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My Password For My Pop Account Is Not Retained By OutlookSame message as before: Is anybody able to get rid of the annoying feature ofhaving to continue to sign in to download mail from the POP account? I am running Windows XP professional on Dell Inspirion 1150 note book, Outlook 2003. It is driving me round the bend!! Gaspearl |
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< 4 Answers > |
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Answer Number 1 >> Re: My Password For My Pop Account Is Not Retained By OutlookHave you tried the steps to reset the protected storage provider? http://support.microsoft.com/default.aspx?scid=kb;EN-US;264672 /neo ps - article mentions outlook express, but the registry steps are spot on. pss - if you have gone this route, does the same behavior happen if you create a new user id on windows xp and setup outlook with a new profile. (no importing/exporting settings using the file transfer wizard.) "Gaspearl" <Gaspearldiscussions.microsoft.com> wrote in message news:64E16D76-E437-4BDF-BFFF-89044148A1D4microsoft.com... Same message as before: Is anybody able to get rid of the annoying feature of having to continue to sign in to download mail from the POP account? I am running Windows XP professional on Dell Inspirion 1150 note book, Outlook 2003. It is driving me round the bend!! Gaspearl |
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Answer Number 2 >> Re: My Password For My Pop Account Is Not Retained By OutlookYou people answer every question that never helps \ I WANT IT TO POP UP!!!!!!!!!! "neo [mvp outlook]" wrote: Have you tried the steps to reset the protected storage provider? http://support.microsoft.com/default.aspx?scid=kb;EN-US;264672 /neo ps - article mentions outlook express, but the registry steps are spot on. pss - if you have gone this route, does the same behavior happen if you create a new user id on windows xp and setup outlook with a new profile. (no importing/exporting settings using the file transfer wizard.) "Gaspearl" <Gaspearldiscussions.microsoft.com> wrote in message news:64E16D76-E437-4BDF-BFFF-89044148A1D4microsoft.com... > Same message as before: Is anybody able to get rid of the annoying feature > of > having to continue to sign in to download mail from the POP account? > I am running Windows XP professional on Dell Inspirion 1150 note book, > Outlook 2003. > It is driving me round the bend!! > Gaspearl |
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Answer Number 3 >> Re: My Password For My Pop Account Is Not Retained By OutlookPlease take a Cold Shower! And Yes! Please dump MS - we will all have a little less heartburn - you can have an Attack of the Vapours on SOMEONE ELSE'S NEWSGROUP!!!! -- Regards, Pat Garard Melbourne, Australia _______________________ "aBOUT TO DUMP ms" <aBOUT TO DUMP msdiscussions.microsoft.com> wrote in message news:AF6AF4E5-3C8D-4A94-A51E-385F22183167microsoft.com... You people answer every question that never helps \ I WANT IT TO POP UP!!!!!!!!!! "neo [mvp outlook]" wrote: Have you tried the steps to reset the protected storage provider? http://support.microsoft.com/default.aspx?scid=kb;EN-US;264672 /neo ps - article mentions outlook express, but the registry steps are spot on. pss - if you have gone this route, does the same behavior happen if you create a new user id on windows xp and setup outlook with a new profile. (no importing/exporting settings using the file transfer wizard.) "Gaspearl" <Gaspearldiscussions.microsoft.com> wrote in message news:64E16D76-E437-4BDF-BFFF-89044148A1D4microsoft.com... > Same message as before: Is anybody able to get rid of the annoying > feature > of > having to continue to sign in to download mail from the POP account? > I am running Windows XP professional on Dell Inspirion 1150 note book, > Outlook 2003. > It is driving me round the bend!! > Gaspearl |
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Answer Number 4 >> Re: My Password For My Pop Account Is Not Retained By OutlookGoodbye. -- Judy Gleeson [MVP Outlook] Acorn Training and Consulting www.acorntraining.com.au Everyone - turn on your Advanced Toolbars and learn how to use the Field Chooser and Group by Box!! "Pat Garard" <apgarardATbigpondDOTnetDOTau> wrote in message news:OHvuYIsWFHA.3320TK2MSFTNGP12.phx.gbl... Please take a Cold Shower! And Yes! Please dump MS - we will all have a little less heartburn - you can have an Attack of the Vapours on SOMEONE ELSE'S NEWSGROUP!!!! -- Regards, Pat Garard Melbourne, Australia _______________________ "aBOUT TO DUMP ms" <aBOUT TO DUMP msdiscussions.microsoft.com> wrote in message news:AF6AF4E5-3C8D-4A94-A51E-385F22183167microsoft.com... You people answer every question that never helps \ I WANT IT TO POP UP!!!!!!!!!! "neo [mvp outlook]" wrote: Have you tried the steps to reset the protected storage provider? http://support.microsoft.com/default.aspx?scid=kb;EN-US;264672 /neo ps - article mentions outlook express, but the registry steps are spot on. pss - if you have gone this route, does the same behavior happen if you create a new user id on windows xp and setup outlook with a new profile. (no importing/exporting settings using the file transfer wizard.) "Gaspearl" <Gaspearldiscussions.microsoft.com> wrote in message news:64E16D76-E437-4BDF-BFFF-89044148A1D4microsoft.com... > Same message as before: Is anybody able to get rid of the annoying > feature > of > having to continue to sign in to download mail from the POP account? > I am running Windows XP professional on Dell Inspirion 1150 note book, > Outlook 2003. > It is driving me round the bend!! > Gaspearl |
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Hotmail Account Password Not RetainedAfter months of troublefree use Outlook 2007 in WinXP is randomly deselecting the "remember my password" option in Outlook Connector. I have 5 MSN/Hotmail accounts configured for personal family use plus a seperate POP/SMPT account for work use. Firing up Outlook would result in one or more of the 5 Hotmail accounts, it's never the same account twice running, displaying a "failure to connect to server message" in the Outlook Connector interface along with a blank logon box and unchecked "remember my password" box. Manually retyping the information and ticking the box is usually accepted but is not a guarantee that it will download any email in the affected accounts. Sending email doesn't appear to be an issue however and has never been affected by any of this. The only solution I've found that works so far is to delete the affected account followed by an uninstall/reinstall of Outlook Connecter. Setting up the affected account(s) after a system restart has it working fine for a day or so if I'm lucky. Have I missed something obvious here in setting it up? LJHall |
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Outlook 2002 With Windows Vista - Password In Email Account Is Not RetainedI have just installed Outlook 2002, as part of Office XP, into my new laptop that has Windows Vista. I was using the trial version of Office 2007, but I uninstalled it when I did not buy it. Outlook was working fine. Also, Outlook 2002 was working fine on my other computer with Windows XP. Every time I run Outlook now, and then do a Send/Receive, it asks for passwords for my two email accounts. Then when I check my email accounts under Tools, Email Accounts, then View or change existing email accounts, then change each email account, in the section for logon information, there is a box for password, with a check box for remember password. This box remains checked, and the password should remain there, but now it is being cleared, for some unknown reason. I would like to know how to fix this as it is a nuisance to have to reenter my password each time I run Outlook. Thanks |
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Outlook 2002 Password Not RetainedI'm using Outlook 2002 with Win Xp. Ive tried everything to get Outlook to save my email password and each time you exit and restart the program it will prompt you for your password even if you had selected the save password option. I have all the updates for office (SP1 and SP2) and have tried the reg fix for this issue (delete the key for the protected storage system provider) and nothing has been successful. What else can I try to get this to remember my password? . |
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Outlook 2003 Password Not RetainedOutlook 2003 prompts for a password every time it scans for mail. I have checked the "Remember my password box" but it doesn't. I have tried the registry fix listed in Article 290684 from Microsoft Online Help and it didn't make any difference. Other ideas? |
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Password Is Not Retained In Outlook 2003Need some help here...my password in Outlook 2003 is not retained...every couple of minutes the password request window pops up...even after i enter the password and check the retain password, this does not hold and the window pops up again...system is Windows XP PRo... -- hscott |
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Save Password Setting Not Retained In Outlookhas anybody worked through article 290684 that addresses this problem? I have found difficulties and inconsistencies with it. the advice seems to be for Outlook 2002 not 2003. The resolution for windows XP seeks file 'regedit32' which can't be found One of my user sub-keys can't be deleted due to an 'error'. The problem of a password not being saved is preventing me from using Outlook and yet the advice doesn't seem to resolve the problem. Has anyone any more specific advice and solutions from their experience? |
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Save Password Setting Not Retained In OutlookThe save password setting is not retained in Outlook 2002 for Windows 7. I already went thought all 3 methods in Microsoft's Knowledge Base 290684 including deleting the user account information in the registry and nothing helped. |
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Email Password Not Retained When Closing OutlookI have usewd Outlook 2002 for years. OS is Win XP Pro. Since several weeks, Outlook will loose the passwords on all email accounts, whenever the application is being closed. I found a few similar cases, in particular the Protected Storage System Provider registry entry (259416.KB). I tried it & it did not help. It happened around the time I first used MS Office Tool 'Save My Settings Wizard.' I have used that wizard on another machine, no such mishap. I have 'repaired' MS Office, I have uninstalled & reinstalled Outlook twice, no change. I have seen one case where MS help for pay found a solution, by switcing the affected user to a new user account. That would not be practical for me. Starting from scratch would be simpler. I'd be appreciative of any suggestions. Thxs for any help, Peter K. |
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Email Act Password Not Retained In Outlook ExpressJust reloaded XP, applied all MS updates, including getting IE 7, set up my email acts in OE, but the login passwords are not being saved, even though I have "save password" checked. So each time it tries to get mail from servers, it prompts me for the passwords. HELP, please, thx. John |
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Outlook Express Password Is Not Retained In Windows MeI have WIN ME, and can not find a fix for outlook 2002 to retain my password. Is very annoying. I found a fix for XP,98,2000, going to the registry (it really works) but nothing for ME. Please HELP!!! Thanks! |
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Password Not Retained In Outlook 2002 Under Windows Vista 64 Bit PWhenever I start Outlook 2002 SP3 on my Windows Vista 64 bit pc I get a request to enter my ISP password and the passowrd box is blank even although each time I check the box 'remember passord'. My Outlook is set to automtically send/receive on connect but it make no difference if this is set to manual. I have performed the 'fix' recommended in Article 290684 "Save password setting not retained in Outlook or Outlook Express" but this has no effect. Can anyone help. This is driving me crazy! |
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Save Password Setting Not Retained In Outlook 2003I use Outlook 2003 on a laptop with XP Pro, both with all the latest service packs and hot fixes. My problem is the one that is supposedly addressed in KB article 290684. I have followed this "fix" explicitly several times, experiencing no problems in the process, however, I am still incessantly prompted for my password! I have searched all over for a fix, but all seem to point to this same solution, which does not rectify my problem. Interestingly, this problem only occurs on my laptop. I have a similarly configured PC which does not experience this problem. Is there a solution to this, or am I stuck until Microsoft decides to address this? Thanks! |
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Outlook 2002 - Password Not Retained - Imap FolderI have Outlook 2002, have installed Service Pack 2 as per instructions for this prob. via Knowledge Base, but to no effect. Also have client with Outlook 2002 POP3 with same prob. Be grateful for any help, please |
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Save Password Setting Not Retained In Outlook Under VistaI found a solution to my problem (see subject line, which is the title of the help article but there is no solution when running VISTA, only earlier op systems. Any suggestions? |
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Password Not RetainedI'm using Outlook 2002 with Win Xp. Ive tried everything to get Outlook to save my email password and each time you exit and restart the program it will prompt you for your password even if you had selected the save password option. I have all the updates for office (SP1 and SP2) and have tried the reg fix for this issue (delete the key for the protected storage system provider) and nothing has been successful. What else can I try to get this to remember my password? |
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Password Not RetainedI keep getting a request to enter my password even though I have it set up to remember it. I have tried the resolution for this offered through HELP, which was to delete the Protected Storage System Provider information, but it still does not retain the password. PLEASE HELP!! Thank you. |
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Password Is Not RetainedI have Windows XP and Outlook Express 6 with two mail accounts, Hotmail and my ISP (default). Whenever I check my mail, OE asks for a password, first, for ISP, then for Hotmail. After passwords are entered, mail is delivered... I checked properties of both accounts. Although Remember password on the Servers tab is checked, the passwords are not retained. SPA unchecked. How to get OE to retain my password? Thanks for your suggestions. -- Ilya Zeldes Fort Myers, Florida |
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Save Password Setting Not Retained In Outlook 2000 (Q290684)I run Windows 2000 Pro with Office 2000. My problem is that Outlook 2000 won't remember my saved passwords for my IMAP and POP3 email accounts. I wish I could tell you which stupid software or crashed caused this problem. But I usually only use Outlook 2000 about twice per month for archiving email purposes. Normally I use AOL Communicator most of the time and occasionally Outlook Express v6. Both of them operate just fine. I'm taking a wild guess here, but if I had to pick something that may have caused it, I'd say first it was PeoplePC install software. Don't worry, I only used it for 12 days and I removed it. Below is Microsoft's Knowledge Base answer to the problem. All of my below comments are indented with a "BW:" added to avoid any confusion. Save password setting not retained in Outlook Article ID : 290684 Last Review : August 24, 2004 Revision : 1.0 This article was previously published under Q290684 Microsoft Windows 2000 Important Do not remove the main Protected Storage System Provider key. This key is not automatically regenerated. If you are not having password retention problems and you do not remember your password, deleting the user subkey may result in not being able to retrieve your mail. Note If you are a Windows 2000 user, you must have administrator permissions to edit the system registry. 1. Quit all programs. 2. Click Start, and then click Run. 3. In the Open box, type regedit32, and then click OK. BW: I can't run regedit32, as it doesn't exist. I even did a search for regedit32.* and it turns up nothing. Can run regedit.exe = though. 4. Locate and then click the following registry key: HKEY_CURRENT_USER\Software\Microsoft\Protected Storage System Provider 5. On the Security menu, click Permissions. 6. Click the registry key for the user who is currently logged on and make sure that both the Read and Full Control are set to Allow. 7. Click the Advanced button, verify that the user who is currently logged on is selected, that Full Control is listed in the Permissions column, and that This Key and Subkeys is listed in the Apply to column. 8. Click to select the Reset permissions on all child objects and enable propagation of inheritable permissions check box. 9. Click Apply, and then click Yes when you are prompted to continue. 10. Click OK two times. BW: I can't do 5 through 10 since I don't even get the Security menu nor click on any permissions. Yet I am the administrator on this home machine. 11. Double-click the Protected Storage System Provider key to expand the key, click the user subkey folder that is directly below the Protected Storage System Provider key, click Delete on the Edit menu, and then click Yes in the warning message dialog box. The user subkey folder looks similar to the following example: S-1-5-21-124525095-708259637-1543119021-16701 Note For every identity that you have, there will be a subkey under the Protected Storage System Provider key. To resolve this problem in all your identities, you must delete all the user subkeys folders under the Protected Storage System Provider key. BW: Tried to delete subkey and it tries to, except it reports there was an error and it cannot do so. Closed down AVG Resident Shield and Ad-watch. No help. Tried booting Windows 2000 in safe mode and still no help. 12. On the Registry menu, click Exit, and then restart your computer. Anybody have any ideas what I should do now? Thanks in advance, Bill |
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Password Setting Not RetainedDue to other problems, I had to reinstall Windows XP Pro. Then reinstalled Office 2003. Opened Outlook, added Norton Anti-spam and my Hotmail Account (Http), and the problems start. I know the details I entered and password are correct. Outlook continuously asks for re-entry of password and I am unable to load any of my email folders. Up until last Sunday, when I had to do the re-install I had no problems with Outlook 2003. Everything was just perfect. Have tried to resolve this issue with KB articles ID 290684 and 823578, but the problem is still happening. Is there anything else I can do to resolve this problem? |
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Password No Longer RetainedOutlook Express no longer will retain my password. The check box is marked but is grayed out. How do I fix this the account that I need to get into is Hotmail but I found that it will not retain it here in the newgroups either. |
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How Can I Correct Password Setting Not Being Retained?My password setting is not being retained and a box frequently comes up on my screen asking to verify my password even though I have saved my password. I tried removing removing the user account from the registry but it didn't help. |
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Password Not Retained - Q290684 Tried And Doesn'T WorkI have followed several threads here and it took a while to find the current KB article 290684. I followed those steps carefully and it did not work. I am using Outlook 2003 under Win XP SP2 and it was working fine until last night. I verified with my ISP that this is not a mail server error on their side. The error message reports it as a syntax error. My ISP requires SMTP authentication and that password is not being retained, or if the email account screen shows something in the password box with the save password ticked, it still doesn't work - the network password dialog keeps popping up on every transmission - sometimes having to enter 2 or three times to get/send mail. How can I get off this merry-go-round? -- Eric Steinbock |
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Passwords Not Retained When Save Password Ticked?I have several email accounts and although I tick save password when setting up the accounts if I sign off and come back in my passwords have gone. Have tried everything to figure it but I am at a loss. Can anyone help please? |
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Default Account Setting Not RetainedI have one client on my network whose Outlook 2003 REFUSES to keep their POP3 account as the default account. Each time they log off their workstation the default reverts back to Exchange, which is not currently set up to handle email beyond the intranet. Does anyone know of any reason why this one client is the only person on the network whose account settings keep reverting? And what can I do about it? A quick reply would be greatly appreciated. |
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Which Knowledge Base Article To Follow For Password Not Retained ErrorEver since I downgrade from Outlook 2003 to Outlook 2002 have been having problems. First Address book was not working....fixed that somehow Now, Outlook keeps prompting for a password for a POP3 account that I created, and does not remember the password even though the checkbox asking it to do that is checked Found two articles in the knowledge base and I am not confused which one to follow. Both say it applies to Outlook 2002. I am using it on Windows 2000 Professional Microsoft Knowledge Base Article - 290684 OL2002: The Save Password Setting Is Not Saved When You Connect to a POP3 Serve This is dated 6/11/2002 Microsoft Knowledge Base Article - 836664 Your password is not retained in Outlook 2002 and Outlook Expres This is dated 3/3/2004 and it has a link to the other Knowledge base article How am I supposed to figure out which instructions to follow especially when it involves mucking around with the Registry which is scary |
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Outlook Prompts For E-Mail Account And Password Even Though "Save Password" Has Been Checked (Xp)The OS is XP Pro. One user, Adminstrator, password login. I can't recall if it's Outlook 2000 or 2003. Multiple e-mail accounts. Every time he gets his e-mail, Outlook prompts for the account logins and passwords. He checks the "save password" box and it gets the mail. But the next time he gets his e-mail, Outlook prompts for the accountnames and passwords again. Any idea why? |
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Password Protected Deletion Of Account Without PasswordI must have fat fingered the keys when I set up a new e- mail account and put a password on it. I am unable to retrieve messages because I obviously entered the wrong sequence of letters and numbers when I set it up. PLEASE SOMEONE HELP ME DELETE THIS IDENTITY WITH PASSWORD PROTECTION AND NO PASSWORD. |
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Outlook Keeps Asking For Account PasswordI have two e-mail accounts set up on outlook 2003. One of the accounts is a yahoo account. I am attempting to put set up another yahoo account on my computer, but am having problems. I have set up the second yahoo account exactly the same as my working yahoo account but the new account I set up in outlook keeps asking for my username and password. They are both correct but the prompt will not go away. |
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Outlook Keeps Prompting For Account PasswordI have tried new Outlook profile as well as the fixes in MS KnowledgeBase including the Protected Storage System fix, MS KB290684. I am running straight XP Pro SP2, and Office Pro 2003. Also running Symantec Endpoint Protection. Have disabled the Add-on already, and there are no COM-Addins. I have no idea where to go next. Thanks |
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Isp Password For New Email Account In Outlook 2007?I'm trying to create a new email account in Office Outlook 2007 and it tells me I need to provide the p/w that was provided by my ISP. I do not know where to find this. I have tried the Help pages and nothing seems to work. Is there anyone that can help me with this? |
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Login To Outlook Account Does Not Save PasswordIt seams that Outlook does not save password when I logint to Hotmail account through it even though I check "Save Password". |
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Outlook Does Not Accept The Password For My E-Mail AccountWhen I like to setup my e-mail account in Outlook 2003 it does not accept my password for this account. I always get the message"the server did not accept your password". I tried it several times but nothing happened. I have another account that works fine. When I go to the server for my e-mail I get it with the password I have with the server. By the way the server is BELLSOUTH. -- Hermann |
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Can'T Retain Password On One Account In Outlook 2002Hello, I tried all of the procedures that I found online deleting keys in the registry but nothing is working. This is really annoying. Does anyone know the real solution? |
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Outlook 2000 - Remember Account PasswordI have set Outlook 2000 to remember my password in the account setup area repeatedly - input the account password & checked the "remember the password" box - hit Apply then OK. It never remembers the password and I constantly have to input it to send/receive mail. How can I force it to remember the password? |
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Outlook Express, And Hotmail Account Keeps Asking For Passwordanytime i go to a Hotmail folder it asks for my password which is saved. every single time. I tried something someone posted it worked till i started it up again. By the way my Hotmail account is from 97 so it was grandfathered in to allow it to continue being used in OE. |
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Outlook Forgets Email Account PasswordEach time I reboot or close outlokk it forgets the passwords for the 3 email account I am using. This is despite ticking the remeber password box. I have tried several times removing and re-inputting the accounts. Any clues what to do? |
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Outlook 2003 Keeps Asking For Password For Pop3 AccountI am running WinXP Pro and Office 2003. My Outlook 2003 keeps popping up intermittently a pop-up box requesting me to re-enter the POP3 account password. Now, there is nothing wrong with the password already entered (check box to save password), so all i am having to do is click OK, but it is really annoying. Does anyone know what i can do to stop Outlook from doing this? Thanks for your help. |
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Are You Bombarded With Outlook Asking To Save Pop Account Password?Everything is fine with ultiple pop accounts and then one day it breaks and refuses to pop but can smtp. You have tried everything that MS and others suggest, but no avail...including article Q290684, SP2 and a wing and a prayer.... Well I seem in my case to have fixed the problem and can at least retrieve email but sometimes I need to still enter the password/hit ok... In the registry even after deleting the pop account from outlook 2003 it keeps some records on unread emails...I found this in the registry looking for the pop account as a key and thought that's strange given I have deleted the pop account - why is it still retaining some data on unread email records? Once I deleted this and then recreated the pop account in outlook it now works as it used to! No reboot, just restart outlook. Outlook must detect some old records to re-use rather than delete and create from fresh. Somehow the number of unread records got stuck at some point....yippee! Hope this |
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Outlook Keeps Forgeting My Email Account Password Everytime I Sta.There are three pop3 email accounts set up in my Outlook version 2002 on a PC running XP pro SP2. Everytime I start outlook it forgets all my passwords even when I click the remember password box. It remembers it until I close Outlook. Is this an Office problem or WXP Pro? |
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Outlook Insists On Entering Email Account PasswordWhile setting up the POP3 email account I have chosen to save the password for the email account, so that I don't have to enter it every time I fire up the Outlook. However, Outlook keeps asking for the password, every time I fire it up, even if select the checkmark on the password dialogue box to save the password. What am I missing? -- Regards, Srini Iyer |
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Outlook 2003 Email Account Password ErrorEvery time Outlook sends or receives, dialog boxes pop up asking for my network passwords for my pop and smtp servers. My email is through GMail, but I don't think gmail is the prob. I can re-input my password for each of my email accounts in Outlook and click Save password, but it doesn't save it. When I again open one of my email accounts to "change existing email accounts," the password is gone.....again. This has been happening for the last week and I'm frustrated to say the least. Please Help! |
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Outlook Do Not Accept My Password When I Create A Pop3 Account.Outlook 2003 New POP3 account When I try to make a new POP3 account, it does not accept my password. When I use other programs, ex Incredimail, my password is accepted. Thank you Mattias |
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Account Password Is Needed Every Time I Log Into Outlook 2002I have installed Office Student 2007 AND Oulook 2002. Every time I open Outlook I have to write my password. |
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My Internet Account Password Is Not Stored In Outlook 2003? Why?hi my password is not stored (even i checked the Remember Password in Internet Account configuration), while im using to send & receive email. It popup an window as: Enter Network Password as window title, Server as: My ISP Pop address, User name as: My email id of ISP, and i typed that password (Also checked the "Save this password in your Password List"). i can able to receive the messages. but if i close or minimize or as it is, it checks the internet, again asking the same which i mentioned above. How can i permanently save my email password. This error is coming suddenly. im not configured anything in my outlook 2003. Anyone pls give me the solution. regards rajaguru |
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Outlook Locks Account After 1 Incorrect Password AttemptI have 3 computers in my office that lock out there active directory account after putting in 1 incorrect password attempt when logging into an outlook mailbox. I have attempted to recreate this on different computers in the office and cannot get it to duplicate. It only seems that it is these couple different computers all have XP with office 2k. I cannot find any reason this would happen. I have tired on similar computers and it doesn't lock out. Need help |
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Account Password Not Maintained In Outlook 2002 In VistaI moved Outlook 2002 from XP to Vista. When I set up the account, I entered the password and checked the box to save it. However, each time I start up Outlook, I get a failed logon message. I check the account and the password is missing. I re-enter the password, mark the box to save it again, and the processes is repeated the next time I start up Outlook. Everything else seems to work fine. I even managed to keep my contacts and messages. I used the program that Vista provides on the install disk for transferring data. Maybe that program messed around with the account while doing that. Thanks for any suggestions Donald |