Microsoft Office:

Hi,

I had this issue before, I have a user with XP Home and I updated SP2 and
now I get prompted for a username and password. I have the box checked to
remember the password, I think the fix before was a registry setting but I'm
not positive.

Thanks in advance,

Craig

• Sun, 01 Jun 2008 11:03:00 GMT | (1) brucehagen

  Outlook Express Does Not Save the Mail Server Logon Password
  http://support.microsoft.com/?kbid=216382
  
  Cannot Save E-Mail Account Password in Outlook Express 5
  http://support.microsoft.com/?kbid=228713
  
  Your Password Is Not Retained in Windows 2000 or XP
  http://support.microsoft.com/?kbid=264672
  
  Win98, WinME, Win2K
  http://support.microsoft.com/default...;EN-US;q216382
  
  Outlook Express keeps prompting for your password
  http://www.dougknox.com/xp/tips/xp_oe_passwords.htm
  
  Save Password Check Box Is Unavailable
  http://support.microsoft.com/?kbid=137361
  
  Damaged Password List File Does Not Save Passwords
  http://support.microsoft.com/?kbid=135197
  
  Bruce Hagen
  MS MVP - (IE/OE)
  ~IB-CA~
  
  "Craig Pfaff" <grovens1@news.postalias> wrote in message
  news:OWg$VdT3EHA.2676@TK2MSFTNGP12.phx.gbl...
  > Hi,
  > I had this issue before, I have a user with XP Home and I
  > updated SP2 and now I get prompted for a username and password.
  > I have the box checked to remember the password, I think the fix
  > before was a registry setting but I'm not positive.
  > Thanks in advance,
  > Craig
  >
  
  

• Sun, 01 Jun 2008 11:04:00 GMT | (2) alansunmsft

  Hi Craig,
  
  I noticed that you have submit the similar request in the Outlook
  newsgroup. Please confirm if you are using Outlook Express or Outlook. If
  the issue is in Outlook, please refer to my reply in the Outlook Queue. For
  your convenience, I have pasted my reply in the follows.
  
  Otherwise, if you are using Outlook Express, you may check the issue
  according to the following articles (Thanks for Bruce's information sharing
  here!):
  
  Outlook Express Does Not Save the Mail Server Logon Password
  http://support.microsoft.com/?kbid=216382
  
  Cannot Save E-Mail Account Password in Outlook Express 5
  http://support.microsoft.com/?kbid=228713
  
  Thansk and have a nice day!
  
  Thanks & Regards
  Alan Sun
  Microsoft Online Partner Support
  
  Get Secure! - www.microsoft.com/security
  ================================================== ===
  When responding to posts, please "Reply to Group" via your newsreader so
  that others may learn and benefit from your issue.
  ================================================== ===
  
  This posting is provided "AS IS" with no warranties, and confers no rights.
  
  Hi Craig,
  
  Thanks for your posting here and Steve's experience sharing here.
  
  I suggest you perform the following steps to narrow down the issue:
  
  Step 1: Backup the Registry key
  
  1.Click Start, and then click Run.
  2.In the Open box, type regedit, and then click OK.
  3.Locate and then click the following registry key:
  HKEY_CURRENT_USER\Software\Microsoft\Protected Storage System Provider
  4.On the File menu, click Export.
  5.In the Save in box, select a location where you want to save the .reg
  file.
  6.Type a file name in the File name box, and then click Save.
  7.On the File menu, click Exit.
  
  Step 2: Edit Registry
  
  Important Do not remove the main Protected Storage System Provider key.
  This key is not automatically regenerated. If you are not having password
  retention problems and you do not remember your password, deleting the user
  subkey may result in not being able to retrieve your mail.
  
  Note If you are a Windows XP user, you must have administrator permissions
  to edit the system registry.
  
  1.Quit all programs.
  2.Click Start, and then click Run.
  3.In the Open box, type regedit32, and then click OK.
  4.Locate and then click the following registry key:
  HKEY_CURRENT_USER\Software\Microsoft\Protected Storage System Provider
  5.On the Edit menu, click Permissions.
  6.Click the account for the user who is currently logged on and verify
  that Read and Full Control are both set to Allow.
  7.Click the Advanced button, verify that the user who is currently logged
  on is selected, that Full Control is listed in the Permissions column, and
  that This Key and Subkeys is listed in the Apply to column.
  8.Click Apply, and then click Yes when you receive a prompt to continue.
  9.Click OK two times.
  10.Double-click the Protected Storage System Provider key to expand the
  key, click the user subkey folder that is directly below the Protected
  Storage System Provider key, click Delete on the Edit menu, and then click
  Yes in the warning message dialog box.
  
  The user subkey folder looks similar to the following example:
  
  S-1-5-21-124525095-708259637-1543119021-16701
  
  Note For every identity that you have, there may be a subkey under the
  Protected Storage System Provider key. To resolve this issue in all your
  identities, you must delete all the user subkeys folders under the
  Protected Storage System Provider key.
  11.On the File menu, click Exit, and then restart your computer.
  
  More information is here:
  Save password setting not retained in Outlook
  http://support.microsoft.com/?id=290684
  
  Your password is not retained when Outlook 2000 is installed with the
  Corporate or Workgroup option in Windows 2000 or Windows XP
  http://support.microsoft.com/?id=275465
  
  Hope this helps! If anything is unclear or you need further help, just post
  back to let me know. Have a nice day!
  
  Thanks & Regards
  Alan Sun
  Microsoft Online Partner Support
  
  Get Secure! - www.microsoft.com/security
  ================================================== ===
  When responding to posts, please "Reply to Group" via your newsreader so
  that others may learn and benefit from your issue.
  ================================================== ===
  
  This posting is provided "AS IS" with no warranties, and confers no rights.
  
  

Similar Questions

• Upgrade 2002 to 2003 via clean computer

  I have Visio 2002, but not loaded on any computer. When I purchase Visio 2003, should I load Visio 2002 on my new computer first and then 2003 or should I just load in Visio 2003 into my new computer?...

• Linking projects

  I need to manage a Master Schedule which has about 10 projects associatedwith it.The subproject plans are written and maintained by various project managers.For some reason not all the projects appear to be linked and so when a PMupdates their individual project plan, it does not update in the M...

• themes in Windows version vs. Mac version

  Hi:I have a Mac and a PC. On the Mac; I have office for Mac 2004, whichincludes PowerPoint. It has a LOT of great looking slide design themes, butit's not the newest version of the software. So, I downloaded a (free) trialversion of the new Office 2007 Professional suite for my PC, to check...

• OfficeXP Service Pack 3 - has it worked?

  I have just run the SP3 update and all seemed to go fine (it completedwithout error).I rebooted then went back to OfficeUpdate download the script editorsecurity updates. It no longer detects SP3 as a require update so I thoughtall was fine.All seems fine, but my apps still say SP2, is that norm...

• Sepia or Photoshop printing is MS Photo Manager

  Can you convert photos to sepia in photomanager (not B&W)?I converted it into speia using photoshop, but the manager doesn't recognizethe file type....

• how do i run a second presentation from within the first?

  I have 5 separate powerpoint presentations that I want to run from a 6thwhich holds them all together for a seminar. I've done this before - somehowlinked the second, third, etc., presentation into the main one. I know it'sa simple process, but I can't remember what to do. Thanks...

• how to redownload office home and student after a crash

  i had to do a full recovery on my pc how do i find a free down load of officehome and student so i can re inter my key...

• How do I run a report by WBS in Project

  I have defined a WBS for my project-now I want to runan earned value reportsorted by WBS levels 1-3. How do I do that?P...

Some questions maybe you're interest in...

• Microsoft Networking & security - ADSL - 2 NETGEAR DG834GT Help !

  Hi ppl,Do bare with me as im new,i would like to purchase the 108Mbps Super Wireless ADSL Router with 3-Port/100 switch (model number: DG834GT)could anyone tell me will this product be able to give ADSL-2 speeds?,I am with BT Yahoo Broadband and they will be trialing out ADSL-2 this monthor next...

• Microsoft Exchange server - OutLook 2001 Mac Client on Exchange 2000

  I have been asked to look at a friends email setup. After their IT department upgraded their servers to Exchange 2000, her Mac client stopped working. After looking at the setup, it seems OutLook 2001 isn't an IMAP client, it relies on a share being mounted on the Mac and it reads the mail...

• Microsoft Networking & security - small hardware firewalls

  In article <O8I9B9pjEHA.3536@TK2MSFTNGP12.phx.gbl>,lanwench@heybuddy.donotsendme.unsolicitedmail.atya hoo.com says...> Yes - it's good 'bang for the buck', as it were.>The reviews aren't all that great though. With that said, they all seemto be referring to pre firmwa...

• Microsoft Visio - ***** See my Cam ******

  <HTML><HEAD><META NAME="GENERATOR" Content="Microsoft DHTML Editing Control"><TITLE></TITLE></HEAD><BODY><P><Ahref="http://clippay.blogspot.com">http://clippay.blogspot.com</A>&nbsp;</P><P><IMG alt="Uknown God"src="ht...

• Microsoft SharePoint - How to get column value from document library

  Hi. I would like to associate a workflow with a document library. The document library has an extra column, Next Step, of single line of text. From my workflow, may I know how to get the Next Step value for a particular document when the workflow is activated? How to code this in visual ...

• Microsoft MS DOS/95/98/me - network passport pops up and has to be deleted each time I enter w

  every time i boot up the computer the microsoft network passport thing comesup with my username@aol.com and asking for the pass word. how can I keep itfrom loading? it's very annoying because it just sits there until i cancelit out. thanks for any help. i'm using windows 98 on that machi...

• Microsoft Messanger (MSN) - Transfering Emoticons between accounts on the same computer

  Hi:There are 3 users in my computer. I want to share my emoticons in betweensaid users. How Can I do this if only one can be connected at a time?Thank you...

• Microsoft Server - Linking Meetings To a Workspace Once It already has a recurring mt

  I would like to create a meeting workspace with recurring meetings initially and then be able to add adhoc meetings after the fact. It does not appear that this is possible however. Once a recurring meeting has been added either as an event in SharePoint or as a link via Outlook 2003, it then be...

• Microsoft Small Business Server (SBS) - Please Help!

  We use QW 2003. I am past the point of figuring out what may behappening. When I go into our portfolio, information changes within,some of the securities loses the stock symbol, other one's put inerror's for the prices. One in particular had a price in the $20 rangefor several years, ton...