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[META] /r/Seattle has some issues; can we figure out a solution to them? Please add to the discussion and add your thoughts on the best solution! (self.Seattle)

carelessNorth Capitol Hill[M] が 投稿 - stickied post

Recently there was a post made by /u/jjm83 that outlined some issues with /r/Seattle, and while it had some great points, the solution it proposed was to create a new subreddit.

Because promoting a subreddit without first checking with the mod team of the sub you're promoting it on is not in line with this sub's rules, the post was removed.

That being said, I'd like to start discussion about what the best solution to the problems identified. Here's some of the text from the original post (paragraph breaks added by me):

I get you guys are tired of people asking the same questions over and over, but there is a reason people ask them. Sometimes old posts are hard to find, and even though they are supposed to, people don't always read the sidebar.

The attitude of this subreddit is appalling when it comes to people just seeking simple answers to questions. It's ridiculous. Reddit as a whole is supposed to be about being a community.

Hell, rule #6 of this very subreddit clearly says it, but the vibe being put out is anything but. If you're not in the /r/seattle clique then you don't matter.

I see the problems identified here as the following:

1. People ask the same (sometimes poorly researched) questions on this subreddit.

2. The regulars on this subreddit are, justifiably, more than a little bit annoyed at being asked the same questions repeatedly.

Because we want /r/Seattle to be a friendly and welcoming place, we need a way to resolve the friction between issues #1 and #2 above.

The proposed solution was to create a new subreddit, as I mentioned. Here's my thinking on why this solution isn't effective (copied from my conversation with /u/jjm83 in modmail):

Fragmenting a community into smaller subreddits to answer questions doesn't help because it doesn't work. Exhibit A in this argument is /r/SeaList; it's for buying, selling and really anything you'd find on Seattle.Craigslist.org

Does it work? Not really. /r/SeaList has 2,222 subscribers, a tiny fraction of /r/Seattle's 68,000+.

Exhibit B: /r/SeaJobs has 2,956 subscribers.

Looking at the subscription numbers, it seems that the creation of a new subreddit doesn't really work - these two examples have been around for 4 - 5 years, and they aren't getting the traffic they need to be effective.

I'm not saying that I'm right - I'm just trying to give my perspective on the "Make a new subreddit" solution.

Let's come up with a solution!

I have my own ideas on how to solve this problem, but I'd like to get the discussion rolling - and damn, did this post get long. What do you think is the best solution to this problem?

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[–]dementedavenger99 31 ポイント32 ポイント  (12子コメント)

Set-up filters like this sub may help: /r/RealEstate/

We could also hold a seminar called "Learning To Ignore Posts That You're Not Interested In".

[–]maadison 25 ポイント26 ポイント  (9子コメント)

We could also hold a seminar called "Learning To Ignore Posts That You're Not Interested In".

This.

There is little reason to be upset about the repetitive posts. They're generally easy to spot from the title, and thus easy to ignore. It's not like there's a limited number of bits allocated to /r/Seattle each day. If you don't like them, don't click on them. Feel free to downvote. But just leave them to be answered by those who want to answer them.

I'd love to see broad support for a moderation policy that allows repetitive posts and supports deleting nasty and snarky comments on them so that newcomers/visitors don't have a bad experience in /r/Seattle, even if they're rude by posting "bad" questions.

Alternately, as mentioned in a previous exchange with you (/u/careless), I'd strongly support using the sticky thread as a weekly "Post your questions about moving/visiting here" thread, as some other subs do.

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            [–]____really____ 82 ポイント83 ポイント  (12子コメント)

            "Lets come up with a solution!" ...deleted ...deleted ...deleted ...deleted ...deleted ...deleted ...deleted ...deleted ...deleted ...deleted ...deleted ...deleted ...deleted ...deleted ...deleted

            Wtf.

            [–]dreamydemon 20 ポイント21 ポイント  (23子コメント)

            Do other cities have this issue? How do they handle it?

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              [–]rainpants 7 ポイント8 ポイント  (0子コメント)

              /r/chicago will downvote and move on. There's an autobot that responds and then there are usually a few earnest responses...there's hardly ever people who take the time to be like I CANNOT BELIEVE YOU ARE ASKING THIS.

              I don't know how you get to that point. Just pull the circlejerk anger responses? Can't you put them on a timeout and say we have an autobot that handles informing these people, it's under control...until it just...self regulates like Chicago manages?

              [–]ihminen 2 ポイント3 ポイント  (1子コメント)

              No one has asked to have these votes deleted. Dumb questions are voted down. The other post was complaining about the down votes.

              [–]524427 14 ポイント15 ポイント  (17子コメント)

              /r/askportland

              /r/AskNYC

              /r/AskSF

              /r/askaustin

              [–]carelessNorth Capitol Hill[S] -3 ポイント-2 ポイント  (16子コメント)

              I think you're making my point for me here. Look at the numbers:

              The splintering of subreddits doesn't work well, in my opinion. /r/SeaList and /r/SeaJobs have been around for years and years and they don't have an appreciable fraction of the subscribers that /r/Seattle has - why do you think that starting a new sub will be effective?

              [–]maadison 17 ポイント18 ポイント  (2子コメント)

              If only 10% of the people in a sub are interested in helping tourists and answering repetitive questions, then /r/askXXXX is only going to have 1/10th the subscribers... but they would be the RIGHT subscribers. So I'm not sure your argument about splintering proves that it's a bad idea.

              [–]compbioguy 17 ポイント18 ポイント  (2子コメント)

              Yeah, you are wrong, though. /r/AskSF is a great subreddit and I think you are making everybody else's point that those communities are largely not interested in hearing the same questions over and over, hence the low subscription rate. That said, again, I participate in /r/AskSF occasionally and it does separate out the community posts from the questions well.

              [–]casagorditaSeaTac 4 ポイント5 ポイント  (0子コメント)

              It doesn't take a lot of people answering those repetitive questions.

              Case in point: There's a site called Cruise Critic that has forums where people post questions about their upcoming cruise, and local stays on either end. There are about ten basic questions that get asked over and over, making up 90% of the posts there. Could these people find their information by just searching the board? Of course. Will they? Obviously not. So there are about half a dozen local people who've started hanging out there and answering the Seattle questions. Nobody asked us to--we just found our way there, somehow, and started doing it. Call us unofficial ambassadors, call us dorky know-it-alls, but it's working. Some people just have time on their hands and a desire to be helpful.

              It would work the same here, I'm sure. The snarky replies would be left behind, and people could get actual, civil, helpful answers to their reasonable but much-asked questions.

              [–]524427 12 ポイント13 ポイント  (7子コメント)

              Why is subscriber count your metric for success? It only takes a handful of people with google skills to answer nearly all the beginner level questions.

              Ypu should ask the mods of those city subs why they diverted questions to other subs, and whether it's helped.

              [–]throwaway69420bl4ze 53 ポイント54 ポイント  (19子コメント)

              Careless - How do you expect us to collectively come up with a conclusion if you delete every comment chain you don't agree with?

              [–]thatdood 12 ポイント13 ポイント  (0子コメント)

              This subreddit is overcomplicating things. Basically you can't make everyone happy and that's what you're trying to do. Upvote what you like. Ignore what you doesn't appeal to you. Downvote if it's offensive or careless. (Ha. Ha.) Let the votes do the talking. Just like the radio plays the same shit everyday and /r/Seattle might have the same post every week it's not going to be perfect but every now and then you'll get something you like.

              [–]turtlehanaLake City 9 ポイント10 ポイント  (0子コメント)

              • (1) While it can be a bother to some users, users could start tagging their posts via adding it in their title; [Moving to Seattle], [Best Places to Eat], [Hiking], [Camping], [Jobs], [For Rent], [Tickets], [Pictures], etc.

              • (2) I am on mobile however I do use desktop half of the time. If adding tags to title is bothersome then, while I couldn't see it on mobile, it'd still be beneficial to have tags.

              • (3) Simply just allow all posts and let users down vote or up vote.

                • (a) Moderate for general assholery and derailing.
                • (b) Still have a bot post a link to the faq for frequently asked questions.
                • (c) See about delaying or removing voting/vote visibility.
                • (d) users can learn to simply not click on posts that annoy them.

              [–]Jasonberg 49 ポイント50 ポイント  (17子コメント)

              I think we need to think like Seattle people. Crafty and creative.

              We kill off those jobs and requests and photos and ITAP and other SEA subs and get everyone in here.

              Then, require Tags. Gotta question because you're coming to visit? Gotta tag it. Took a picture of Mt Rainier? We've got a tag. Job request? Tag. Restaurant/date/anniversary/Mother's Day/other? Tag!

              Then, allow people to sort the posts by tags they want to see. If you want to see pretty pictures, leave the pix and ITAP tag on. You want Seattle news and current events? Leave the tag on.

              Don't want to be asked about jobs? Just turn that tag off and you won't see it.

              The number of people here will increase. The number of angry people will decrease. The effectiveness of communication will go up as visitors will get their answers. And those that are too lazy to add a tag won't spam the sub.

              It's a win, win, win, win, win. Except for the subs that are living off those people that have left.

              [–]ChosenRyan36 31 ポイント32 ポイント  (2子コメント)

              If we're doing this I would like to see a tag for events and then not remove event posts as spam.

              [–]ChosenRyan36 15 ポイント16 ポイント  (0子コメント)

              Same with job listings, tickets, and everything else really. Admittedly most posts will be crap, but currently most posts are crap anyway. This is where our upvotes and downvotes help. If we are so intent on keeping everything in one subreddit, then all types of posts should be allowed if they have the proper tag.

              [–]starlightprincessTukwila 1 ポイント2 ポイント  (0子コメント)

              Yes. Sometimes you need more than a couple days notice if you want tickets to an event.

              [–]VoltasPistolKent 3 ポイント4 ポイント  (0子コメント)

              Tags sound like a pretty great idea. I'm not 100% sure how they work, but by making tags like "Food", "Music", "Meetups" might actually encourage people to write better, more specific posts instead of trying to sound vague enough to not get deleted for asking specific questions.

              [–]VoltasPistolKent 15 ポイント16 ポイント  (5子コメント)

              I think we should stop encouraging downvoting "common questions" like where is the best beginner hike to a body of water, which Thai place has the best Tom Kha Kai, and why there is a giant plume of smoke over such-and-such neighborhood right this very minute. These are very specific questions that expand knowledge of the subreddit. Okay, maybe you personally don't care about Tom Kha Kai, but maybe you will eventually need to know this obscure piece of trivia and you're not doing anyone any favors if you downvote it so much that the submitter deletes it. Now NO ONE will know ehere the best Tom Kha Kai is, and now no one can Google it, which leads to more "common" questions on /r/Seattle.

              Stupid questions (What's the best hike? Any good Thai places in Seattle? DAE hate Comcast???) should be downvoted to tell, but not detailed questions like the ones above.

              A giant link to an /r/AskSeattle subreddit may help, along with text in the submit box: "Hey! If your submission is in the form of a question, submit it to /r/AskSeattle!" You have to actively herd people towards an alternate subreddit. Make mod posts encouraging people to add to the hivemind at /r/AskSeattle. Appeal to vanity by saying we're all so smart and it's a darn shame if we don't share our wealth of knowledge with people who seek our guidance. Ask others to ask people to come ask questions. If you want a new subreddit to thrive, you have to work at it.

              [–]PeacefulTreeLand 4 ポイント5 ポイント  (0子コメント)

              I like this way of thinking!

              [–]TreebeezyBallard 1 ポイント2 ポイント  (1子コメント)

              I definitely asked about Thom Kha once.. Weird.

              [–]VoltasPistolKent 0 ポイント1 ポイント  (0子コメント)

              Uh.... Well, this is awkward.

              [–]ckb614 11 ポイント12 ポイント  (10子コメント)

              /r/running has a daily Q&A thread. Make everyone post to that if they have questions and delete all the other threads

              [–]The_Sultan_of_SwingBryant 0 ポイント1 ポイント  (0子コメント)

              I've seen weekly threads in other places and those tend to work better because there isn't necessarily enough traffic to sustain good conversation in a daily one.

              [–]carelessNorth Capitol Hill[S] -4 ポイント-3 ポイント  (8子コメント)

              That's a really interesting idea. We could auto-create this thread daily - it wouldn't be stickied, but it would be created.

              Do you think this would be better or worse than having a bot point users towards FAQ's and delete posts that are common questions?

              [–]ridukosenninFederal Way 3 ポイント4 ポイント  (0子コメント)

              How about a weekly basic question thread. Similar to /r/personalfinance "moronic monday", "foolish friday". This creates a safe place for newcomers to ask any question .

              [–]ckb614 6 ポイント7 ポイント  (6子コメント)

              I hate bots in general.

              [–]carelessNorth Capitol Hill[S] -2 ポイント-1 ポイント  (5子コメント)

              If we made a daily thread, it would be bot-created. They're just tools for accomplishing a task that humans find repetitive.

              [–]ckb614 4 ポイント5 ポイント  (4子コメント)

              I'm talking about automoderator bots. When shit gets deleted for not having a question mark in the title or whatever it's enraging. A bot to post the thread is fine

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                [–]TheOdyssey_ 9 ポイント10 ポイント  (2子コメント)

                Posted something similar elsewhere but I feel like much of the problem is the tone of the post.

                The 'im new help me' sets people off since 'new' people are expected to utilize the resources provided and ask something more pointed than 'Where is the best bar for 1 night since I'm here a weekend?'

                Who the fuck wants to answer that?

                However, if they came in without the qualifier that they're new, and instead phrased the question in a more conversational, 'What do you think/What are your thoughts on...' type way, those posts see more success.

                I don't think changes need to be made, though. Tags are a solid call who cares about the mobile stat? If it helps one user base why not use it?

                [–]butterlog 2 ポイント3 ポイント  (0子コメント)

                I don't see this as a problem at all. If someone asks an interesting question that others would also like to see answered, it will get upvoted and stick around for a few days. If the question is inane or redundant, it will get downvoted and go away. This is reddit working as intended. If people are annoyed by this, they need to get over it.

                [–]nacrastic 2 ポイント3 ポイント  (0子コメント)

                Yeah I'm not really sure what is to be done about it. I personally go by the "would I answer this question in person" and generally the answer is yes, I would stop and take a moment to offer a few sentences of information. I wouldn't turn my nose up and walk away.

                But reddit is a different place than a face to face interaction so I dunno.

                I don't like the vibe of this subreddit and that's why I've mostly stopped reading and posting

                [–]tastysmeltFremont 4 ポイント5 ポイント  (0子コメント)

                Wow this thread is an esoteric dumpster fire, tags seem like a neat idea through

                [–]mr_mojo_rye_sin 6 ポイント7 ポイント  (5子コメント)

                It might be easier to discuss what the regulars of /r/seattle deem an acceptable thread.

                I think rule number one needs to be expanded on a bit.I would like to see moderators a bit more active moderating

                posts that do not contribute to the point of the thread.

                /r/seattle regulars also need to brush up on their reddiquette. Down vote isn't a dislike button.It is a shame I have to

                expand all down voted posts to find an opposing view. heading to work merry monday people.

                [–]soberasfuck 4 ポイント5 ポイント  (1子コメント)

                Yeah, why are people here so quick to downvote? This sub is terribly unfriendly and I can't figure out why.

                [–]mr_mojo_rye_sin 0 ポイント1 ポイント  (0子コメント)

                Same.

                [–]clobster5 4 ポイント5 ポイント  (12子コメント)

                Something we use on /r/protectandserve is a weekly hiring questions thread due to the high numbers of hiring and job seeking related questions we get. Many of those questions were repetitive. Now hiring questions posted to the sub are met with Auto-Moderator asking them to move the question to that thread and delete their post. It's helped quite a bit.

                For /r/Seattle, compiling some of the more common questions, or even just restricting all questions for /r/Seattle a similar weekly thread may be beneficial. This prevents you from needing to create and moderate a completely separate subreddit. You can view our current weekly hiring thread here. Also worth noting is that it's permanently stickied to the very top of the sub so people will see it.

                I hope that's of some help.

                [–]kaisengaardRainier Valley[M] 5 ポイント6 ポイント  (11子コメント)

                I think that's one of the two ideas that seem to be bubbling up. Either using a comprehensive tagging system or find a good balance for what posts are stickied when (and what would go on those stickies).

                [–]casagorditaSeaTac 3 ポイント4 ポイント  (10子コメント)

                Creating an /r/askseattle sub seemed to be bubbling up, too, but the mods don't seem to like it, so that's that, I guess.

                [–]kaisengaardRainier Valley[M] 4 ポイント5 ポイント  (0子コメント)

                I think looking at how it works for the other city subs mentioned isn't a bad idea. I'm thinking the pushback is more of a "will this actually help?" kind of thing. I think most users will agree that having the same questions over and over is annoying; there just seem to be different methods suggested to address that.

                [–]castle-black 5 ポイント6 ポイント  (2子コメント)

                That's because they don't have control of it and it takes away from the sub they mod...

                [–]sprajInterbay 6 ポイント7 ポイント  (5子コメント)

                Why haven't any of the other moderators posted in this thread?

                [–]kaisengaardRainier Valley[M] 12 ポイント13 ポイント  (0子コメント)

                I'm honestly just not sure what to do about the frequent questions situation. I like the idea of tags, personally. In subs that utilize them it can make it really easy to just sort to what you want to see. People might come to /r/seattle for different reasons, so it's one way of catering one sub to many different types of users. It wouldn't help mobile users, necessarily, but I think that's okay.

                I like corralling topics into "official" threads (like a weekly questions thread, a weekly what's happening thread, etc.), but there are some drawbacks. You can only have one stickied post at a time, and figuring out what the right mix of stickied posts might be isn't easy.

                [–]CiscoCertifiedBothell 5 ポイント6 ポイント  (3子コメント)

                Its because /u/careless is the only mod here.

                [–]sprajInterbay 4 ポイント5 ポイント  (0子コメント)

                I wanted to make him say it :]

                [–]PeteyNice 6 ポイント7 ポイント  (1子コメント)

                Can the solution involve bringing back the old header?

                [–]AnzahlRiverton -5 ポイント-4 ポイント  (0子コメント)

                Was the old one more artistically appealing than the top of a yellow tulip and the Needle from below, set against a sunny but slightly overcast sky? I see this banner as a truly progressive piece that thumbs its nose at the constraints of convention. A transfomative work that scoffs at the elements and principals of design?

                [–]VoterApathyPartyRenton 1 ポイント2 ポイント  (3子コメント)

                there's a bot that helps new users - just leave it at that

                [–]ChutneyRigginsCrown Hill 4 ポイント5 ポイント  (0子コメント)

                I agree. I think the bot does an adequate job of pointing people in the right direction.

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