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We apologize (self.modnews)

ekjp[A] が 投稿

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[–]kn0thing[A] [スコア非表示]  (65子コメント)

Yeah, about my behavior....

I was stupid. I’d been talking with mods all day on subreddits I thought were restricted (only approved submitters can post, but anyone can view), not private (only approved people can view) and based on all the positive feedback I’d gotten, thought the tide was turning with the entire reddit community. And then I made glib comments that were on public subs in a bad attempt to be playful and have since edited the worst offender to acknowledge how stupid it was and remind myself to not be that dumb again. Ultimately, to 99% of our users, my comment history just showed a guy being stupid, and I’m sorry for that.

[–]PhantomandaRose [スコア非表示]  (21子コメント)

u/kn0thing there seems to be a long pattern of unprofessional behavior from the admin team. I understand that your policies state you cannot comment on why employees are fired, but so far I have heard of three stories that bother me:

  1. u/chooter is obviously the first one. I have not seen a single person speak ill of her. She seems to have been an integral part of the community, and iirc she claims she was not given a reason for being fired.

  2. u/Dacvak claims he was fired for having cancer. What bothers me most about this is that he was allegedly jerked around regarding his employment status.

  3. This story suggests your team recruited someone to work on a project, then soon after kicked him to the curb. He allegedly quit his job, risking his livelihood, to work for reddit. Then, when your team changed its mind, your team allegedly kicked him out.

Obviously no one can prove the reddit admin team did anything wrong here, but your attitude obviously skews public opinion against your team.

I personally take issue with companies that mistreat its employees. From the outside looking it, it appears reddit is a company that doesn't really know what it wants to do. It appears like your admin team just discards employees it gets tired of without any compassion for how losing their job and livelihood will personally affect them. I get the sense that your admin team has a "fuck you, I got mine" attitude with regard to its userbase, its moderator volunteers, and its own employees. I do not think I am the only person who feels this way.

What can you and your company do (not say) to ease my concerns that reddit is a good company to its employees?

[–]BaneWilliams [スコア非表示]  (0子コメント)

I'd like to double up here and state something on the matter of public resentment for /u/ekjp particularly due to this:

it appears reddit is a company that doesn't really know what it wants to do.

I've met, interviewed, and researched hundreds of CEOs from all manner of companies around the world (Most in the Tech, IT, Videogame spaces), and all the truly successful ones, behind the great companies, all share one thing.

Vision

They're usually fairly public about their vision too. Good CEOs are releasing modifications and upgrades and products and services that people didn't know they needed, but then fell in love with. What seems to be a pity about Reddits current CEO is that the most visionary seeming addition to come out of her is /r/TheButton

So with that in mind, what is her vision for Reddit? It really seems to be just optimising, monetising, and waiting for some kind of buyout (especially now competitors are growing and gaining traction). Basically, it reeks of every VC oriented person I've ever met.

[–]kn0thing[A] [スコア非表示]  (17子コメント)

We don’t talk about individual employees out of respect for their privacy, but I understand the perception.

Just like reddit is nothing without its users, reddit inc is nothing without its people.

Here's the internal email I sent to the company this morning:

Just like we owe reddit users (from default mods all the way to casual lurkers) more transparency and accountability, we also owe you as members of team reddit.

So, in the spirit of not just talking about shit. I’m going to do something about it.

If any of you want to schedule a 1:1 with me this week (after today), just grab a slot on my calendar anytime from 9a to 7p -- I’ll be here in the office. You can use that time to AMA or just tell me all the things I need to know about this company, the community, or whatever you want.

I know this was a really hard weekend for you and there are a lot of lessons we’re taking away from it, but I’m working on very meaningful changes that will put this company in the best position for success.

I love this company and this community, but I haven't been a very good steward lately. This must change. This will change.

[–]dogepenguin [スコア非表示]  (9子コメント)

Honestly Dude, You and some Admins Should Host an AMA in /r/iama right now. It's gonna be a shitstorm, but it's gonna be a shitstorm regardless. What we want is proof that the administration understands what the website is, and can participate in it. There is no better format for that than an AMA. Just get it over with, it might be your last chance to salvage this.

[–]kn0thing [スコア非表示]  (8子コメント)

We're effectively doing it on r/announcements right now.

[–]dogepenguin [スコア非表示]  (1子コメント)

Effectively sure, but not officially. An Actual AMA might allow good questions and answers to rise to the top, rather than a whole barrage of unrelated hate-mail and shit. I'm complete serious when i say i believe the Reddit community might be a bit more accepting of you when you come to greet them on "Their Turf", rather than one of the admin subbreddits. An official AMA Would give a lot of positive image, I think.

[–]dogepenguin [スコア非表示]  (0子コメント)

You really should do the /r/IAMA. If you have some trust in your users, You should meet them on their grounds, you know?

[–]thistokenusername [スコア非表示]  (1子コメント)

I think you'd get better/interesting questions on an AMA

[–]Dani_Californication [スコア非表示]  (0子コメント)

If you want to get some goodwill back from the reddit community just pop over to /r/movies and comment about how much you love Interstellar, Fight Club, or The Dark Knight.

Submit some interesting trivia like "TIL Leonardo DiCaprio cut his hand during a scene in Django Unchained but still did not stop acting" and you'll have these users eating out of the palm of your hand

[–]cullen9 [スコア非表示]  (0子コメント)

how many people know to look in /r/announcements for an ama?

[–]sputs99 [スコア非表示]  (0子コメント)

Popcorn tastes good.

[–]halfar [スコア非表示]  (0子コメント)

who's your waifu dude

[–]thistokenusername [スコア非表示]  (0子コメント)

Please have yourself or /u/ekjp do an AMA for users, not just reddit employees.

[–]sinsyder- [スコア非表示]  (0子コメント)

You just fired the most high profile and well liked employee reddit has ever had last week for reasons that are likely unknown to the other staff. You ain't buddies Micheal Scott.

A teenager managing a Subway restaurant would have handled the simple task of terminating an employee better than you have. Stunning stuff.

[–]yoitsatrap [スコア非表示]  (0子コメント)

I think that 1 on 1 meetings with admins are a good idea that hopefully will lead to some real feedback from them. But since 23 admins have left(for whatever reason) in the last 9 months, I wonder if Reddit is losing most it's internal perspective. Reddit losing 23 people in 9 months has to mean something since only 38 admins have left total since 2005.

[–]PhantomandaRose [スコア非表示]  (0子コメント)

I understand the limitations you've placed on yourself, so I appreciate the gesture of sharing your internal memo. It doesn't really eliminate my reservations about reddit, but I'll accept it as probably the most reasonable thing we'll get and move on. Thanks.

[–]noobit [スコア非表示]  (0子コメント)

This must change. This will change.

You can convince me of this, right here and now, by giving us a straight answer to why the vote totals were removed.

If it really was to eliminate 'misinformation,' the order of magnitude (1000's of votes? 10's?) was way more important than the few digits at the end. Yet now we're basically blind to vote totals, and the general trends of brigades, manipulators and the like.

But more concerning was the way this was handled. To this day we haven't gotten a straight answer to the technical reasons for the removal, and if that doesn't change today, I have no reason to believe anything else has.

[–]CuilRunnings [スコア非表示]  (0子コメント)

reddit inc is nothing without its people.

You are the first admin to say "people" as opposed to "mods" or "power users." I think you get it, the way that the rest of your team doesn't, but you're following the herd too much. You lost your way.

[–]halfar [スコア非表示]  (0子コメント)

senpai, we're gonna need a montage of you doing goofy shit at our behest. Like, new wardrobe, crossfit, all that.

basically, this doesn't end until we see you dancing with double dick dude in a dress.

[–]MustacheEmperor [スコア非表示]  (0子コメント)

To anyone who has worked in tech startups this stuff is not surprising. Brilliant innovators are not usually brilliant leaders. One of the reasons Ellen is making substantial changes is because she is the only one who has worked in grownup land.

[–]badpeaches [スコア非表示]  (12子コメント)

You went beyond being stupid, you were blatantly an jerk and unhelpful to the mods at r/science for the Stephen Hawking ama.

[–]MrJohz [スコア非表示]  (7子コメント)

The mods have since said that, while that was an accurate leak, it was an inaccurate representation of their discussions with /u/kn0thing, which had generally been much more positive.

[–]Phallindrome [スコア非表示]  (2子コメント)

Nothing is stopping them from releasing the rest of the discussions, if that's the case. Releasing information is an easy way to correct misinformation.

[–]noobit [スコア非表示]  (0子コメント)

That would go against policy which still seems to be to not talk to the user.

They still haven't answered any of /u/crash__bandicoot's questions, by the way.

Unfortunately, the questions I posed are still unanswered.
What happened to Victoria (edit: in regards to no plan being in place or not communicating the release to the AMA mods)? Why are you trying to reform iAMA? These are things that should have been addressed right away - to the community.

/u/ekjp dodged by talking about her getting downvoted on the site.
/u/kn0thing dodged by just focusing on explaining his bad comments.

Neither of them discussed what's really behind the iAMA reform, not to mention my question about why (?|?) really happened, which I have been bringing up trying to get seen.

[–]dakta [スコア非表示]  (0子コメント)

The problem is that there are thousands of lines of relevant conversation across multiple channels on multiple platforms, many of which contain private and entirely irrelevant information (personal discussion, intra-mod-team discussion of individual submissions, comments, and users, etc.) which does not have anything to do with the topic at hand and which needs to be manually cleaned out before anything like this is released.

That's not discounting the expectation of privacy of many of these exchanges happened under, and many of the participants would be justifiably upset if they found that things they said in private became public without their consent. Imagine if you were talking to your friends in your living room, and then a couple weeks or months later CNN broadcast your conversation. That'd be ass.

[–]kn0thing[A] [スコア非表示]  (3子コメント)

Yes, thank you for pointing this out.

That was only part of a conversation that was happening between multiple people over PMs and email. I have been working very hard over this weekend with all the mods across the relevant communities and it means a lot to me that the r/science mods cast sunlight on that.

[–]kilwam [スコア非表示]  (0子コメント)

Why did you not have a better transition plan for this new approach to AMAs?

[–]saganispoetry [スコア非表示]  (0子コメント)

Any word on why it took so long for any of this to be publicly addressed, and done so after Pao had talked to other news media including buzzfeed?

[–]sputs99 [スコア非表示]  (0子コメント)

So you acted nicer after realizing your major fuck up?

[–]Gilgamesh- [スコア非表示]  (0子コメント)

His messages to them were unprofessional, yes, but, in all fairness, reddit HQ was in something of a mess at the time, and he was under rather a lot of stress to provide stopgaps, and, eventually, resolution.

[–]theophilus153 [スコア非表示]  (2子コメント)

He acknowledged that he made a mistake and apologized for it.

Dwelling on the point isn't going to get you anywhere.

[–]thatguydr [スコア非表示]  (1子コメント)

Alexis (kn0thing) is an enormous cloud of ego that walks around and speaks like a person. If you've ever watched a lot of South Park, he is "the smug" personified.

Rubbing his nose in the bad thing he did more than once is probably a good idea for making sure the lesson takes.

[–]theophilus153 [スコア非表示]  (0子コメント)

Rubbing his nose in the bad thing he did more than once is probably a good idea

Oh yeah. Good idea. That will clearly be nothing but beneficial in regards to reestablishing relationships and seeing the situation improve.

[–]highastronaut [スコア非表示]  (0子コメント)

Honestly how can you be that stupid? You're the founder and admin of a highly valued company. People obviously are mad about how things are being run and your response is to be playful? What the hell? You and the admin team admit to being wrong but consistently make the same mistakes and consistently have a smug and arrogant attitude. Today is the first time in years you guys have even acknowledged that. You're a professional, act like it.

[–]traverseda [スコア非表示]  (1子コメント)

Which private subs?

[–]vxx [スコア非表示]  (0子コメント)

A subreddit for moderators of default subs and another for moderators that mod a decent amount of users.

[–]Triplanetary [スコア非表示]  (0子コメント)

You know Jon Snow, kn0thing.

[–]evilnight [スコア非表示]  (0子コメント)

Live and learn. You know what needs to happen and when.

Keep the promises and all will be well.

[–]AgentleFISTING [スコア非表示]  (2子コメント)

Is this reddit, which brought in $8 million in ad revenue last year? Because your behavior is seriously like that of an angry forum moderating teenager. If reddit calls you a "professional" then we're already too fucked to recover.

[–]romulusnr [スコア非表示]  (0子コメント)

Despite all the hand-wringing and glad-handing about how important business executives are, at the end of the day, they're still just bitchy, snotty high school shitheads. And people with money trust them with expensive toys called corporations -- and pay them a king's ransom to do it. Murica.

[–]crash__bandicoot [スコア非表示]  (0子コメント)

Looking through your comment history makes me see that you understand the responses were a bit off. I'll put your reply in my comment here so people can see it, along with Pao.

I think it brings up a good question though. Did you think, at the time, that this was just a small temper tantrum from the community? If so, it may be a good indicator that there's a large discrepancy between what the community thinks and what the admins think the community thinks.

Edit: a letter.

[–]2ply [スコア非表示]  (0子コメント)

Alexis, I am disappoint. So disappoint. I remember watching so many other sites do the exact same thing, and so do you. This is why reddit has grown the way it has - because it was positioned to take in a huge influx of new users when other sites did the EXACT SAME THING you guys are doing now.

You're being completely tone-deaf, and displaying just how far you've gotten from understanding this community. I know you did once, but /u/ekjp NEVER has and never will. The damage she has done is immeasurable, and if you and the board don't act soon reddit will just be another story about how misguided attempts to control by committee destroyed a special online community.

[–]rip_lyl [スコア非表示]  (0子コメント)

I don't think you were "being stupid", I think you just let your real personality slip through.

[–]5th_Law_of_Robotics [スコア非表示]  (0子コメント)

I'm guessing you like the taste of popcorn more than crow...

[–]astarkey12 [スコア非表示]  (0子コメント)

Since you're here, I have a question about AMAs in /r/music and /r/listentothis. Previously, Victoria handled the entire process (from initial interest/scheduling to drafting the post and completing it) for 90-95% of all AMAs we hosted. Can we expect the same level of support/attention as before? If we aren't the ones going out to obtain the AMA, will we have no AMAs, or do y'all plan to attract them for us too? She did as much work bringing them in as she did ensuring they ran smoothly.

I just need to know what's covered and what is now our responsibility so that we can adjust our processes going forward.

[–]TotesMessenger [スコア非表示]  (0子コメント)

I'm a bot, bleep, bloop. Someone has linked to this thread from another place on reddit:

If you follow any of the above links, please respect the rules of reddit and don't vote in the other threads. (Info / Contact)

[–]iTrollYhu [スコア非表示]  (1子コメント)

Stupid? You were a guy being a total jerk just for the fun of it.

[–]Assy-McGee [スコア非表示]  (0子コメント)

I forgive you.

[–]Cthulhumanism [スコア非表示]  (1子コメント)

I thought were restricted

Translation: I'm sorry I got caught.

[–]spermface [スコア非表示]  (0子コメント)

To say he thought they were restricted when they were private is to say he thought MORE people could see it and didn't realize it was a private convo. In a restricted sub, everyone can read.

[–]SharpKeyCard [スコア非表示]  (0子コメント)

You can't just say, 'Oops, my bad!' and then expect to be forgiven. It doesn't work that way. You think that you can just apologize and everything will be okay, it won't be. We don't want empty apologies, we want a change. A change in communication, a change in plans, a change in attitude, a change in leadership.

[–]slower_fish [スコア非表示]  (0子コメント)

You may want to consider getting on board with the rest of the Reddit and signing this Change.org petition.

[–]tilsitforthenommage [スコア非表示]  (1子コメント)

Yeah that was pretty dumb.

[–]llehsadam [スコア非表示]  (0子コメント)

He is supposedly human... so he has to make a few mistakes to keep up appearances.

[–]romulusnr [スコア非表示]  (0子コメント)

Good to know the person in charge of everything admits that he's willfully ignorant and flippant. The iceberg is that-a-way, Cap'n.