Re: XP Help&Support Center

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Hi Ramesh,

Not worth it.

>From Help and Support...
[[Click Index on the navigation bar at the top of the window, and then
either type a keyword or scroll through the keyword list. ]]

It looks to me like Index is just a list of keywords and maybe with links.

I opened merged.hhk with Notepad. It looks like a list of
%windir%\Help\*.chm files.

Help and Support works fine for me the way it is.

BTW, I synchronized my clock, then opened Help and Support...

Did you know? Updated: Monday, 17 October, 2005

Gotta love it. :-D

I am going to learn how to spell synchronize.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:%23PsZ$Lt0FHA.460@xxxxxxxxxxxxxxxxxxxx,
Ramesh, MS-MVP <ramesh@xxxxxxxxxxxx> hunted and pecked:
> Wes,
>
>>> Neither C:\WINNT or C:\\WINNT show up in my registry.
>
> The path might be referenced somewhere in one of the Help's HTML or .JS
> files? A complete rebuild of help might help, I think.
>
> --
> Ramesh, Microsoft MVP
> Windows XP Shell/User
>
> Windows XP Troubleshooting
> http://www.winhelponline.com
>
>
> "Wesley Vogel" <123WVogel955@xxxxxxxxxxx> wrote in message
> news:%23b94gjp0FHA.1252@xxxxxxxxxxxxxxxxxxxxxxx
>> Hi Ramesh,
>>
>> Here's what I have.
>>
>> Windows XP Professional SP1.
>>
>> I have changed tense here and there, but I am not going to fix my
>> grammar.
>>
>> I opened Help and Support Center.
>> I clicked on Index.
>> I heard two Windows XP Ding.wav sounds, one right after the other.
>> I got an error message...
>> ---------------------------
>> Help
>> ---------------------------
>> Cannot locate "C:\\WINNT\\PCHealth\\HelpCtr\\Indices\\merged.hhk".
>> ---------------------------
>> OK
>> ---------------------------
>>
>> I clicked on OK, that error message closed and then I saw another error
>> message...
>> ---------------------------
>> Help
>> ---------------------------
>> Cannot locate "C:\\WINNT\\PCHealth\\HelpCtr\\Indices\\merged.hhk".
>> ---------------------------
>> OK
>> ---------------------------
>>
>> I clicked OK on that message to close it.
>>
>> My merged.hhk is in
>> C:\WINDOWS\PCHealth\HelpCtr\Indices
>>
>> There has never been a C:\WINNT folder on this machine. Windows has
>> always
>> been in C:\WINDOWS.
>>
>> After closing the two error messages, the left hand pane has...
>> A white Index link in a blue band and below it, it is just a blank white
>> space with no red X mark.
>>
>> Right clicking the Index link brings up a context menu...
>>
>> -----------------
>> Back
>> Forward (Grayed out/unavailable)
>> -----------------
>> Select all
>> -----------------
>> Print
>> Refresh (Grayed out/unavailable)
>> -----------------
>> Add to Favorites (Grayed out/unavailable)
>> -----------------
>> Properties
>> -----------------
>>
>> Clicking the Index link flashes the info in the right hand pane.
>>
>> Clicking Back on the context menu makes Forward Not grayed out/available
>> after clicking the Index link. Otherwise clicking Back returned me to
>> the Help and Support Center home page.
>>
>> Clicking Forward on the context menu, when it is available, flashes the
>> info
>> in the right hand pane.
>>
>> Clicking Select All on the context menu selects everything in the left
>> hand
>> pane. Which is nothing, it just makes the empty white space turn blue.
>>
>> Clicking Properties on the context menu brings up a Properties sheet with
>> a
>> General tab.
>>
>> Properties
>> General
>> Index.htm
>> Protocol: Unknown Protocol
>> Type: HTM File
>> Address: hcp://system/blurbs/Index.htm
>> (URL)
>>
>> The right hand pane has this in it...
>> [[Index
>>
>> Whether you know exactly what you're looking for, or want to browse for
>> what
>> you need, the Index provides you with a fast, easy way to locate topics
>> and
>> resources. ]]
>>
>> C:\WINDOWS\PCHealth\HelpCtr\System\panels\subpanels\Index.htm
>> Size: 2,911 bytes
>> Created: Tuesday, 05 April, 2005, 5:41:44 PM
>> Modified: Tuesday, 05 April, 2005, 5:41:40 PM
>> Accessed: Today, 16 October, 2005, 1:48:30 PM
>>
>> Accessed: Today because I opened
>> C:\WINDOWS\PCHealth\HelpCtr\System\panels\subpanels\Index.htm
>>
>> It opened in Internet Explorer and it had the Index link in it.
>>
>> I clicked the Index link, another instance of IE opened with
>> hcp://system/blurbs/Index.htm in the Address Bar and Help and Support
>> Center
>> opened with this displayed...
>>
>> Red circle with a white X.
>> [[Cannot display the page
>> The page you are trying to view has an incorrect address and cannot be
>> displayed. Please try another page. ]]
>>
>> C:\WINDOWS\PCHealth\HelpCtr\System\panels\subpanels\Index.htm *IS* the
>> left
>> hand pane in Help and Support Center\Index.
>>
>> C:\WINDOWS\PCHealth\HelpCtr\System\blurbs\Index.htm
>> Size: 1,477 bytes
>> Created: Tuesday, 05 April, 2005, 5:41:44 PM
>> Modified: Tuesday, 05 April, 2005, 5:41:40 PM
>> Accessed: Today, 16 October, 2005, 1:48:30 PM
>>
>> Accessed: Today because I opened
>> C:\WINDOWS\PCHealth\HelpCtr\System\blurbs\Index.htm
>>
>> It opened in Internet Explorer and it had this in it...
>>
>> [[Index
>> Whether you know exactly what you're looking for, or want to browse for
>> what
>> you need, the Index provides you with a fast, easy way to locate topics
>> and
>> resources. ]]
>>
>> C:\WINDOWS\PCHealth\HelpCtr\System\blurbs\Index.htm *IS* the right hand
>> pane in Help and Support Center\Index.
>>
>> Neither C:\WINNT or C:\\WINNT show up in my registry.
>>
>> --
>> Hope this helps. Let us know.
>>
>> Wes
>> MS-MVP Windows Shell/User
>>
>> In news:eP2dBgn0FHA.3180@xxxxxxxxxxxxxxxxxxxx,
>> Ramesh, MS-MVP <ramesh@xxxxxxxxxxxx> hunted and pecked:
>>> Thanks for the details Wes.
>>>
>>>>> feature that I don't even use
>>>
>>> Same here :)
>>>
>>>>> I have some info on that, if you're interested.
>>>
>>> Regarding the Help index, yes, I'm interested.
>>>
>>> --
>>> Ramesh, Microsoft MVP
>>> Windows XP Shell/User
>>>
>>> Windows XP Troubleshooting
>>> http://www.winhelponline.com
>>>
>>>
>>> "Wesley Vogel" <123WVogel955@xxxxxxxxxxx> wrote in message
>>> news:uhaRudn0FHA.2132@xxxxxxxxxxxxxxxxxxxxxxx
>>>> Hi Ramesh,
>>>>
>>>> Here it is again.
>>>>
>>>> Here are some things for you to consider. I tried to pay careful
>>>> attention
>>>> to listing each thing that I did and the result.
>>>>
>>>> I have Windows XP Professional SP1.
>>>>
>>>> In my experiments, nothing looks 100% consistent. But synchronizing
>>>> the clock is definitely related. Synchronizing the clock before
>>>> opening H & S with NewsHeadlines_1033_Professional.xml missing and
>>>> then opening H & S
>>>> creates a new NewsHeadlines_1033_Professional.xml. But not every time.
>>>>
>>>> Seems like a lot of screwing around to get a feature that I don't even
>>>> use to update correctly.

.

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