Connect Your Users
To Everyone on Your Team
Slack with Your Users
See and speak to your app’s users like never before
for freeLearn more
about it
for freeLearn more
about it
Diagnose, Discuss and Resolve
Interact with your customers without leaving your Slack app. You can message customers, diagnose their issue with metadata and keep your whole team in the loop, without missing a beat.
Make Everyone a Hero
Create a truly customer focused team by instantly connecting everyone on your team to your app's users. Gather feedback, provide help and build relationships like never before.
Get Started in Minutes
It takes less than 10 minutes to add SupportKit to your app. Get access to powerful features like Whispers and context-aware help.
Slack all the way
SupportKit allows your entire team to completely manage communication with your customers without leaving Slack.
When a user messages you from your app, SupportKit will alert a channel to the new message. Your team simply clicks on the alert to start speaking to your user.
See beyond the message
Clicking on the alert takes you to a channel specific to the user that messaged you. You can consult the metadata you’ve saved through SupportKit and invite other people on your Slack team to help you collaborate on solving the case.
Start connecting to your app’s users today
Sign up to SupportKit and Bring Your Customers into Slack
Sign upfor free