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Google Page Level Penalty for Comment Spam – Rankings and Traffic Drop

The morning after I arrived home from my post SMX Advanced holiday I got up early to check my site traffic. Not to mention the personal achievement of being up and working before 7am on a Monday (this is good for me…), I even managed to resist the temptation of logging into Analytics on my iPhone for an entire week while I was in Italy too. Surely the start of a very productive week. Sadly, I found a bit of a suprise. My blog traffic had dropped!

To ease myself back into blogging (and to provide some traffic dropping, Google page penalty based entertainment for SEOgadget readers) here’s the story on what happened:

Comparing the first half of June to the last half of May, overall traffic on the site had dropped by 4.52%.

week-on-week-traffic-comparison

This was pretty disappointing so I drilled down a little deeper by traffic source, showing a decrease in search engine traffic as the main culprit:

google-traffic

The great thing about Google analytics is how quickly and easily you can drill down to the specifics. Most of us use Google Analytics every day but it’s often only until something a bit unpleasant happens to your site that you really appreciate the beauty of this (free) software.

Drilling down to the keyword level I quickly found the culprit:

vbox-keywords

Those Virtualbox keywords are from the top of the tail generated by a guide to installing Virtualbox guest additions. “Virtualbox guest additions” is was  my 2nd most popular keyword generating 1500 visits in May 2009. So what was going on?

Comment spam, missed by Akismet. Don’t get me wrong, I think Akismet is amazing, but it can miss some types of comment spam. It’s probably my fault for not adding a verification or a CAPTCHA to my comments are but I don’t enjoy the experience on other blogs personally, so I choose to leave that off.

Here’s a sample of what was on the page: (The following image may offend some readers)

spam

Those links were going to some seemingly bonafide domains that happened to have some very hacked looking, spammy page URLs on them. As you can see, they were left on June 3rd, at 6.10am.

Nearly all of the traffic coming to the Virtualbox post dropped within 24hours and stayed that way until I cleared the comments on Monday 15th June at 7.00am (ish). Here’s the screenshots of the Google.co.uk results:

Before:

before penalty

After:

after

Thankfully, the page was reincluded within 24 hours of clearing out the comments. Here’s the timeline of events according to Google Analytics (and Snagit, of course.) – Click to enlarge:

traffic-small

So, the traffic has returned and SEOgadget is comment spam free once more. What did I learn from this? I thought it was interesting to see how quickly the page was dropped from the index and how quickly it ranked after the clean up. 24hours each way, no reinclusion request needed. That’s good to know. I discussed the issue with Adam from work and we concluded that it would be quite interesting to look at whether it was  the words used in the comments or the links used (nofollowed) or a combination of the two. That’s quite an easy test to do…

Just until the cached copy updates, you can see what Google saw just here.

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74 Comments on "Google Page Level Penalty for Comment Spam – Rankings and Traffic Drop"

  1. kevin pike says:

    … or just manually approve first time comment users. It’s a small pain, but keeps the regulars happy without adding a captcha.

  2. Painful reminder as to why some automatic processes just don’t do the same that human eyes can. Like Kevin said, maybe just do captcha for first-time users, surely a little hassle worth going through in order to participate.

  3. roshan says:

    can’t imagine a human would enjoy captchas, unless it is some funny captcha game or stuff like that. But a very insightful article nonetheless. Read about it from seomoz.

  4. I would also like to know why you linked to the reconsideration request tool.
    Are you trying to say that commenting on blogs may cause a site to be penalized?

    I hardly ever comment on blogs, unless (like now) I really feel compelled to.
    So if comment spam can indeed trigger a penalty, does that mean bluewidgets-com can comment spam blogs, while pretending to be greenwidgets-com and get them penalized?
    If so, can greenwidgets-com do anything to protect themselves from rogue competitors?

  5. Evan says:

    Saw the artible or on seowiz feed. It’s really difficult to engage users if they have to wait for their comment to be approved it feels regimist and non-genuine so in the way Captcha’s are better.

    Having said this Captcha’s take time and patience from the user. If I would have to choose I would use comment approving and explain clearly “due to risk of SPAM please enter the following….” and make sure the CAPTCHA is easy to read.. Who want’s to enter a captcha more than once?

    Thank you for the article!

  6. Read this article and then immediately went to my wordpress blog that I had not checked in a while and deleted a bunch of spam posts. Also downloaded latest version of Askimet.
    Thanks for the heads up

  7. ray says:

    Just read your post as well. Traffic to my site dropped like rock recently. Just so happens that a lot of comment spam was recently (past two weeks) posted. Just finished deleting most of it. Will be interesting to see if traffic picks back up quickly. Thanks for the post. =)

  8. Richard, interesting in the last couple of days I’ve come across 2 websites that have been injected with spam links to pills sites. One was on the homepage of a site, with 10′s and 10′s of links. The other was on a forum, that had obviously been hacked.

    Both sites & pages had been cached by Google weeks ago, though there was no obvious drop in rankings. The sites ranked where you’d expect them to rank.

  9. Madhu says:

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  10. HP Bryce says:

    This is exactly why I do manual approval. I do not get nearly the amount of traffic yet as you do. Have you switched to Askimet yet? I know it is popular but I still have to do manual.

  11. I am surprised you were penalized so swiftly. Good thing you figured it out just as quick. Captcha is a pet peeve of mine (at least the squiggly ones that make me admit my eyes aren’t what they used to be). Unfortunately looks necessary these days.

  12. I am both amazed at the speed you got dropped as well as the speed you got re-included. I had no idea that PageRank is so dynamic? I am still recovering from loss of ranking due to missing ‘alt-tags on my photography blog, got lost in image searhc quickly and not yet back up..

    anyway, I agree that captchas are afwful and totally useless unless you enjoy employing people in Bangladesh & India (though I am sure other countires are catching up).

  13. I read irst time this type o information.. That is very great post..

  14. Hany B says:

    Hey Richard,

    At the time, did you try turning off adult filtering from google to see if it showed up in the search results?

    It may have not actually been dropped from the index but just marked as “adult content” and filtered by google’s safesearch filter. The default setting is moderate which means no explicit images only. But if there was quite a large amount of explicit text, alarm bells might start ringing.

    Good piece of information there!

    Cheers,

    Hany

  15. Rocky says:

    I found this from a link on SEOMoz. I’m not surprised by the speed. It could have been coincidence or Google might be going there everyday because of PR. This is troubling news for link buyers as they now have to find sites that don’t sell these spammy links.

  16. Nice point. But, why google doesn’t give link value for link building based on comments and give a big attention to spam-comments?…

  17. Tobias says:

    Totally agree with mike – fist-time approval is a great way to keep active commenters happy and the spam-bots away…

  18. tauranga says:

    in my opinion, commmenting is only good for a website if its a community website or a help blog or some other blog that requires feedback that others need to see. otherwise comments are always spammy

  19. Woah… Never dawned on me that comment spam could effect your rankings – though it makes perfect sense. Thanks for sharing this… Def need to keep a closer eye on Akismet for some of my sites.

  20. Dimitris says:

    My website exprerienced a drop in unique visitors from 1200 per day to 200 per day in 10 days. My spam levers went up from 40 per day to 1500 per day… I deleted all the comments… and installed CAPTCHA. Lets see what happens..

  21. calvin says:

    I appreciate you taking the effort to prepare this article. Great line up. We will be linking to this on our site. Keep up the great writing.

  22. Thanks for this Great post. i think i have to check careful spam comment now so that Google will not be penalty to my site.

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