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Help center

Frequently asked questions

1. What's included in my membership?
You will have access to download and stream all scenes produced by the site from which you signed up, which are updated very regularly. All other scenes throughout our network are available on a pay-per-view basis, and you can also check out our cam section, able to enter for free and paying if you'd like to go private with any of the girls.
2. Are your movies in High Definition and in which format DO you provide your videos?
All movies since 2008 are available in HD. We deliver our movies in mp4, which plays in pretty much every player. We recommend VLC media player as one good free option. Older SD movies are getting remastered and presented in the highest possible quality, similarly for Hi-Res galleries. Our stream player supports both: Html5 AND Flash, so whatever your device (desktop, tablet, mobile, iOS, android), you can stream all movies.
3. What about my privacy and safety?
We do NOT sell email addresses! We never did and we never will! We also do NOT store any sensitive data such as credit card/bank details. All payment operations are done using high encrypted SSL connection.
4. What can I expect from your pornstar video chats and your live sex shows?
The solo webcams and live hardcore shows are not included in the memberships, but we have two types of setups for you to choose from. We will have scheduled shows daily, featuring Tainster girls in 2 hour shows, and we also have our other cam studio which runs 24/7, where you can find both our Tainster pornstars as well as lots of amatuer girls waiting for you. You can buy the scheduled shows per show and the non-scheduled shows are available to enter for free and then pay-per-minute when you go into private mode.
5. Can I cancel my membership?
Yes, at any time. Simply follow the direct links to our authorized billing partners or drop us an email with your cancellation request to the displayed billing support contact (email) and we will do it for you within 24 hours (Monday-Friday). Cancellation requests over the weekend are taken care of the following Monday. Or join our non-recurring yearly membership – no need to cancel!