In yesterday’s Silkin Management Group blog we presented an example of a successful yearly game one of our clients used that ended up sending their entire office to Hawaii for a week. Was it worth it? Yes! It increased their income by about $200,000 that year. You can link to that article at this Silkin Management Group blog site: http://bit.ly/AzGa8L
Today we’ll offer up another example yearly game that can be gone over at a first of the year staff meeting. It is for a veterinary office, but can easily be adapted to any health care office.
If you would like more information about the various management tools used at Silkin Management Group that can expand your practice, contact us at 800-695-0257 or you can go to our website: www.silkinmanagementgroup.com
JONO LOBUE
Silkin Management Group Consultant
EXAMPLE AGENDA FOR FIRST OF THE YEAR STAFF MEETING
SETTING UP PRODUCTION GAMES
FOR A VET OFFICE
I. Employee of the quarter:
The following criteria will determine the employee of the quarter.
a. Employees will vote on their choice—winner receives 5 points
2nd place receives 3 points
3rd place receives 1 point
b. You will receive 2 points for each referral you have come in during
that quarter.
c. You will receive 1 point for each puppy or kitten program you sell during that quarter.
d. You will receive 3 points for any solution to a problem you come up with or 2 points for any suggestion you make and we decide to use.
e. You will receive 5 points for meeting your target stat each month. (If you exceed your target by 50 points or more, you will receive an extra 5 points.)
f. For each time you are late, 3 points will be deducted and for each day you miss that was not a scheduled vacation day (scheduled at least 2 weeks in advance), 3 points will be deducted.
The employee of the quarter will receive $250.00 cash and a plaque with their name on it to hang in their reception area for the next quarter.
II. Staff Referrals:
a. Each quarter a prize will be given to the employee with the most referrals for that quarter and a year end prize will be given to the staff member with the most referrals at the end of the year. The prizes are as follows:
Each Quarter Winner: dinner for two at the restaurant of your choice ($100.00 value), plus $100 cash.
Winner for the entire year: $500.00 cash
III. Bonus/Goal:
If the office increases production and collections by 20% for the entire year, all staff who have been here all year will receive a $200 bonus. Any staff who have been here less than one year will get a bonus pro-rated to their time here.
Any staff member who also meets their yearly production quota will also receive an additional $250 bonus if the office’s 20% increase goal is made and a $100 bonus if the goal is not made.
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