Notes on Kinyei’s Barista Train Up

This rainy season in Battambang the Cafe team has stayed plenty busy skilling up with a number of barista workshops, thanks to the expertise and generosity of two standout trainers. We are all thrilled after visits from Jasper Coffee resident experts Stacy and Evan with our new know-how and honed machine skills, bringing our espresso quality up a few notches, and helping us set new goals for the future of the Cafe.

Kinyei had a fantastic time hosting Stacey Irving in June. She brought her extensive wisdom of all things espresso making, as well as her passion for crafts and crocheting. Stacey taught the Cafe team to be proficient in self-critiquing their barista skills, and made additions to our work-in-progress Kinyei Barista Training Manual.
She also delighted the crafty Cafe staff with a paper crafting session, thanks to materials donated from AWARE global, her craft-based NGO.

Evan Ong, celebrated espresso machine technician from Jasper bestowed heaps of knowledge on the newly appointed espresso machine technicians. The group learned everything from milk steaming tricks to the technical workings of the machine. We’re gearing up to offer our own machine technician services to other cafes in Battambang that run into snaffoos with their machines. Mel recounts,

Evan was really impressed with how the guys picked it all up and how well they worked together. He showed us a nifty trick to block two of the holes in our steam wand so now our milk is phenomenal!

Evan was awesome to have around to share his own stories of a start up business – a dive shop he helped to develop on an island in Fiji in order to provide job opportunities to young people that didn’t involve moving away.

One of the most impressive things about our Barista expert friends is their own investment in community projects. Stacey’s AWARE project, and Evan’s startup dive shop business are inspirations to us at Kinyei, and we’re psyched to connect with others that prioritize community based projects in their lives.

This August we had our fifth intake of aspiring baristas in the Cafe! Welcome to Vatha, Bopha, and Chhaiya. And it’s just in time for the Cambodian Restaurant association’s Barista competition in October. Stay tuned to see who takes the torch from Untac!

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Circus Oz tickets up for grabs

In a surprise act of random awesomeness supporter Mike Finch of Circus Oz just announced that he’s donating a double pass to the show to whoever donates the most to our campaign in the next 11 hours (at time of writing).

You can see his rules below (there aren’t any really) – just make sure you give us a name to go by on the donation page and you’re in the running. HUGE thanks to Mike, we couldn’t do this without supporters like that!

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June visitors and happenings at Kinyei

We’re mere hours (look right) from the end of our Start Some Good fundraiser and with the support of 128 backers, we’ve raised over $15,000! We’re blown away. Thank you everyone! And if you’d still like to donate or share with friends, family and interested folks, there is time yet…get those pledges in by 11 am Sat Melbourne time, 9 pm Fri US EST. Also, IF we can crack $20k by the end of the campaign Mel and Katie will perform a special number on the ukulele and post it online!

It’s truly been a packed month in Battambang; we’ve hosted three visitors with lots of wisdom to share, and one more to come. Kinyei has been buzzing with new know-how and tips on social media, and tools for cross cultural communications. The management team in training also soaked up a knowledge on good leadership skills, and got back to basics discussing “what is a manager?”


John Jablonka, a Darwin-based cross cultural communications guru, spent a week coaching Kinyei team,  and facilitating focus groups on culture, problem solving and planning. He was a real home run with the team and we’re looking forward to hosting him again in the not so distant future!

We were also lucky to have Sarah Moran on a trip from Melbourne to BTB running a series of social media workshops for the team. It’s safe to say her workshops were a hit and that there were more participants than computers!

Beijing-based Nick McIntosh joined in to assist with the tech workshops as well as document the good learnings happening all around.

And in just a few days we’ll be welcoming Jasper‘s own barista trainer Stacey Irving to boost our espresso making prowess. She’ll also be speaking on coffee appreciation to the larger Battambang community. The team is ready for this refresher, after all we haven’t had the expert barista’s eye in our shop since James visited last year. Here’s to another month packed full of learnings!

 

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Update! to an Unlikely story at Kinyei

Run with her son, daughter and grandchildren

Not even a week old and our story on how Phalla helped reunite a long lost Cambodian family around the world already requires a part 2!

Things have unfolded quickly since we reported that with Phalla’s leads, Run was able to discover her cousin in New Zealand.

Yesterday morning Run spoke with her sister in Phnom Penh for the first time in 30 years. She also talked with a cousin, and found out about family living in Australia, and a niece living in the US that she never knew about. We’re so floored for Run as she rediscovers her family.

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An Unlikely Story at Kinyei

Personal connections are made everyday at Kinyei and Soksabike; it’s part of what we do here. Every now and then, though, something extra amazing happens that helps us to remember how powerful channels of communication around the world really are.

A few months ago, a message came into the general Soksabike email inbox. It was not the usual request for a tour booking; this message came from the US and inquired after lost family thought to be living in Battambang. Written by Run and Larry from Tennessee, the message told the too familiar story of a family disrupted by the Khmer Rouge in the 1970s. Run is Cambodian born and raised, and had left Battambang during the conflict to stay in the Thai border camps before leaving for the US. Now, 30 years later, Run asked after her grandfather, mother and younger sister who were last known to be living in Tuol Ta Eik village in Battambang.

Run had been looking for ways to communicate with residents of Battambang to find information on her family for years. Finally facebook and similar social media channels provided a pathway in. Months had passed and Run hadn’t had much traction asking around to those claiming Battambang residence facebook. Run had come across the Soksabike website looking for another way to access people that would know Battambang.

Phalla, Soksabike’s main bookings officer, came across the message and took pause. “How should I reply?”, she thought. Phalla’s mother lived in Tuol Ta Eik village. Maybe she could start there and just ask around. It couldn’t hurt.

“Ok, I have relatives, maybe I can help”, she wrote back to Run and Larry. She’d give it a try, but wanting to temper their expectations, told them she really had no idea if she would actually be able to help. She asked Run for her family member’s Khmer names.

Thinking logically, Phalla started her investigation with the Tuol Ta Eik Commune Chief. She met the staff of the Commune Chief, and presented the facts. “I said, I have a person I know who stays in the US and who is looking for her relatives.” Phalla recounted.

With some luck it seemed to Phalla, the staff member recognized one name from the list Phalla brought; Run’s grandfather, Cham Roeun Yam, who had died some time ago. The staff confirmed that the family used to reside in Tuol Ta Eik, and that all members of the family had either passed away or moved, except for one known granddaughter whose whereabouts could not be confirmed.

Phalla waited to give the staff time to ask around in the community. Although there was hope that the names had been recognized, Phalla was a bit doubtful on what would turn up. When she returned to the Commune Chief’s office, Phalla received the news that the staff had a chance meeting with a police officer that knew Run’s grandfather and family. He suggested that Phalla go and meet with the police, but Phalla was reluctant. She’d prefer to avoid trips to the police station.

There had to be something else she could do herself, without going to the police. On a whim, Phalla decided to ask her mother’s neighbors in Tuol Ta Eik. She hadn’t thought of it before, but the neighbors were nearly 80 years old, and had lived in the village for decades, perhaps they would have known or heard of Run’s relatives. She asked, did they know Cham Roeun Yam? Phalla was delighted. Yes, they had known her grandfather, who, they informed Phalla, had been the pagoda chief and had passed away in 1975. And yes, they could suggest another close friend of the family that might be a good resource.

The lead the neighbors gave to Phalla was fruitful. A dear friend of Run’s cousin from primary school, the woman was now a pharmacist in Psa (market) Runlakoun not far from Tuol Ta Eik. Phalla finally had good news for Run; the next day she gave Run and Larry the phone number of Run’s cousin, now living in New Zealand. Soon after that, Run and her cousin spoke on the phone after 32 years of separation.

Run’s cousin also had news; Run’s mother and sister are thought to be alive and living in Phnom Penh. So the search goes on, but already with such a fortuitous connection, the future is looking bright.

Phalla is energized and visibly moved by the story, and by her own role in it all. “I’m really happy, first, I have never done anything like that, I felt a very happy feeling, I didn’t think I would find even someone that knows her relative, I just thought I could try” she says, her eyes lit up.

“What’s funny, I look around and go far before I look right in front of me, and think maybe I should look closely. It was an accident, really, I found the answer at my mom’s house”. And all this time, the neighbors Phalla saw everyday had the information that the strangers from thousands of miles away were looking for.

Phalla’s excitement is infectious. We couldn’t be more proud to have her on our team. Phalla and Run have since been in communication sharing about their lives and families. They recently discovered a shared passion. Run owns a small craft shop in the US; for those that know her, this is just about the best news a craft enthusiast like Phalla could get.

Please share this story! It’s a testament to what strong communication channels are capable of. At Kinyei want to continue to promote these strong channels through the projects and the people involved. Best of luck to Run as she will interview for her US citizenship on June 14!

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Working Across Cultures

After a bit of a hiatus the Open Workshop is back with an amazing opportunity: Working Across Cultures with veteran trainer John Jablonka, June 6th at 2pm. Our last cross-cultural workshop packed out so make sure you get in early!

What is it about?

This workshop is both for Khmer people and foreigners working in Battambang in the social enterprise and development sectors. It aims to bring people together to discuss the issues faced in working with people from diverse cultures eg. How can we best …

  • Form relationships?
  • Communicate?
  • Manage time?
  • Plan?
  • Get things done?
  • Create Change?
  • Sustain change?

The workshop is not about do’s and don’ts that oversimplify cultures. It will encourage dialogue using participatory approaches. It will enable you to explore ideas and myths about culture and generate some unique ideas relevant to your communities and people.

About the Presenter

John is a cross cultural trainer based in Australia who works with developing communities. He has been travelling to work in Cambodia since 2000 as well as many other countries in the Asia Pacific where he has explored principles for working well across cultures.

Who’s it for?

Workshop will be in English and Khmer (volunteer translators welcome). The workshop will work best with a mix of participants so please invite both your expat and Khmer colleagues.

How to register?

Workshop places are limited so please register your interest to ensure a place.

Please email workshop@kinyei.org with:

Your name:
Number of people participating:
Organisation (if applicable):
What do you want to achieve in this workshop:

When

Tuesday June 5, 2pm – 5pm. (update: previous date was incorrect, this is now the correct date)

Where

Kinyei Cafe
St 1.5 Battambang Town

 

 

As always, participation in Kinyei Open Workshops is free of charge. Look forward to seeing you there!

ធ្វើការជាមួយវប្បធម៍ចំរុះ

បន្ទាប់ពីបានសរាក់បន្តិច ពីការសិក្ខាសាលា ត្រឡប់មកនេះគឺជាឳកាសដ៏អស្ចារ្យ៖ គឺការធ្វើការ ចំរុះវប្បធម៍ជាមួយអ្នកបណ្តុះបណ្តាល ចន ចាបលូកា (John Jablonka) នៅថ្ងៃទី ៦ ខែ មិថុនា នៅវេលាម៉ោង ២រសៀល។ សិក្ខាសាលាអំពី ការចំរុះវប្បធម៍ និងមានអ្នកចូលរូមច្រើន ហើយ ចំនួនមានកំណត់ ប្រាដកថាអ្នកមកចូលរូមបានមុនពេលចាប់ផ្តើម។
តើគេនិយាយអំពីអ្វី?

សិក្ខាសាលានេះ អ្នកចូលរូមគឺមានទាំងខ្មែរនិងបរទេស ដែលពូកគេធ្វើការក្នុងខេត្តបាត់ដំបងនិង ជាភ្នាក់ងារជាអភិវឌ្ឃសង្គម។ យើងមានគោលបំណង ប្រមូលផ្តុំមនុស្សទាំងនោះមកធ្វើការ ពិភាក្សាទៅបញ្ហាដែលធ្វើការជាមួយមនុស្សដែលមានវប្បធម៍ខុសៗគ្នា។
ជាឧទាហរណ៍ដូចជា៖ តើយើងអាចធ្វើយ៉ាងណា….
ទំរង់នៃការទាក់ទង?
ការទំនាក់ទំនង?
ការគ្រប់គ្រង់ពេលវេលា?
គំរោងការ?
ធ្វើការផ្លាស់ប្តូរ?
គំាទ្រការផ្លាស់ប្តូរ?
សិក្ខាសាលានេះគឺមិនអំពី មិនមែនធ្វើអ្វីឲ្យខុសឆ្ងាយពីភាពសមញ្ញនៃវប្បធម៍។ យើងនិង លើកទឹកចិត្តចំពោះការចូលរួមធ្វើការសន្ទនា។ យើងនិងធ្វើឲ្យអ្នកអាច ស្វែងរកគំនិត និង ជំនឿដែលមិនគួជឿអំពីវប្បធម៍ និងធ្វើការបង្កើតនូវគំនិតដែលពាក់ពន្ធ័ទៅនិង សហគមន៍ និង មនុស្ស។
អំពី វាគ្មិន
លោក ចន គឺជាអ្នកបណ្តុំបណ្តាល់អំពីវប្បធម៍ចំរុះមួយនៅ អូស្រ្តលី ដែលគាត់ធ្វើការជាមួយការ អភិវឌ្ឃសហគមន៍។ គាត់បានធ្វើដំណើរមកប្រទេសកម្ពុជា ចាប់តាំងពីឆ្នាំ ២០០០ មកម្ល៉េះ ហើយ គាត់ក៏បានធ្វើដំណើរទៅប្រទេសផ្សេងៗទៀតជាច្រើន នៅអាស៊ីប៉ាស៊ីភិចនេះ ដែលគាត់បាន ស្វែងរកនូវគោលការណ៍ សំរាប់ការធ្វើការងារចំរុះវប្បធម៍នេះ។

តើសិក្ខាសិលានេះសំរាប់អ្នកណា?​
សិក្ខាសាលានេះចាប់ធ្វើរូមគ្នាជាមួយជនជាតិខ្មែរ និងបរទេស (អ្នកស្មាគ្រ័ចិត្តបកប្រែទាំងអស់ សូមស្វាគមន៍)។ សិក្ខាសាលានេះ និងដំណើរការទៅបានល្អប្រសើរលុះត្រាតែមានការចូលរូមចំរុះ ដូចច្នោះ សូមអញ្ជើញទាំងបរទេស និងបុគ្គលឹកខ្មែរ។

តើអ្នកចុះឈ្មោះដោយរបៀបណា?
ទីកន្លែងសំរាប់សិក្ខាសាលា គឺមានកំណត់ដូចច្នោះសូមប្រញាប់រួសរាន់ចុះឈ្មោះឡើង ដើម្បី ធានាបាននៅទីកន្លែងសំរាប់អ្នក។

សូមទំនាក់ទំនងមក អ៊ីម៉ែលរបស់ខ្ញី៖
អ៊ីម៉ែល៖ workshop@kinyei.org
ឈ្មោះ
ចំនួនអ្នកចូលរូម
អង្គការ (ប្រសិនបើអាច)
តើអ្នកចង់បានអ្វីពីសិក្ខាសាលានេះ?
នៅពេលណា?
ថ្ងៃទី ០៦/ មិថុនា/ ២០១២ ពីម៉ោង ២ល្ងាច ដល់ម៉ោង ៥​ល្ងាច។
នៅឯណា?
ធ្វើនៅ ខ្ញី នៅផ្លូវលេខ ១ កន្លះ ក្នុង ក្រុងបាត់ដំបង។

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Meet some Kinyei supporters

The response to our campaign for local self-sufficiency has already been overhwhelming both online and off. At time of writing we’ve raised $3005 with the help of 14 phenomenal backers, and received some really exciting offers of help with training which I’ll tell you more about when plans firm up.

All of our contributors are critical to the succcess of this initiative but this week we wanted to give a special shout-out to four of the first to jump on board (and agree to be profiled!). These guys along with other early-birds really started the ball rolling, so without further ado, here are some of our amazing supporters:

Larry & Run

We are honored to be a small part of this worthy project. We are Cham Run and Larry Madison in Tennessee, USA. We are retired from Walt Disney World in Orlando, Florida

Our support for this project is to show our gratitude to Phalla Yai for her help in locating family members out of touch for 30 years. Phalla is attending Battambang University and is involved in the Kinyei project. We hope to be able to provide more support in the near future and applaud the staff for what they have accomplished so far.

Good luck and best wishes.

 

Lily Henderson

What do you do? Filmmaker

Why support Kinyei? It’s such a creative and simple idea that it has to work. Creating a space where people can work or hang out over some quality espresso, home baked goods and local artwork is one good community builder but then adding the bike program, which enables people to really branch out into their community and to see it from a different vantage point, makes the Kinyei model brilliant.

 

Pat Allan

What do you do? Itinerant freelance web developer and event organiser

Why support Kinyei? Because I love what the Kinyei team are doing, you’re all wonderful people, and you’re making a clear and positive difference in the lives of your employees and future business owners.

 

Ariana & Mike

What do you do? At the moment we work to travel.

Why support Kinyei? We love the staff and their ideas and want to support them in making change within their community in Battambang. We hope Kinyei continues to grow and all those involved grow with it.

Love from Paris,
Ari and Mike

Thanks to all our backers so far for helping us kick off to a great start, you guys are making amazing things possible!

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Starting Some More Good


In case you’re new to this blog, Kinyei is a grassroots initiative to develop social entrepreneurship in Battambang, Cambodia, by collaborating with young Cambodians day to day on social enterprises. (Basically. We also find ourselves getting caught up in open culture events, peer-learning projects and youth entrepreneurship throughout Cambodia.) You can read more about what we do right here.

This week however we are starting a fundraising campaign to support arguably Kinyei’s most critical and exciting initiative yet. We will be training the team to manage their own projects, making them entirely locally sustained and run.

Kinyei has only raised funds once before, to the cafe’s set up costs. We’re proud of what’s been achieved by the team with this – a bare fraction of the funding of many large NGO programs here - and their own sweat and creativity.

This step is if anything more critical than the first, establishing the project’s vision of locally self-sustaining social enterprise for years to come. Please visit the campaign at Start Some Good or our support page and help us finalize all the great progress that has been made by Kinyei over the years!

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Kinyei by the numbers

It’s fun to see what our numbers can tell about our story, have a look:

Project: Cafe

4 – cafe staff moved into other Kinyei projects
20 – volunteers engaged for help or training
2 - trainings given by Kinyei baristas to outside baristas
18 – events hosted
18 – staff received training
30 – % revenue spent on staff
94 – % recommended on TripAdvisor (rating excellent or very good)
7 -  staff trained in financial, communications, technology office processes
15 - open workshops held
150 - open workshop participants
148 – facebook likes
4,100 – coffees served

 Project: Soksabike

2 – industry partnerships
6 – number of volunteers engaged
16 – number of staff trained
90 – facebook likes
419 – customers taken to the countryside
100 – % excellent or very good TripAdvisor rating

Project: Sammaki

6 – Local artist exhibitions
8 – workshops held on various creative processes
(block printing, photography, composting, portraiture, image transfer)
10 – events held in the space
(film festival, art walk venue, graphic novel presentation, noise art performance)
35 – volunteers engaged
800 – visitors to the space
$2,000 – commission of artwork sold to run Sammaki
$6,000  - value of artwork sold

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Kickstarter update sneak peak

Have a look at the latest Kickstarter update for our backers! We thought we’d share the good news from here on our site with everyone. Stay tuned for more images and updates on goings on in Battambang soon.  P.S. It’s really hot right now. Really.

 

Posted in Kinyei Cafe, Soksabike | Leave a comment