Customer Care is an important part of the Akamai experience. Our team provides unrivaled expertise and support to keep your online business running smoothly 24/7.
For urgent issues please call:
(877) 4-AKATEC (US and Canada only) or
(617) 444-4699
For non-urgent issues please e-mail ccare@akamai.com
Registered members of the Akamai Developer Network gain access to in-depth information regarding Akamai solutions and technology.
Akamai's Luna Control Center provides our customers with a fully automated customer support resource that is available 24 hours a day.
Find the answers to some of our end users' Frequently Asked Questions.
To receive a copy of our press kit, please contact a member of our press relations staff.
If after reviewing our FAQ, and working with your Internet and Software vendors, you would like Akamai to investigate the traffic you're seeing; click here to initiate an Akamai Investigation.
Akamai is dedicated to providing high-quality service to its stockholders.
Contact our Webmaster to get information or provide feedback about our Web site.