps even reinstate the old account if you want it back and promise to continue to abide by the rules.

                                            Will you be making a similar promise?

                                            [–]X-More_Man 53ポイント54ポイント  (9子コメント)

                                            What about me?

                                            I've had several accounts, some for different purposes. I've submitted a video to /r/MonsterHunter that got pretty popular, I debate occasionally, make jokes, argue, laugh. I vote up and down based almost entirely on my emotions. I've voted you down in this very thread when I didn't think you were being genuine. All things considered, I'm a pretty typical user.

                                            I've followed this whole debacle closely, rolling through user pages to find comments. I like reddit. It consumes a large portion of my day. I do not like what reddit has become and I do not like what's happening. I have read accounts of a guy who was shadowbanned for years and didn't even know. He spent years posting content and trying to talk to people, adding to conversation, all the while thinking no one was talking back. He spent years being invisible.

                                            I am terrified of this. I am terrified that some vote or post I make is going to get me shadowbanned. I'm scared I'm not even going to know. I'm scared to vote, because apparently voting certain ways can get you auto-shadowbanned by a machine that will never even tell you its done it. I made a post yesterday and spent an hour wondering if anyone could even see it.

                                            Why? I'm sure you think it's silly, but I have no idea what gets people shadowbanned. And those people often have no idea its even happened. The rules and implementation are vague and seemingly random. Am I going to get shadowbanned for downvoting one of your posts? Can I get banned for downvoting all of /u/kn0thing's posts, back when he was going on about his popcorn? I got to all of them from his user page. Is that wrong? What IS wrong and how can I know?

                                            I don't feel safe anymore, /u/krispykrackers. At any moment and for any reason, someone could pull a trigger and devour my account into isolation and silence for seemingly any reason. Silence that could last for years. Should I vote differently? Should I post differently? Am I doing wrong? You've kept people banned when you were just being overly-emotional, as you've stated in this case. Some people don't even get the courtesy of a message. Most people don't, it seems like. I can't do anything to alleviate this fear, because the application of shadowbans are too inconsistent. There are no rules that define it; it just happens. I can't change to avoid it. Silence could come at any time.

                                            Was my comment to /u/Sporkicide too much? Did I downvote /u/ekjp too many times? Has my voting in /r/Blackout2015 put me on some kind of list? Am I going to trigger some robot, who can banish me without even a cognitive thought about it? How would I even know if I was doing something wrong? Would I even know it had happened?

                                            Do you even comprehend how terrifying that void is?

                                            How can I ever feel safe using this site as long as you all wield a weapon this powerful?

                                            [–]Reddisaurusrekts 12ポイント13ポイント  (0子コメント)

                                            Well, according to /u/ekjp's own definitions - repeated actions that make you feel unsafe about voicing your opinions and views on Reddit is harassment and she'll happily ban the admins/mods responsible if you report them.

                                            Not going to hold my breath.

                                            [–]yum_muesli 8ポイント9ポイント  (3子コメント)

                                            While I agree with your sentiments, this post is just a tad melodramatic don't you think?

                                            [–]SmackTrick 5ポイント6ポイント  (0子コメント)

                                            Understatement of the century.

                                            But I guess pointing that out is rude to most people lol.

                                            [–]jovietjoe 4ポイント5ポイント  (0子コメント)

                                            Actually, no. I feel the same way

                                            [–]ugene1980 2ポイント3ポイント  (0子コメント)

                                            Nope, I actually feel the same way, there is absolutely no transparency and the admins wielding such power account to nobody.

                                            コメントをもっと表示する (4 返事)

                                              [–]tsukichu 20ポイント21ポイント  (1子コメント)

                                              I would edit out forced relocation/without husband part and it playing a role in your decision part... people have been fired at reddit for less.

                                              [–]theapathy 6ポイント7ポイント  (0子コメント)

                                              It's too late now, I guarantee the original has already been screencapped.

                                              [–]Dirtydirtdirtt 14ポイント15ポイント  (2子コメント)

                                              Hey, Since we are on the topic of Shadowbans and you have never once responded to one of my PMs regarding this issue so I guess I will have to air this out for all of reddit to see:

                                              Why did you shadowban /u/lilstumpz for posting a certain moderators information in a private modmail message (That that moderator posted publicly on reddit himself).

                                              How is it our fault that we are trying to get rid of a squatter, and you don't want to play ball? We have been contacting you about this for over a year now and you still do nothing. Your rule for removing a moderator is that they can't have been active in the last 3 months. How is logging in, being active? The rule should be changed to " Active on the subreddit in the last 3 months". You are going to punish us for trying to do YOUR job?

                                              I digress, How is reposting someones information , that they already willingly posted themselves, a dox? Do you even understand what doxxing is? Its not even like it was posted in public.

                                              Thanks to your unwillingness to help out the people who keep you employed, we almost lost /r/MorbidReality. You were even unwilling to help us w/ that. You allowed for a top moderator to be removed, and for the second moderator to remove every other mod because you wanted to "Stay out of it". Isn't that your job?

                                              I am sure at this point /u/lilstumpz no longer cares about his karma or that account, and we were miraculously able to get back /r/MorbidReality without you or the other administrators help. I am just writing this so that everyone who will read this will know how unhelpful an admin you have been in the past and to shed some light on what the future of reddit will look like with you in as the new "Moderator Advocate" I have moderated 2 high subscriber subs for over 2 years now and you have never advocated for us once.

                                              [–]Rountree1 1ポイント2ポイント  (1子コメント)

                                              I really hope you get a response. Btw, who is the squatter you're talking about?

                                              [–]Dirtydirtdirtt 3ポイント4ポイント  (0子コメント)

                                              Not going to post any names because i don't want anyone to claim I'm inciting a witch hunt.

                                              [–]JoinTheRightClick 7ポイント8ポイント  (0子コメント)

                                              That still doesn't explain why you stopped communicating with him after your initial explanation. Is it because you didn't feel obliged to spend a few extra minutes to explain to him back then like how you explained now? Were you too busy?

                                              [–]pingish 67ポイント68ポイント  (4子コメント)

                                              Apparently, it takes a site-wide upheaval before you are willing to be contrite with your sins.

                                              /u/BellyFullOfSwans is exactly right. Transferring whatever gold is not going to fix the problem when you are the problem and you continue your role.

                                              [–]JoinTheRightClick 4ポイント5ポイント  (0子コメント)

                                              The signs are clear that being immature and deviously vindictive makes for a poor admin but hell no I am gonna hold on to this job no matter what all you people say cause you are just peoples with like your opinions.

                                              コメントをもっと表示する (3 返事)

                                                [–]sodamop 18ポイント19ポイント  (0子コメント)

                                                Right, you're a terrible admin and you implicitly support both Pao and Kn0thing. So there it is.

                                                Making this guy "promise"? Looks like you're still a power drunk asshole.

                                                [–]Caferace80 12ポイント13ポイント  (0子コメント)

                                                Why shadowban at all? I think a reasonable person would delete the comment and send a PM to user letting them know not to post the number.

                                                Why does it take having the issue shown to everyone before the right thing is done?

                                                [–]Im1ToThe337 15ポイント16ポイント  (0子コメント)

                                                Nonstop excuses. What a joke. "I was emotional, and I just moved, and I didn't have my husband with me, and did I mention I didn't want to move, but it was actually a forced relocation? Also, I completely ignored you after you messaged me multiple times."

                                                What an impressive and professional business.

                                                How many times do you think someone called an ACTUAL company, with any self respect, with a problem and got an emotional customer representative who was rude and unhelpful? Do you think their supervisor would go "OH, that's just Jerry, he's moving, you know how stressful that is, right? We'll just allow him to fuck over customers until he feels a bit better. :)"

                                                Never. That shit doesn't happen. The way you're representing your company is laughable.

                                                [–]Zenodice 10ポイント11ポイント  (0子コメント)

                                                What prevents you from doing this to who knows how many other people the next time you feel emotional?

                                                Had this thread not been created, you would have done nothing and this person would have lost what they paid for, because you behaved unprofessionally.

                                                This is why people are moving to Voat, because transparency prevents things like this from occurring and prevents people who are in power from abusing it without recourse.

                                                You may be making amends now, but when it's to a guy who happened to get 3000+ votes worth of attention, it doesn't mean very much and looks a lot more like simply saving face.

                                                I'm sure you'll think I'm an asshole for saying this, but there is nothing I hate more than censorship and reddit has gone above and beyond to censor people like this in the past few months and frankly its repulsive when it's championed as a place for free exchange of ideas and "safe space".

                                                [–]simjanes2k 20ポイント21ポイント  (0子コメント)

                                                Upvoted so that people can at least see the reply.

                                                I really think the way that you guys handle users, both admins and most mods, is pretty scummy. If there were to be a "better Reddit" some day, that would have to be one of the areas of improvement.

                                                It's like having to call your ISP, and they swear at you or something. Makes you feel dirty.

                                                [–]ChardIsSoHard 9ポイント10ポイント  (0子コメント)

                                                We believe that people are corruptible, but we also believe that they are mostly rehabilitatable

                                                Jesus, what is this: Reddit, the place where I get my cat gifs, or a freaking court of law? What a bizarre thing to say.

                                                [–]sprite_n_halo 4ポイント5ポイント  (0子コメント)

                                                I'm glad to know that you can do the right thing when under the public scrutiny of ten thousand or more people. Unfortunately that doesn't mean a lot. It's how you behave when the stakes aren't this high that matters.

                                                [–]Deukon79 4ポイント5ポイント  (0子コメント)

                                                Sorry, but I'm a long-time lurker (I have re-registered a couple of times by my own choice), and this is complete fucking bullshit. I'm not allowed to have a fucking bad day at MY job and be shitty to people. Why should YOU fucking be allowed to?

                                                [–]Gertonification 4ポイント5ポイント  (0子コメント)

                                                We believe that people are corruptible, but we also believe that they are mostly rehabilitatable and want to give everyone the benefit of the doubt.

                                                Have you ever considered giving /u/unidan a second chance?

                                                [–]Reddisaurusrekts 4ポイント5ポイント  (0子コメント)

                                                and promise to continue to abide by the rules.

                                                Looks like they followed the rules:

                                                Yes, it was a public company's number

                                                And you just didn't like how they followed the rules. Should I point out that you're supposed to be enforcing the rules and not your personal viewpoint?

                                                so /u/ekjp - what's being done in relation to this self-admitted unprofessionalism?

                                                [–]jamin_brook 17ポイント18ポイント  (0子コメント)

                                                That might possibly be the worst apology I've ever read. It basically says, "I fucked up but you know I was stressed and it's kinda your fault for doing something I didn't like anyway, would you like your internet points back?"

                                                My behavior was I suppose that came off as snarky and unprofessional and herefore unacceptable. For that I apologize.

                                                FTFY

                                                That said, the situation you’re in now is entirely my fault. This was around the time I was in the process of moving (or had just moved) across the country to keep this job due to the forced relocation (without my husband, might I add), and I was still the only community manager keeping tabs on modmail and other things during the US daytime. I was very busy and emotional from being torn from my family. I apologize it happened. like that and I get that this just another excuse, but that’s right where my head was at during that time.

                                                FTFY

                                                [–]F54280 23ポイント24ポイント  (0子コメント)

                                                I don't know if it was the right decision

                                                Are you fucking kidding us? This was not the right decision, and you still don't understand that.

                                                You are now going to be placed in a position of even greater power, and you don't get basic things. That is just amazingly awful

                                                promise to continue to abide by the rules.

                                                What is that bullshit? He did not break any rule. Do you also want hm to write a 500 words essay?

                                                [–]ziptime 41ポイント42ポイント  (11子コメント)

                                                I remember reading all that at the time and I thought "Jesus, KK you should've just deleted the post!" Talk about a massive over-reaction and wholly unprofessional to have involved personal emotions in it. You should reinstate the account.

                                                EDIT : You finally gave an honest response though, so respect to you for that.

                                                [–]redditgolddigg3r 51ポイント52ポイント  (10子コメント)

                                                She has a bad week and starts shadow banning people? How is that something to respect?

                                                [–]ziptime 7ポイント8ポイント  (9子コメント)

                                                She admitted it

                                                [–]catdeuce 48ポイント49ポイント  (7子コメント)

                                                Yeah, but only after 6 months and Reddit almost melting to the fucking ground. Don't applaud someone for making literally no effort.

                                                [–]drewsoft 19ポイント20ポイント  (0子コメント)

                                                What exactly did she admit? She never says once that she was wrong for banning somebody for doxxing a public business. All she does is apologize (for what?) and give a metric ton of excuses.

                                                [–]los_rocket_sturgeons 8ポイント9ポイント  (0子コメント)

                                                You know what's really shitty? When you fuck up, and instead of apologizing you apologize and then also give excuses at the same time, then throw out a "that said" as though that proves you were right in your bad actions.

                                                [–]jb2386 3ポイント4ポイント  (0子コメント)

                                                So you didn't agree with the forced relocation?

                                                [–]boobookittyfuck69696 3ポイント4ポイント  (0子コメント)

                                                Do you know why everyone had to drop everything and move to SF?

                                                [–]DeadNny 4ポイント5ポイント  (0子コメント)

                                                Seems weird you act totally different with corporate breathing down your neck...

                                                [–]bluebehemoth 4ポイント5ポイント  (0子コメント)

                                                Humans are corruptible but you believe them to be rehabilitable? Wtf ils this? Is this a cult ? ? ? You're an admin not a priest, no need for high morality drama...

                                                [–]komali_2 4ポイント5ポイント  (0子コメント)

                                                Nah, nobody cares about your personal problems, this is the internet.

                                                I don't walk into work saying "I can't do my job today, I am distressed by the fact that I stubbed my toe."

                                                I either come into work and leave my personal shit at home, or I fucking call in.

                                                [–]NyghtWolf 3ポイント4ポイント  (0子コメント)

                                                That started out good, and the QUICKLY deteriorated into the worst back handed appology ever. You moved without your hubby, so that makes it ok to abuse your powers? Riiiight. You'll do a GREAT job.

                                                [–]ThatNoise 9ポイント10ポイント  (0子コメント)

                                                I am in the US Military. I am torn from my family often over the years for extended durations. I have never made the excuse that because I am emotional about it that I excuse my behavior, being unprofessional and failed to fulfill my duty to the highest standard because of it. There is no training to prepare you for it. You just do it because your a professional, end of story. If this is the type of management running Reddit, I don't see it lasting long unless major leadership changes are made.

                                                [–]sram730 12ポイント13ポイント  (3子コメント)

                                                Forced relocation, eh? That sounds... terrible.

                                                [–]TotesMessenger 3ポイント4ポイント  (0子コメント)

                                                I'm a bot, bleep, bloop. Someone has linked to this thread from another place on reddit:

                                                If you follow any of the above links, please respect the rules of reddit and don't vote in the other threads. (Info / Contact)

                                                [–]seanhead 2ポイント3ポイント  (0子コメント)

                                                Good lord. You are literally the embodiment of everything that is wrong on this site.

                                                [–]Reddit_Always_Right 2ポイント3ポイント  (0子コメント)

                                                I find your insertion of philosophy to be extremely arrogant.

                                                I find it concerning that after all this, you still thought he needed the last "as long as you abide by the rules." How totalitarian and arrogant.

                                                I've read the rules and it says you can give contact info to appropriate points of contact, just not individual employees. So this guy follows the rules, and you decide to shadow ban rather than simply delete his post? Then you give a weirdly personal excuse, and conclude by making an example out of him and giving a strange reference to coruption and rehabitation? For giving a phone number!? Jesus...

                                                [–]spacemanoncrack 2ポイント3ポイント  (0子コメント)

                                                keep this job due to the forced relocation (without my husband, might I add)

                                                Who gives a fuck, entirely not relevant.

                                                [–]jmk199191 2ポイント3ポイント  (0子コメント)

                                                Excuses, excuses....

                                                [–]acrimony87 9ポイント10ポイント  (0子コメント)

                                                What's going to stop you from shadowbanning the next person who posts something that disagrees with your sensibilities? You are not judge, jury, and executioner. Exercise some personal restraint.

                                                [–]randyjohnson9 17ポイント18ポイント  (4子コメント)

                                                How is being busy, emotional, and being torn from your family an excuse? The president deals with issues far greater than such a trivial one, but you don't see him nuking Russia every time he gets the sniffles. As BellyFullOfSwans put so eloquently, you are the judge/jury/executioner. You are the Robespierre of this community and you need to be removed.

                                                [–][deleted] 13ポイント14ポイント  (0子コメント)

                                                To be fair, being bad at ones job is a valid justification for a statement saying one is bad at ones job.

                                                コメントをもっと表示する (3 返事)

                                                  [–]Dimethyltrip_to_mars 5ポイント6ポイント  (0子コメント)

                                                  t looks like I banned you in January (?) for posting a number to a car shop in order to get people to call them and express their dissatisfaction with their treatment of a pizza guy and that they wouldn’t be getting their business. Yes, it was a public company's number, but I was worried that your comment was going to cause a bunch of people from the internet to go harass the company. Even if you think it's justified, I was not okay with allowing that to happen.

                                                  yeah, what was the end result of that scenario, again?? did you save the world?

                                                  [–]americanpagesus 22ポイント23ポイント  (7子コメント)

                                                  This is basically an admission of incompetence. Just saying you're sorry afterwards, even if sincere, which is doubtful, does not make that any better.

                                                  [–]Reqim 3ポイント4ポイント  (0子コメント)

                                                  Know what is worst than pathetic shadowbans? Stupid admins who shadowban just to feel powerful.

                                                  [–]AllisonTheBeast 6ポイント7ポイント  (0子コメント)

                                                  I was very busy and emotional from being torn from my family

                                                  Seriously, don't blame your inadequacies at work on your emotional problems. It just gives another reason why you are unqualified for your position.

                                                  [–]mynameispaulsimon 2ポイント3ポイント  (0子コメント)

                                                  With the way you so apologetically reply to comments like these, despite your snarky, flippant private message replies, it seems like the admin team should take a page out of their own book and "remember the human" when it comes to ban situations like this.

                                                  [–]ShutMyBallsInTheDoor 1ポイント2ポイント  (0子コメント)

                                                  You realize that from your reputation alone that people are going to eat you alive during the AMAs and this could potentially embarrass you and Reddit, right? I mean, we've had zero interaction before and will have zero interaction going forward but this site is woefully predictable and the this thread is salivating. So, yeah, good luck!

                                                  [–]cmdrkeen2 1ポイント2ポイント  (0子コメント)

                                                  This was around the time I was in the process of moving (or had just moved) across the country to keep this job

                                                  You could go back. People would feel more comfortable on reddit if you did that and plus you could be happier yourself.

                                                  [–]romacafe1 1ポイント2ポイント  (0子コメント)

                                                  This really makes me think there needs to be a formal appeals process for things like this, with very clear rules, or even a "trial by a jury of peers" type process.

                                                  The apparent lack of oversight is shockingly lacking! One person, overworked and stressed, needs oversight.

                                                  [–]firephreek 1ポイント2ポイント  (0子コメント)

                                                  yea, you're doing great at your job! Feel good! much responsibility!

                                                  [–]igobychuck 1ポイント2ポイント  (0子コメント)

                                                  Ugh this is so much worse than if you just woulda stuck to your guns and were firm about the posting of the phone number needing a ban. You're really going to blame an unfair judgement on emotional stress? Because you missed your husband? Lol. You're a professional. Act like it.

                                                  [–]weiry6922 1ポイント2ポイント  (0子コメント)

                                                  It actually took some outrage and public shaming to find it in the good of your heart to apologize and offer to reinstate the account?

                                                  You're not doing this because you want to help the user, you're trying to do this so you don't look bad. Which it's 6 months too late for.

                                                  [–]yakri 1ポイント2ポイント  (0子コメント)

                                                  That's exactly what a regular legal protest is outside the internet; you go an harass a business in person. Tbh if you don't want people to shit on your business reputation you shouldn't do shitty things.

                                                  [–]raistlin212 1ポイント2ポイント  (0子コメント)

                                                  I was still the only community manager keeping tabs on modmail and other things during the US daytime.

                                                  And how many are there now?

                                                  [–]The_Penile_Wizard 1ポイント2ポイント  (0子コメント)

                                                  Nobody should be ignored like that, and we are generally very liberal about giving second, even third chances after an initial ban if you come to us to talk about it.

                                                  Bullshit. I've been wrongfully shadowbanned twice (three times, depending on how you look at one of them), and even after providing proof it was wrongful. I was ignored. And I bet you'll just ignore this comment too.

                                                  [–]Prein 1ポイント2ポイント  (0子コメント)

                                                  I was in the process of moving (or had just moved) across the country to keep this job due to the forced relocation (without my husband, might I add)

                                                  Sounds awful. Do you think the company was justified / had a good reason to force you to relocate? Can you do your job better now that you are all at the same place? Sorry if this is sort-of-unrelated but I have been curious about that for a while.

                                                  [–]freetheducks 1ポイント2ポイント  (0子コメント)

                                                  you should be adult enough to not treat people in the workplace like shit when your personal life sucks. There is no excuse for this.

                                                  [–]samarasix 1ポイント2ポイント  (0子コメント)

                                                  This is why I work for myself. In your entire post there's not one concrete justification for your actions.

                                                  [–]goingnoles 1ポイント2ポイント  (0子コメント)

                                                  So because you had some personal issues, you took them into your work life and acted out on a paying customer? At no legitimate company would that fly as an excuse. You sound like a textbook definition armchair SJW.

                                                  [–]IFL_DINOSAURS 1ポイント2ポイント  (0子コメント)

                                                  Goodness you're terrible.

                                                  [–]CaptainCummings 3ポイント4ポイント  (0子コメント)

                                                  Without your husband? Whatever shall you do? I hope you can survive the calamity that is working in the real world as a responsible adult. Perhaps your vast comprehension of empathy is merely clouded by us assholes who didn't stop to think about how hard your life is.

                                                  tl;dr - No, it is not relevant in any way, except as an example of NPD maybe, to mention in your apology post about the hard stuff you were going through. Maybe the guy you ignored had to move for work without his wife too. That puts you on a level playing field, except he responded to your messages.

                                                  [–]porygonzguy 4ポイント5ポイント  (0子コメント)

                                                  That said, the situation you’re in now is entirely my fault. This was around the time I was in the process of moving (or had just moved) across the country to keep this job due to the forced relocation (without my husband, might I add),

                                                  Oh cut the fucking pity party. No one forced you to move out to SF, you could've quit and found a different job that would've let you stay with your family.

                                                  Putting that into an apology that you had to be publicly shamed into making reeks of desperation.

                                                  [–]One_Two_Three_Four_ 7ポイント8ポイント  (0子コメント)

                                                  That said, the situation you’re in now is entirely my fault. This was around the time I was in the process of moving (or had just moved) across the country to keep this job due to the forced relocation (without my husband, might I add), and I was still the only community manager keeping tabs on modmail and other things during the US daytime. I was very busy and emotional from being torn from my family. I apologize it happened like that and I get that this just another excuse, but that’s right where my head was at during that time.

                                                  Wow. This is one of the most unprofessional things I've ever heard.

                                                  EDIT: Perhaps this comment deserves some explanation. Just because you were forced to relocate and were away from your family is not an excuse to do a shitty job. It's simply a cop out for doing a craptastic job. That probably sounds a little harsh but I truly think that it's a load of shit.

                                                  I know what it's like to be away from your family because of your job. I missed my son's first words and his first steps because I was away working. Did I slack off and blame shitty performance on that? Fuck no. I just checked my shit at the door when I went to work.

                                                  With that being said I will say there is a big difference between what you do and what I do/did. If I had just said, "I'm having a shitty day and I miss my family, I'll just ignore rigging this flat properly." people could be hurt or worse. You can't just do a half ass job because of personal problems. I know this is probably a little cliche, and possibly a little contrived, but if you find your personal life interfering with your job you either quit or you pull your bootstraps up, put your head down, and focus like a motherfucker. Anything else is just an excuse.

                                                  [–]i_dont_sneeze 2ポイント3ポイント  (0子コメント)

                                                  That said, the situation you’re in now is entirely my fault. This was around the time I was in the process of moving (or had just moved) across the country to keep this job due to the forced relocation (without my husband, might I add), and I was still the only community manager keeping tabs on modmail and other things during the US daytime. I was very busy and emotional from being torn from my family. I apologize it happened like that and I get that this just another excuse, but that’s right where my head was at during that time.

                                                  People who use dramatic descriptors (e.g. torn, forced) coupled with excuses don't belong in PR and any form of community management. Own up to the mistake, be concise about it and keep unnecessary information out of it -- it is not productive to the discussion.

                                                  [–]cant_stay_quiet 2ポイント3ポイント  (0子コメント)

                                                  or perhaps even reinstate the old account if you want it back and promise to continue to abide by the rules.

                                                  that's condescending. you should be very clear about one thing: you have valuable content because of us, not the other way around.

                                                  reddit just raised $50 million. with your attitude, that will be the last time it does that.

                                                  [–]reopye_Fe 6ポイント7ポイント  (2子コメント)

                                                  Having heard both sides of the story, I'm with you on intervening with the phone number comment. Trying to rally people into harassing a car shop owner is some 4chan-level shit, no matter what the car shop has done to "deserve" it. you were right to get involved.

                                                  Still - and this might be a waste of time mentioning as you've probably come to this conclusion already - it would have probably been a better course of action to delete the comment, message /u/gekokujo to warn him not to do it, and then escalate if needs be.

                                                  [–]throw-away111213 7ポイント8ポイント  (0子コメント)

                                                  This is the correct response. A warning would have sufficed after the removal of the comment.

                                                  I don't get into politics for a reason but I want to remind everyone here that whether the people on the other end running this joint are good, bad or indifferent, they're still people. They have good days and bad days and sometimes poor judgement from their emotions creeps in. If they're willing to right that wrong and own up to it, great. When you don't learn from your mistakes and you continue to do them and have crappy excuses, then it's a problem.

                                                  Again, I have only caught bits and pieces and from what I read this comment seems to be the proper solution that should have taken place.

                                                  [–]The_Martian_King 1ポイント2ポイント  (0子コメント)

                                                  That's what I'm thinking. If the comment breaks a rule, then delete the comment and explain why you did it. Why go further and ban the user on a for a first offense?

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