FAQ
Here are frequently asked questions. Please read when you are lost.
- I entered necessary information, but a message says "authentication error".
- I would like to start over transfer, but a message says "you can register only five blogs with one e-mail address".
- I received an e-mail which says transfer is done, but something seems to be wrong.
- Some of my blog entries has not been transferred. And some of them are overlapped. I don't think the transfer has been done properly.
- I would like to cancel this transfer.
- There has been no e-mail which notifies me that transfer has been completed.
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- Q.I entered necessary information, but a message says "authentication error".
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A. The following could be the cause of authentication errors.
·The ID and the password of the original blog site are not correct.
·The ID and the password of the FC2 Blog are not correct.
If you forget the password of the FC2 Blog, Please reissue it at the following.
http://id.fc2.com/remind.php
To reissue a password of the original blog site, please contact the service.
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- Q. I would like to start over the transfer, but I can't. A message says "You can register only five blogs with one e-mail address."
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A. This prevents people from transferring a lot of blogs at a time.
Please delete entries and images that have been imported and contact the FC2 Support.
After you contact us, we will reset all the data and start transfer processes again.
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- Q. I received an e-mail which says transfer is done, but something seems to be wrong.
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A. Sometimes transfer process goes wrong due to our server's or the original blog site server's status.
Please delete entries and images that have been imported and contact the FC2 Support.
After you contact us, we will reset all the data and start transfer processes again.
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- Q. Some of my blog entries has not been transferred. And some of them are overlapped. I don't think the transfer has been done properly.
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A. Depending on our server's or the original blog site server's status, transfer processes sometimes go wrong and cannot be done properly.
Please delete entries and images that have been imported and contact the FC2 Support.
After you contact us, we will reset all the data and start transfer process again.
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- Q. I would like to cancel this transfer.
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A. Transfer processes cannot be canceled due to data control.
Please delete unnecessary blog entries after all the processes have been done.
If processes are not done properly, please contact the FC2 Support.
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- Q. There has been no e-mail which notifies me that transfer has been completed.
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A. We would like you to check if our e-mail address is put in your spam folder or set for refusal.
If it's completely unable to receive an e-mail or transfer your blog, please let us know the accurate date and time you tried to go through transfer steps.