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Flash Player Help / 

Find version

Adobe Community Help


Search across all products  ›
View all products  ›  View featured products  › 

Products Affected

  • Flash Player
 
By clicking Submit, you accept the Adobe Terms of Use.
 

Note: If you are a Flash developer, see Find Flash Player version type and capabilities (Flash developers only).

To the top

1. Check if Flash Player is installed on your computer

Can you see the movie below?

 

Yes, I can.  No, I can't. I see an error message.                                                                                   
Flash Player is installed on your computer and it's working properly.
However, to ensure that you have the latest Flash Player version installed on your computer, go to step 2.
You see a blank box.
It indicates that Flash Player is not installed on your computer. To install the latest Flash Player version, go to step 4.
 
To the top

2. Find the version of Flash Player installed on your computer

The Flash Player version installed on your computer and the operating system are displayed in the box shown below. Identify the version of Flash Player on your computer. Then go to step 3 to check if you have the latest available Flash Player version for your operating system.

To the top

3. Find the latest Flash Player version available for your operating system 

Platform Browser Flash Player Version
Windows 8 Internet Explorer 11.3.376.12
Windows 7 (32 bit and 64 bit), Vista, XP, 2008, 2003 Internet Explorer (and other browsers that support Internet Explorer ActiveX controls and plug-ins) 11.5.502.110
Firefox, Mozilla, Netscape, Opera (and other plugin-based browsers) 11.5.502.110
Chrome (Pepper-based Flash Player) 11.5.31.2
Mac OS X 10.6, 10.7, 10.8 (Snow Leopard, Lion, Mountain Lion) Firefox, Opera, Safari 11.5.502.110
Chrome (Pepper-based Flash Player) 11.5.31.2
Mac OS X 10.4, 10.5 (Tiger, Leopard)
10.3.183.43
Linux Mozilla, Firefox, SeaMonkey (Flash Player 11.2 is the last supported Flash Player version for Linux. Adobe will continue to provide security updates.) 11.2.202.251
Chrome (Pepper-based Flash Player) 11.5.31.2
Solaris Flash Player 11.2.202.223 is the last supported Flash Player version for Solaris. 11.2.202.223

If the version of Flash Player that you noted in step 2 is not the latest version, go to step 4 to install the latest Flash Player version.

If the latest version is installed on your computer but you are still seeing an error message, go to step 5 to troubleshoot the issues.

To the top

 4. Install Flash Player

Important: Flash Player installation requires a browser restart. Bookmark this page, so that you can visit this page whenever required.



Windows

  1. Download and install the latest Flash Player version.
    If you have download or install issues, see Installation problems | Flash Player | Windows.

  2. This step is applicable only if you are using Internet Explorer as your browser. See if Flash Player plug-in is enabled. If you are using Internet Explorer 9, disable ActiveX Filtering.

    If you have issues with Flash Player 11.3 on Mozilla Firefox, see Issues | Flash Player 11.3 | Mozilla Firefox.

  3. For any reason if your installation is not successful: 

    a. Uninstall the installation files using the Adobe Flash Player uninstaller.

    Note: Use only Adobe Flash Player uninstaller to uninstall Flash Player installation files.

    b. Reinstall the latest Flash Player version.
  4. Go to step 5 to check if you can access rich media content properly.

Mac OS

  1. Download and install the latest Flash Player version.
    If you have download or install issues, see Installation problems | Flash Player | Mac.

  2. For any reason if your installation is not successful: 

    a. Uninstall the installation files using the Adobe Flash Player uninstaller.

    Note: Use only Adobe Flash Player uninstaller to uninstall Flash Player installation files.

    b. Reinstall the latest Flash Player version.
  3. Go to step 5 to check if you can access rich media content properly.

If you have issues downloading Flash Player, see:

Windows: Downloading problems

Mac: Downloading problems

To the top

5. Troubleshoot Flash Player

To check if you can access rich media content properly across various sites, visit your favorite sites that support rich media content. (For example, check YouTube or Facebook.)
See if you are able to access the rich media content properly. If you have issues, see the following articles for more information.

Windows:

  • Flash Player doesn't work | Windows 7

Mac OS:

  • Flash Player doesn't work | Mac

 

To the top

Find Flash Player version type and capabilities (Flash developers only)

The following box displays the type of Flash Player version that is installed in your browser and its capabilities.

  

Get earlier Flash Player versions

For earlier Flash Player versions, see Archived Flash Player versions. 

Flash Player version in Flash Professional CS4 or CS5

When you use Adobe Flash CS4 Professional or Adobe Flash Professional CS5, you test your content using the product's Test Movie feature. Depending on the publish settings you set in Adobe Flash Professional CS, Test Movie can use a different Flash Player version than the version installed in your browser. The version of Flash Player that Test Movie uses has no impact on the version of Flash Player that your browser uses.

Keywords: version; installation; uninstallation; update; upgrade; tn_15507

This work is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 3.0 Unported License  Twitter™ and Facebook posts are not covered under the terms of Creative Commons.

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