Avira Support Forum

I have set Scanner>Report to "Complete", but the report generated is no different than "Default" report.

Hi,
Please check if the AVWIN.ini file is set to read-only? If yes, please *uncheck* the read-only attribute there and click OK and try again.

EDIT : In Windows XP, it can be located in \Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\CONFIG

In Vista and Windows 7, I think it might be located in the Avira Program directory.

Thanks for the quick reply. The AVWIN.ini file is not read-only.

Hi,
Please post here a Hijackthis log.

"kevin009"からの引用

Hi,
Please post here a Hijackthis log.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 2:51:57 PM, on 9/23/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Tall Emu\Online Armor\OAcat.exe
C:\Program Files\Tall Emu\Online Armor\oasrv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\PRISMSVR.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\MozyHome\mozybackup.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\WINDOWS\system32\PRISMSVC.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Avira\AntiVir Desktop\avmailc.exe
C:\Program Files\Avira\AntiVir Desktop\AVWEBGRD.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\Program Files\Tall Emu\Online Armor\oaui.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Syncplicity\Syncplicity.exe
C:\Program Files\Hewlett-Packard\Toolbox\jre\bin\javaw.exe
C:\Program Files\MozyHome\mozystat.exe
C:\Program Files\Tall Emu\Online Armor\OAhlp.exe
C:\Documents and Settings\Phyllis\Application Data\Dropbox\bin\Dropbox.exe
C:\Program Files\Intuit\QuickBooks 2006\qbw32.exe
C:\Program Files\Common Files\Intuit\QuickBooks\axlbridge.exe
C:\PROGRA~1\Intuit\QUICKB~1\QBDBMgr.exe
C:\Program Files\Mozilla Thunderbird\thunderbird.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\HiJackThis\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: LastPass Browser Helper Object - {95D9ECF5-2A4D-4550-BE49-70D42F71296E} - C:\Program Files\LastPass\LPBar.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: LastPass Toolbar - {9f6b5cc3-5c7b-4b5c-97af-19dec1e380e5} - C:\Program Files\LastPass\LPBar.dll
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [HPLJ Config] C:\Program Files\Hewlett-Packard\hp LaserJet 3015_3020_3030_3380\SetConfig.exe -c Direct -p DOT4_001 -pn "" -n 1 -l 1033 -sl 120000
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -startup
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [StatusClient 2.6] C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [TomcatStartup 2.5] C:\Program Files\Hewlett-Packard\Toolbox\hpbpsttp.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
O4 - HKLM\..\Run: [@OnlineArmor GUI] "C:\Program Files\Tall Emu\Online Armor\oaui.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Phyllis\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [Syncplicity] C:\Program Files\Syncplicity\Syncplicity.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Startup: Dropbox.lnk = C:\Documents and Settings\Phyllis\Application Data\Dropbox\bin\Dropbox.exe
O4 - Global Startup: MozyHome Status.lnk = C:\Program Files\MozyHome\mozystat.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: LastPass - file://C:\Program Files\LastPass\context.html?cmd=lastpass
O8 - Extra context menu item: LastPass Fill Forms - file://C:\Program Files\LastPass\context.html?cmd=fillforms
O9 - Extra button: LastPass - {43699cd0-e34f-11de-8a39-0800200c9a66} - C:\Program Files\LastPass\LPBar.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} - https://activatemydsl.verizon.net/sdcCommon/download/DSL/Verizon%20High%20Speed%20Internet%20Installer.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/betapit/PCPitStop.CAB
O16 - DPF: {156BF4B7-AE3A-4365-BD88-95A75AF8F09D} - http://www.hp.com/cpso-support-new/SDD/hpsddObjSigned.cab
O16 - DPF: {3BA3B159-7533-4F96-A2CE-EE5894BBD3D5} (Scanner.SysScanner) - http://i.dell.com/images/global/js/scanner/SYSSCANNER.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6087.cab
O16 - DPF: {60EFC337-15C2-4369-B2A0-3429B071D8B8} (Hewlett-Packard Printer Diagnostics) - http://h50203.www5.hp.com/HPISWeb/Customer/cabs/HPISWebManager.CAB
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1261064898562
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1258037481396
O16 - DPF: {A796D216-2DE1-4EA8-BABB-FE6E7C959098} (HPSDDX Class) - http://www.hp.com/cpso-support-new/SDD/hpsddObjSigned.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Avira AntiVir MailGuard (AntiVirMailService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avmailc.exe
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Avira AntiVir WebGuard (AntiVirWebService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\AVWEBGRD.EXE
O23 - Service: BrSplService (Brother XP spl Service) - Unknown owner - C:\WINDOWS\system32\brsvc01a.exe (file missing)
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: MozyHome Backup Service (mozybackup) - Mozy, Inc. - C:\Program Files\MozyHome\mozybackup.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Online Armor Helper Service (OAcat) - Unknown owner - C:\Program Files\Tall Emu\Online Armor\OAcat.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\hpzipm12.exe
O23 - Service: PRISMSVC - Conexant Systems, Inc. - C:\WINDOWS\system32\PRISMSVC.EXE
O23 - Service: Online Armor (SvcOnlineArmor) - Unknown owner - C:\Program Files\Tall Emu\Online Armor\oasrv.exe
O24 - Desktop Component 0: (no name) - http://spyglasshill.com/Webcam/netcam.jpg

--
End of file - 10926 bytes

Your log seems clean. Please open the avwin.ini file and copy and paste here it's contents and also tell us the date and time when it was last modified. Does changes to any other settings you make in the configuration get saved or not?

"kevin009"からの引用

Your log seems clean. Please open the avwin.ini file and copy and paste here it's contents and also tell us the date and time when it was last modified. Does changes to any other settings you make in the configuration get saved or not?

#########################################################
# $AV$CONFIGURATION$INI
#########################################################
# This file has been created automatically.
# DO NOT MODIFY!!
#########################################################

[CFGPROFILE]

[COMMON]
AcousticWarningMode=1
AcousticWarningWaveFile=c:\program files\avira\antivir desktop\default.wav
Password=
PrefixDiff=+APPL,+GAME,+JOKE,+PCK,+PFS,+SPR,
ProtectFileAndRegistry=1
ProtectProcesses=1
SecurityExtension=0x00000000
TempDirectory=C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\TEMP\
UseSystemTempPath=0

[SCANNER]
BeforeActionToQuarantine=0
BootsektorStart=1
MasterBootSectors=1
NoNetDrv=0
PrimaryActionForInfected=3
ScanActionMode=1
ScanAllFiles=1
ScanArchivSmartExtensions=1
ScanArchiveCutRecursionDepth=1
ScanArchiveExclude=1000,1001,1002,1003,1004,1005,2000,
ScanArchiveRecursionDepth=20
ScanArchiveScan=1
ScanDiffExtension=
ScanHeuristicFile=3
ScanHeuristicFileEnabled=1
ScanHeuristicMacroEnabled=1
ScanInteractiveMode=1
ScanPriority=0
ScanRegistry=1
ScanReportLevel=3
ScanRootkits=1
ScanSkipOfflineFiles=1
ScanSkipReparsePoint=0
SecondaryActionForInfected=5
ShowWarningMessages=0
StopAllowed=1
UsePerformanceScan=1

[SKIPFILES]

[GUARD]
ArcMaxFilecount=10
ArcMaxRatio=150
ArcMaxRecursion=1
ArcMaxSize=1000
ArcScan=0
BeforeActionToQuarantine=0
MacroVirusHeuristic=1
MaximumLogFileSize=0
OnAccessBackupLog=0
OnAccessBlockAutorun=1
OnAccessBlockAutorunNoCDRoms=1
OnAccessCacheNetworkAccess=1
OnAccessDeviceMode=3
OnAccessExcludeProcessNames=
OnAccessExtensionList=
OnAccessFileExclusionCount=0
OnAccessScanAllFiles=1
OnAccessScanLocalDrives=1
OnAccessScanNetworkDrives=0
OnAccessWriteConfigToLog=1
PrimaryActionForInfected=7
ReportingLevel=3
ScanActionMode=1
SecondaryActionForInfected=7
ShowWarningMessages=0
UseEventlog=1
UseWhitelistServer=0
Win32Heuristic=1
Win32HeuristicMode=2

[POP3CONFIG]
ActionMode=1
Activated=0
DelAttMessage=AntiVir MailGuard detected a virus or unwanted program in this attachment. The attachment was deleted!
DelMailMessage=AntiVir MailGuard detected a virus or unwanted program in this email. The text of the email and all attachments were deleted!
DesinfFlags=1
ImapPortCount=1
ImapPortNr1=143
IsDialog=1
MacroVirusHeuristic=1
NumberOfDaysToCacheFile=2
NumberOfFilesInCache=30
Pop3PortCount=1
Pop3PortNr1=110
ScanFlags=19
SmtpPortCount=1
SmtpPortNr1=25
Win32Heuristic=1
Win32HeuristicMode=2

[SENDMSG]

[UPDATE]
CloseConnection=1
DUNConnection=*DUN*WIN*CONNECT*
DUNPhonebook=
DialUpLogin=
DialUpPassword=
DownloadLocation=1
ProductUpdateMode=1
ProductUpdateNotifyAfterDays=7
Rebootmode=2
Rebootquestion_period=120
Reboottimer=300

[VDFCHECK]
MaximumVDFAge=7
ShowVDFCheckMessage=1

[EVENTLOG]
LimitEventLogDatabase=1
MaxAgeOfEventLogEntries=30
MaxCountOfEventLogEntries=1000

[REPORTS]
LimitMode=1
MaxAgeOfReports=30
MaxCountOfReports=50

[WEBGUARD]
Action=0
ActionMode=0
ActionShowWarningMessages=0
BlockWebCatList=
BlockWebCategorizer=1
ExclDiffListMime=
MacroVirusHeuristic=1
ReportBackupFile=0
ReportLevel=1
ReportMaxSize=0
ReportWriteConfig=1
ShowProgressBar=0
UseWhitelistServer=0
WebguardDriveBy=1
WebguardDriveByMode=1
WebguardEnabled=1
Win32Heuristic=1
Win32HeuristicMode=2

[BACKUP]

[WMI]
Enabled=1

[HIPS]
Enabled=1
SendData=1
[SLIDEUP]
MSGSettingsTmp=1


I am not sure what you mean by changes in the configuration being saved. Scanner>Report is set for "Complete", but the actual report generated after scan is same as report generated when set for "Default". I am wondering about other settings. I have set Scanner>Scan Scanner priority to "low", but I have tried several types of scans and they all drag the resources, making use of other programs difficult. Has made me question if scanner priority is actually low during scan.

I just recently purchased Avira AV, but after trial testing for one month on three computers. Though not quantified, scans seem to impact resources now more than when I was trialing. I also tested two other AVs and chose Avira because it seemed to be lightest scan load of the three. It is possible, however, that some other settings are different now than when I trialed. Some flaw in my installation?

"kevin009"からの引用

Please open the avwin.ini file and also tell us the date and time when it was last modified.

Last modified: Tuesday, September 21, 2010, 3:28:52 PM

Hi,

からの引用

I have set Scanner>Report to "Complete", but the report generated is no different than "Default" report.

The complete system scan profile has predefined settings which can't be changed for security reasons.

If you want to see the report on complete then you need to perform a manual scan from Local protection > Scanner.

"Alexandru Frigioiu"からの引用

Hi,

からの引用

I have set Scanner>Report to "Complete", but the report generated is no different than "Default" report.

The complete system scan profile has predefined settings which can't be changed for security reasons.

If you want to see the report on complete then you need to perform a manual scan from Local protection > Scanner.

I appreciate the quick responses and attention that I have been receiving. Maybe I do not understand the reporting. I just ran Local Protection>Scanner Manual Selection Local Disc (C) with Config Scanner>Report set for Complete. The report generated was no different than reports generated when set for Default.

By the way - it may be a good idea to update your forum profile to avoid us having to guess about your operating system - at the top of this page click on "My profile" and fill in at least the information about your OS, and its possible ServicePacks if XP and Vista.
Thank you.

"AlfaMS"からの引用

By the way - it may be a good idea to update your forum profile to avoid us having to guess about your operating system.

Done. XP SP3

Thank you very much.

This thread has been tagged Solved, but the problem has not been solved.

I have installed Avira AV Premium on three computers with XP SP3. Configuration for Scanner, including Scanner>Reports, is identical on the three computers.

I began this thread because I could not generate a Complete report when scanning computer 1 (Dell). I tried several different scan profiles including Manual Selection. Though Scanner>Reports was set to Complete, the reports were no different than when set to Default.

Today, I scanned computer 2 (Thinkpad) using the profile Scan for Rootkits and active malware with the C drive checked. Scanner>Reports was set to Complete. This scan generated a Complete report.

I would appreciate a solution to this problem. The ability to generate a Complete report is not in itself important to me. My major concern is that if one Config setting is being ignored, maybe others are. And I have no way of knowing.

Hi,
I've tried to reproduce this problem but I can't, in the scan log the logging is set to High.

In Avira's configuration, Scanner, Scan, Report, after you select the Complete option please make sure that you click on Apply.

"Alexandru Frigioiu"からの引用

Hi,
I've tried to reproduce this problem but I can't, in the scan log the logging is set to High.

In Avira's configuration, Scanner, Scan, Report, after you select the Complete option please make sure that you click on Apply.

I have tried recommendations, but no change. Tried complete uninstall/reinstall - no change. Regardless of setting Scanner>Reports to Complete, scan log indicates logging set to Low.

Please open the Avira control center > Help > About Avira AntiVir > Version information :

Copy and paste the whole thing here for us to check.

"kevin009"からの引用

Please open the Avira control center > Help > About Avira AntiVir > Version information :

Copy and paste the whole thing here for us to check.

Product version 10.0.0.603 4/19/2010
Search engine 8.02.04.66 9/23/2010
Virus definition file 7.10.12.80 9/29/2010
Control Center 10.00.12.28 9/27/2010
Config Center 10.00.13.15 9/27/2010
Luke Filewalker 10.00.03.00 9/27/2010
AntiVir Guard 10.00.01.44 9/27/2010
Filter 10.00.02.02 9/27/2010
AntiVir MailGuard 10.00.01.27 9/27/2010
AntiVir WebGuard 10.00.17.00 9/27/2010
Scheduler 10.00.00.17 9/27/2010
Updater 10.00.00.29 9/27/2010
AntiVir ProActiv 10.00.10.02 9/27/2010

I see that you are using the latest version of Avira Premium.

Does it help if you uninstall AntiVir, run the Avira registry cleaner from here , clean out all remains of AntiVir, restart the computer and reinstall AntiVir?

Please make sure that the scanner logging is set to "complete" then go to any of your drives, select two or three files, right click and select Scan selected files with AntiVir . Then post here the scan log.

"kevin009"からの引用

I see that you are using the latest version of Avira Premium.

Does it help if you uninstall AntiVir, run the Avira registry cleaner from here , clean out all remains of AntiVir, restart the computer and reinstall AntiVir?

Please make sure that the scanner logging is set to "complete" then go to any of your drives, select two or three files, right click and select Scan selected files with AntiVir . Then post here the scan log.

I tried this, but no difference.

HOWEVER, time for a major apology, and thank you, to you and Alexandru, both of you who followed through on this, listened to my complaints, and continued to try solutions. After reinstalling and scanning, I rechecked all my configuration settings and discovered that "Optimized scan", which I have been using, only logs at the default level and does not provide a "Complete" report. When Optimized scan unchecked, Complete report was generated.