Natural gas: Fuel, loose and fossil-free
Science and technology
LAST week, the Nobel prize in economics was awarded to Jean Tirole (see this week's Free exchange column) for his work examining the difficulties in regulating firms with substantial market power. Mr Tirole's research is as relevant as ever, thanks to growing concern over the weight tech titans are throwing around in their corners of the economy. Paul Krugman does not mince words in summing up a widespread view of one particular internet behemoth:
Amazon.com, the giant online retailer, has too much power, and it uses that power in ways that hurt America.
The context is an ongoing dispute between Amazon and Hachette, a major book publisher. Publishers unhappy with Amazon's pricing of e-books have sought to change the pricing model for such works, and retain for themselves the ability to set a minimum price. When Amazon was unable to strike an acceptable agreement on pricing with Hachette, it began playing hardball, refusing to keep extra inventory of some Hachette print books in stock and delaying their shipping times. That, in turn, has prompted charges that Amazon is abusing its market power and should be subject to anti-trust action.
But what sort of market power does Amazon have? Mr Krugman reckons Amazon is a monopsonist: a firm big enough within its market to set pricing terms to its suppliers. It is using that power, he says, to relentlessly squeeze publishers. One might ask who (apart from publishers) cares. If suppliers are squeezed and the savings are passed on to consumers that seems like a grand thing. Mr Krugman's response is that Amazon cannot be trusted not to use its influence for malign ends: like systematically disadvantaging books with a particular political bent.
Amazon's behaviour in this case is certainly nasty and possibly unethical. Joshua Gans says it may also prove bad for business, even if the regulators do not seize the opportunity to crack down on the firm. But the suggestion that Amazon is a hulking monopsonist looks overstated to me.
What, for instance, is the source of Amazon's market power? Many critics argue that it is a function of its near monopoly in book sales. And it is true that Amazon handles a sizable minority of print sales and well over half of e-book sales. On the other hand, it is incredibly easy to go around Amazon. One of the works Amazon is supposedly dooming, according to Mr Krugman, is a book called "Sons of Wichita". But if one googles "Sons of Wichita", then one of the first results is the book's page at the website of Barnes & Noble, a rival online bookseller. Barnes & Noble offers a competitive price and 24-hour delivery (same day delivery in Manhattan!).
For that matter, it's not clear why Amazon should be considered a monopsony at all. Setting up online stores is not rocket science, after all. Many firms in many businesses sell their products directly to consumers. Why don't publishers? There may be one Amazon but there are billions of readers.
The answer, according to Mr Krugman, is that Amazon is not really in the bookselling business at all; it's in the buzz business:
Book sales depend crucially on buzz and word of mouth (which is why authors are often sent on grueling book tours); you buy a book because you’ve heard about it, because other people are reading it, because it’s a topic of conversation, because it’s made the best-seller list. And what Amazon possesses is the power to kill the buzz. It’s definitely possible, with some extra effort, to buy a book you’ve heard about even if Amazon doesn’t carry it — but if Amazon doesn’t carry that book, you’re much less likely to hear about it in the first place.
And this, I think, is where the argument against Amazon really falls apart, for a few reasons. One is that Amazon isn't delisting the books from Hachette; the "Sons of Wichita" page is still there, complete with user ratings and reviews. Another is that, if one buys Mr Krugman's argument, Amazon is providing booksellers with an extraordinarily valuable service (or another extraordinarily valuable service in addition to market research and logistics management) and should be able to demand its premium from publishers.
But the biggest reason is that one simply cannot argue with any credibility that Amazon has control over the market for buzz. My book buying habits may not be representative of the public at large, but while I almost always buy my books through Amazon I cannot remember the last time I discovered one there. I learn about books from blogs, from Twitter, from reviews in newspapers and magazines, from conversations with friends, from Oprah: all sorts of places. Then I google them, click on the Amazon page, and buy them. If the book is out of stock at Amazon, then I hit the back button and go to the next link down.
If the concern is that Amazon's tactics will make it hard to find out about interesting books, then there is no concern. If publishers cannot figure out how to do what so many other retailers of so many other different types of good are doing, then they probably deserve to go; no firm is owed a profitable business. And if Amazon acts in ever nastier fashion, then more people will go to the next link down.
The digital economy does present some very tricky market power questions, and regulators will have their hands full in coming decades managing them. Probably best for them to stay out of this battle for now.
Our economics correspondents consider the fluctuations in the world economy and the policies intended to produce more booms than busts
Advertisement
Natural gas: Fuel, loose and fossil-free
Science and technology
Japan's new airliner: Money spinner or money burner?
Business and finance
Daily chart: The cruellest month
Graphic detail
Investing and markets: The bear case for EM
Buttonwood's notebook
Swedish submarine hunt: What lies beneath
Charlemagne
The Economist explains: Why the German economy is in a rut
The Economist explains
Apple Pay and Starbucks: Bribing the users
Business and finance
Advertisement
Have you listened to The Economist Radio on Facebook?
The Economist Radio is an on-demand social listening platform that allows you to listen, share and recommend The Economist audio content
Test your EQ
Take our weekly news quiz to stay on top of the headlines
In Other Words
Try our new audio app and website, providing reporting and analysis from our correspondents around the world every weekday
Want more from The Economist?
Visit The Economist e-store and you’ll find a range of carefully selected products for business and pleasure, Economist books and diaries, and much more
Advertisement
Readers' comments
The Economist welcomes your views. Please stay on topic and be respectful of other readers. Review our comments policy.
Sort:
There is a flip side to this. E-tailers generally cannot offer would-be buyers the kind of pre-purchase 'hands-on' feel that traditional stores can; hence people get a feel for a product at the local store, then if they like it, purchase from an e-tailer.
But then there's me... I can read all about a book at Amazon's excellent site - with all the readers' reviews, etc - then just borrow the book from my excellent local library and pay nothing to Amazon or anyone else.
Cheapskates.
Basically Amazon wants to get to where it can sell a bundle of e-books, video, music, home delivery services, and lock people in. To do that, it needs to be able to set the price and bundling terms.
Hachette doesn't want Amazon to do that, they want to set their own prices, lest once people are consuming everything on Amazon's platform and on Amazon's terms, Hachette gets disintermediated.
There is a number of companies that have shaped/changed industries and Amazon just happens to be another one...
Coke & Pepsi, Walmart, RyanAir, Apple, IBM just to mention a few examples...Would love to see Krugman's arguments against digital cameras killing Kodak...
"Mr Krugman's response is that Amazon cannot be trusted not to use its influence for malign ends."
Good thing that regulators and politicians can.
Oh wait.
CORPORATE & COOPERATIVE COMFORT
I would like to add that Amazon's amassing of market preponderance is nothing new, if it is perhaps the most egregious of examples.
The frenzy of market consolidation began long ago, when some thought it was a "natural progression" pushed along by technologies. It was very much more than that.
Market consolidation is simply companies chasing one another down the Learning Curve seeking larger market volumes in order to lower costs. For instance, the computer market once-upon-a-time was typified as "IBM and the 7 dwarfs" (in the 1970s). IBM now makes most of its profits selling high-margin software services. And the dwarfs are nowhere to be seen (GE, RCA, Honeywell, Univac, etc., etc.)
Market consolidation in other industries is common, and it occurred (at least stateside) because various administration Attorney Generales looked the other way. Meaning they did not hire staff to seek evidence of market consolidation and therefore ineffective/insufficient competition - and simply break-up the conglomerates.
America is off course the "land of the free". But when it means "freedom to plunder" the marketplace, very large questions begin to loom. Whyzat?
Because the lack of competition simply means two or three dominant product/service-suppliers who apply "sticky pricing", since there is no real competition on price. They then obtain very comfortable profit-margins. And who pays the price of such Corporate-Comfortableness?
The American consumer, of course ...
"It is using that power, he says, to relentlessly squeeze publishers. One might ask who (apart from publishers) cares."
Readers should care, since Amazon does not perform copy-editing functions, loss of publishers means loss of quality in copy editing. Ever since the advent of word processors and digital publishing, quality of copy-editing in newly published books that I buy from bookstores has been falling continuously. This is true both in English and Japanese books, so appears to be a universal phenomenon.
Amazon is actually in an ideal position to quantitatively verify or deny this, since it has access to a huge library of publications from differnt ages AND vast computing resouces in the form of the AWS, so running a check on typo and other edit error rate for published works in different ages (1960s, 1970s, 1980s, 1990s, 2000s) from same publisher or even same author should yield a definitive answer on whether or not my impressions are correct for both English and Japanese publications.
Publishers profits went up with lucrative ebook selling and Amazon wanted that extra slice (rather than allowing the publishers to get it). If Publishers had given that extra slice to authors at the start then this would never have happened.
I'm new to publishing, but that is the impression I have. My first thought on reading this article was that perhaps Amazon is doing to publishers what publishers have been doing to authors for years (so I'm supposed to be shocked?). As I say though, these are impressions. Still learning.
This article will be an excellent reading material for the economics 101 class.
1. What is the market power?
2. When the market power is used, what will happen to the equilibrium quantity, prices, and social welfare?
3. Why using market power is sometimes regulated? Explain using the words "natural monopoly" and "fixed cost." You may use the words "network externality" if you want.
4. The author says " It is using that power (..) to relentlessly squeeze publishers. One might ask who (apart from publishers) cares." Do you agree with his opinion that consumers will not be affected by the usage of the market power of Amazon.com to publishers? Explain.
As an Australian I became used to waiting months longer and paying 20-30% more for the books I wanted to read than North Americans and Europeans thanks to the same, friend of the reader, publishers that now moan about Amazon.
With Amazon I get the books that I want, when I want them at the same price as everyone else.
Excessive market power in Amazon? Bring it on I say.
And start applying it to Apple and Microsoft.
It's even more impressive given the size of the country, the size of the population and the population density. Without checking I would assume that living in the back of beyond loads on cost not matter what. Amazon can't build distribution centres to serve 10000 potential customers.
The argument of publishers (or any vested interest crying foul) are never anything other than self serving.
Two significant points RA leaves out are:
1. If you go to Sons of Wichita's page at Amazon, you can buy the Kindle version immediately. It's the same price as the much less popular Nook version on the BN site.
2. On the Sons of Wichita page, you see options: offers for new copies and offers for used (plus one "collectible", meaning unblemished, wrapped first edition). This means you can directly buy the book for as low as $17.29 from a number of sellers. And that means the only restriction is the sale of physical copies by Amazon itself.
I think PK got hung up on the ethics of picking this book to delay versus that one and extended that too far. But I think the real goal of his column is not to bring the law down on Amazon or to force it to bend but to garner publicity for Sons of Wichita. He's succeeded at that.
I'm trying to figure out just which particular political bent Amazon is supposed to be opposed to. Without any particular success. Certainly it seems to offer for sale books (and movies, etc.) of quite a wide variety of political slants.
As you note, Mr Krugman's particular example is quite readily available there. And if delivery times are a couple of days longer than instantaneous in some cases, how is that damaging to the political position of the author? Will people discount his arguments simply because they did not get to read them immediately? Certainly I haven't noticed any problem with the common experience of putting a hold on a book from my local public library. It sometimes takes most of a week for the book to arrive -- and longer is all the copies in the system are currently checked out. But does that mean that the library is exercising political censorship? Ha!
I wouldn't be surprised if Krugman is going after Amazon because he doesn't like Jeff Bezos, which is easy - he seems quite good at business, but as a decent human being he's pretty much a failure. He's a libertarian as well, which I always find amusing in people who are otherwise intelligent (it's just another unrealistic utopian dream like pure communism or fascism).
We know what rich libertarians mean. "Let ME do whatever I like, because I can afford it. I'm not the least bit interested about what you peons can and can't do. Your libertarians are, of course, criminals "
I'm a libertarian ,or as I like to put it, a pragmatist. Sorry I don't measure up to what you believe intelligent people should think.
And how is that different from what Coke does to its bottlers? Is Krugman now attsckig Coke and Pepsi too?
It is different because coke and its bottlers have a business relationship for distribution but do not fight have titles and rights just occasionally over margins in profit. Amazon and publishers have more issues to discuss with books. Such as titles, rights, volume, publishing and profits. Basically sodas and books are not comparable distributions.
It is different because coke and its bottlers have a business relationship for distribution but do not fight have titles and rights just occasionally over margins in profit. Amazon and publishers have more issues to discuss with books. Such as titles, rights, volume, publishing and profits. Basically sodas and books are not comparable distributions.
It is different because coke and its bottlers have a business relationship for distribution but do not fight have titles and rights just occasionally over margins in profit. Amazon and publishers have more issues to discuss with books. Such as titles, rights, volume, publishing and profits. Basically sodas and books are not comparable distributions.
It is different because coke and its bottlers have a business relationship for distribution but do not fight have titles and rights just occasionally over margins in profit. Amazon and publishers have more issues to discuss with books. Such as titles, rights, volume, publishing and profits. Basically sodas and books are not comparable distributions.
It is different because coke and its bottlers have a business relationship for distribution but do not fight have titles and rights just occasionally over margins in profit. Amazon and publishers have more issues to discuss with books. Such as titles, rights, volume, publishing and profits. Basically sodas and books are not comparable distributions.
It is different because coke and its bottlers have a business relationship for distribution but do not fight have titles and rights just occasionally over margins in profit. Amazon and publishers have more issues to discuss with books. Such as titles, rights, volume, publishing and profits. Basically sodas and books are not comparable distributions.
Maybe Amazon is a monopsonist, but I do know that it's saved me a bunch of time, and money, by allowing me to hit "click" in about twenty seconds, rather than driving to and from and browsing the local bookstore for hours, as I did back in the day.
Totally agree. In my case most of the buzz comes from The Economist. I hope nobody takes you guys to court because you have such a high influence over my book buying habits...
You make a very good point.
Two of the best books I have read recently were reviewed at TE.
Publishers look at authors as necessary evils. If you care about authors, encourage those who self-publish. The days of the gatekeeper are over.
And that may be the publishers' real gripe with Amazon. Now people who self-publish can reach just as many people as those who go thru an established publisher. All the publisher can provide is help with editing and marketing. Neither of which are unavailable from other sources.
True, but the self published books that I have bought are universally in need of editorial help. Lots of typos, poor formatting, and some grammatical errors that make even this physicist wince are the norm.
Unlike many, I don't see that eBooks should be almost free. I am glad to pay near what mass market paperbacks go for to have the editorial oversight. Something that self published works lack.
It's true that some self-published books could have used a little (or a lot!) of editorial help. But that doesn't have to be the case.
Exactly. All the help you need you can get from freelancers on the web. And it's not just anyone. An old girlfriend had to pass tests to prove that she was a professional editor before she was listed.
Regular publishers put out most of the work they do. They are schmoozers with authors over lunch and contractors.
Ploughing my way through a professional published tome at the moment, the same allegation about lack of editing is applicable.
"It's true that some self-published books could have used a little (or a lot!) of editorial help. But that doesn't have to be the case."
Well, unfortunately, author will ALWAYS need editors, because one person will always miss the same mistake. Two sets of eyes are a MINIMUM requirement for an error-free publication.
Amazon COULD employ its own group of editors, enhance their reach using AWS, and provide affordable and easy to access copy-editing service to aspiring authors.
I've recently been looking at self-publishing via Amazon's CreateSpace (CS), and what you say appears to be correct. Authors do have the option of getting pre-publishing editorial help at CS - for a fee, which does not appear to be exhorbitant.