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[–]iligal_odinGage -21 ポイント-20 ポイント  (9子コメント)

Our first 50 responses on the forums are always aimed to help because then we have a good source for people to find in the discussions, if people have issues similarly they can find it via there. I got real tired by people not searching for solutions and just submitting anything without looking to the forums that I got a fast and easy reply to it. A. Readme b. Search the forums if after that they still don't realize we solved there issue on another topic than sorry but I can't help you further

[–]kordusainMastermind 10 ポイント11 ポイント  (4子コメント)

There are ways to do it without being a douche though.

Either politely state how to disable it, copy paste it from your forums or something, or just direct people to your forums instead.

[–]Teliko- 16 ポイント17 ポイント  (0子コメント)

I hate to break it to you, but you're literally never going to avoid people who won't search for answers when you have a community the size of yours. I've done community projects before where I wrote tutorials for things and would have people asking me how to do x or y which was described in the paragraph after the one they stopped reading at. If your team gets so easily worked up by people needing help, you need a person on the team specifically for community support who isn't a negative nancy, because those people aren't going anywhere.

[–]dotPanicMastermind Enforcer 2 ポイント3 ポイント  (0子コメント)

Is it difficult to not say anything, at all? You've got enough users in your group that'll yell at people for you, or even help them out, unlike what you people seem to enjoy.

[–]Al_AlvarezCivilian 2 ポイント3 ポイント  (0子コメント)

Dude, haven't you seen, where we are? The internet, where people can or can't choose stupidity, and a lot still choose stupidity (Im not talking about anyone in particular, wait for the ending, i know some of you might got reasonabily mad) expect people to rant/troll over the most dumb things. Because they just got there, because they chose stupidity... whatever, it's about taking it with patience, i know not everyone can take it ALWAYS like that, everyone including you and me sometimes leave some steam off, but dude, that guy was just a begginner, he doesn't follow the forums, and no one reads the Readme.

I mean, c'mon it's like the Agreement of terms, or the porn pages that ask about your age. We never read or listen to them.

[–]SkippyJones42 3 ポイント4 ポイント  (0子コメント)

When you get a question asked a lot, put it in a sticky. If people keep asking, post a link to it and then say "please check the FAQ, use the search function, and look at the Readme before making a new thread about something that has already been answered multiple times"

It will get across the passive-aggressive "stop being lazy" tone, while not actually being rude.