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[–]DoctorDank 1684ポイント1685ポイント  (63子コメント)

Your second to last paragraph is spot on.

These are just words.

You haven't actually instituted any reforms yet. To be honest, this just feels like corporate newspeak. You're just telling us what we want to hear. I think you'd ve a better response if you actually instituted the reforms you speak of, instead of just talking about how you're going to do them.

Because talk is cheap.

But, at least you acknowledge that the way you went about dismissing Victoria was utterly tone-deaf, and very disrespectful to the (unpaid, hard-working) moderators who relied on her in order to make their subreddits the very best.

Oh wait no, you totally didn't do that either. You just say you're acknowledging a "long history" of mistakes, without actually acknowledging them at all!

More newspeak.

So, I don't really know what to make of this "announcement." Guess we'll just have to wait and see if you put your money where your mouth is, won't we?

Edit: much thanks to /u/alloutpenguinwar for guilding my comment!

[–]FlacidPhil 243ポイント244ポイント  (12子コメント)

This is basically just repeating what /u/kn0thing has already said. No more news, just 'tools are coming and we'll make more announcements at you'.

[–]fukitol- 4ポイント5ポイント  (0子コメント)

That's not true!

/u/kn0thing also said

Popcorn tastes good

[–]halfbluehalfyellow 10ポイント11ポイント  (1子コメント)

Can we publicly hate fat people again?

[–]SeeShark 0ポイント1ポイント  (0子コメント)

Sure. Just comment on /r/funny, nobody really moderates that place.

[–]B_SWI 4ポイント5ポイント  (0子コメント)

They can hardly give us stuff that isn't ready yet. I am satisfied with this response. Time will tell if they actually follow through.

[–]the_leprechauns_anus 1ポイント2ポイント  (0子コメント)

More buzzwords without anything behind them.

[–]Hstrike 0ポイント1ポイント  (0子コメント)

No aknowledgement of transparency or freedom of speech either.

We'll figure this out.

Hint: they still haven't

[–]Rockshurtmyhead 0ポイント1ポイント  (0子コメント)

At least they didn't just make an placating announcement like before...Dammit, they got us again.

[–]mudclog -2ポイント-1ポイント  (3子コメント)

I know you're not the CEO, and I'm not the CEO, but I'm wondering what you would do if you were in this position? Even if you had all your engineers working around the clock, you wouldn't be able to release new tools and features immediately. And anything beyond that would be just words, right?

Maybe a new statement to say they will "value your rights of free speech", but even that would be just words, wouldn't it?

[–]vengeance610 4ポイント5ポイント  (1子コメント)

If I were CEO, the first thing I would have done is understand what, why and how this site does what it does to have such a large (and valuable) user base and done my damndest not to make changes to threaten that. Thus, I would't be in this position as I would do my best to understand my product.

Executives that don't understand their product have been the death of many businesses, don't think it can't happen here.

[–]mudclog 0ポイント1ポイント  (0子コメント)

Well, yeah, I get that, but I'm interested in what's happening now. I'm not trying to call anyone out, I'm just curious.

[–]Cautemoc 1ポイント2ポイント  (0子コメント)

Provide timelines and dates. If they can't anticipate the amount of work that needs done or how long it will take, then they are less functional than most start-ups. Even saying "we will be in contact with sub moderators over the next X days to facilitate communication and discuss upcoming improvements" would give us some context as to what they are even doing.

[–]evess_arudem 80ポイント81ポイント  (14子コメント)

OK, but would you rather they implement the reforms and then post about them? That's exactly what people were complaining about before.

[–]DoctorDank 58ポイント59ポイント  (12子コメント)

I'd much rather this post give us some sort of timetable, instead of vague promises of nebulous "reforms."

[–]tthorwoaways 44ポイント45ポイント  (2子コメント)

I'm not trying to play devil's advocate (though I may be unintentionally), but working out anything like an accurate or reliable timetable probably wouldn't be possible for a while. If they're sincere in what they've said, they will probably want to communicate with the moderators a lot more before making concrete plans, and even that could take a few days.

Though I'm judging the announcement as an immediate response. If no timeline or definite ideas are announced within a few weeks, forget everything I've said above.

[–]toss-away- 3ポイント4ポイント  (0子コメント)

Hey he's taking an intro to computer science course, I'm sure he knows what it's like to implement changes into a production environment with a site of this magnitude. /s

[–]Ohhhhhk 1ポイント2ポイント  (0子コメント)

"We are working on scheduling talks with moderators within the next X days to discuss ways we can implement or even change these plans for the best. I will announce the results of that discussion along with a general outline of a reform implementation schedule by the Xth Day of Y month."

[–]evess_arudem 7ポイント8ポイント  (6子コメント)

Definitely. That would be much more helpful, but since most of these reforms will probably be technical rather than simply changes to the rules, it would be have to be very inexact. Programming takes an unpredictable amount of time.

[–]picflute 6ポイント7ポイント  (2子コメント)

, it would be have to be very inexact. Programming takes an unpredictable amount of time.

10 Years Later...Jokes aside don't believe in time tables. You can't get high quality and rushed products.

[–]curien 3ポイント4ポイント  (1子コメント)

As a professional programmer myself, deadlines are helpful. They are a tool to keep the best from becoming the enemy of the better.

In situations like this, having something better sooner rather than later is absolutely part of the problem, and the spec needs to reflect that.

[–]jlt6666 3ポイント4ポイント  (0子コメント)

In this climate it's an absolute no-win situation. If it slips the pitch forms come out. If they are on time but not perfect, you get another angry mob because they are making everything worse. (See the number of people that bitch every time Facebook changes anything).

[–]sauceDinho 1ポイント2ポイント  (0子コメント)

Yea, asking for a timetable might be a little unreasonable considering the nature of how those things work. I agree that it may just all be corporate speak, but at this point we honestly wouldn't receive anything she said with indifferent ears.

[–]Stratisphear 2ポイント3ポイント  (0子コメント)

But they could still give something. Instead of "We're working on it", which they have apparently been for years with literally nothing to show for it, they could say "We're planning to release this in 6 months" and then if they don't, they could at least say "Here's what we have so far, we need more time, but clearly we're making progress."

[–]vmax77 0ポイント1ポイント  (0子コメント)

Come on, not asking for ETAs is a golden rule. There are a million things that go wrong in the development phase and you are only going to be, at best disappointed, and at worst, angry.

[–]rftz 0ポイント1ポイント  (0子コメント)

You don't work in software development do you?

[–]mindbleach 0ポイント1ポイント  (0子コメント)

Banning and firing people isn't comparable to adding new tools. Even people who love surprises hate stepping in dog shit.

[–]GYP-rotmg 7ポイント8ポイント  (0子コメント)

because it has only been 3-4 days since the debacle? And most of it fell on weekend? Talk is cheap, but action takes time.

reddit users are so eager for drama. Ellen Pao had an interview (?) with some news outlet, and spreading message to their investors and the mass; then reddit said oh why don't admins apologize using reddit means? now admins apologize in reddit, and people will say oh but you still didn't do much.

And the leaked image between kn0thing and mods of science regarding an AMA where obviously kn0wthing didn't have a good answer had a title of "admin power grip." Of course a mod of science came in and explain they were trying to figure things out, and admin was not informative or helpful enough, but nothing about power grip. People just love to criticize and jump on the hate bandwagon.

[–]dschneider 3ポイント4ポイント  (0子コメント)

Guess we'll just have to wait and see if you put your money where your mouth is, won't we?

Um, yes actually. That's sort of the whole point. She stated she's aware it will take time to deliver, and she knows it's going to be hard for her.

Holy shit man, what could she have said to make you happy? Or can you admit you were going to go full pitchfork no matter what?

[–]TheJackal8 7ポイント8ポイント  (1子コメント)

At this point, they can't do anything aside from promise. It's not like they've been withholding mod mail and saying "fuck the mods." They're working on what we've asked for and that's enough because it shows the admins are listening.

[–]Predatormagnet 0ポイント1ポイント  (0子コメント)

It sounds like they've not even begun developing. All the times they said they were working on it were lies. They didn't even describe the new tools.

[–]Parsley_Sage 1ポイント2ポイント  (0子コメント)

At least they've finally proved they know what people actually want out of them.

[–]The_Unknown_Pwner 1ポイント2ポイント  (0子コメント)

Has anyone acknowledged why Victoria was fired in the first place? That may prove a useful piece of information when determining what leadership's line of reasoning was and how the communities view is different

Personally, it sounds like she was nice and did a good job, and if I was a mod I would question every ounce of work I put into an establishment which may ultimately punish or neglect to remember my efforts

[–]beernerd 1ポイント2ポイント  (0子コメント)

Everything about your comment is wrong.

You haven't actually instituted any reforms yet.

Yes they have. We now have developers actively working on improved modtools. And krispykrackers is our designated advocate within the company.

at least you acknowledge that the way you went about dismissing Victoria was utterly tone-deaf, and very disrespectful [...] Oh wait no, you totally didn't do that either.

Yes, they totally did. Alexis took full responsibility for the decision and admitted he did not realize what a valuable asset she was and that he should have handled it differently.

Guess we'll just have to wait and see if you put your money where your mouth is, won't we?

Not really, because they have already shown it. /u/deimorz and /u/weffey and /u/drunken_economist are hard at work on new modtools and have already shown some progress, despite the fact that it has only been one business day since the protest.

[–]Infamously_Unknown 0ポイント1ポイント  (0子コメント)

Guess we'll just have to wait and see

Yep, that's what we're meant to do. Just wait for the rapture.

[–]lechatsportif 0ポイント1ポイント  (0子コメント)

You must be a joy at parties.

[–]DoctorBlueBox1 0ポイント1ポイント  (0子コメント)

As a fellow Doctor I agree with your prognoses!

Jokes aside, they need to prove to us that what they're saying is more than just talk and hollow promises. We are their life line and if they don't want to show us that they care, we're going to be done with this BS

[–]jovietjoe 0ポイント1ポイント  (0子コメント)

Well, she can't put her money where her mouth is, she owes too much to the lawyers

[–]HCPwny 0ポイント1ポイント  (0子コメント)

Seriously. Upvote this to the top, cause this is the truth. All of this was a blanketed PR move that sounds absolutely disingenuous.

[–]_supernovasky_ 0ポイント1ポイント  (0子コメント)

I mean, I'd love answers on some things...

Can she please take back the "Reddit should not be a place for free speech" comment?

Can she stop doing things like firing 28 admins in the course of 9 months who were beloved by the community, including Reddit's own fucking Santa?

Can she stop showing favoritism to subs like SRS and SRD?

Can she end shadowbans and be more transparent about them?

Can she bring back the vote totals (upvotes and downvotes) so that we can see those again? God, one of my favorite things about Voat is that I can see those again!

There has been so much that has straight up changed around here and I'm tired of it.

[–]hivoltage815 0ポイント1ポイント  (0子コメント)

I think you'd ve a better response if you actually instituted the reforms you speak of, instead of just talking about how you're going to do them.

What happened to all the complaints that they aren't acknowledging the problem? There are highly upvoted comments in this thread saying a post like this should have come days ago. It's ridiculous.

[–]self_defeating 0ポイント1ポイント  (0子コメント)

You do realize that software development takes time?

[–]foomachoo 0ポイント1ポイント  (0子コメント)

Sincerity is harder than A/B testing.

Perhaps she used the reddit platform properly:

1) Post 10 different versions of an apology.

2) See which of those versions get upvoted

3) The apology that gets upvoted the most is the one the community wanted!

[–]Blakk420 -2ポイント-1ポイント  (0子コメント)

Damn. Lighting in to them aren't ya