Broken skeletool...now with possible mods?

[daemonza]

Broke my skeletool while working on my mountain bike this weekend.



Mailed Leatherman this morning, and got a reply back within 20 min saying I should post it to them and they will fix it for
me under warranty. Awesome! excellent service being one of the reasons I bought a Leatherman. Anyone they said in their email
while they are fixing it, they can do any other work on the skeletool for me as well, was wondering anyone got any ideas for possible mods
or service to the tool that I might want.

[gafftapegreenia]

I don't think they will actually "mod" it for you but I know when I sent my Blast in they sharpened my blade without me asking them to.

Interesting break there, they usually (and by usually I mean the pictures I have seen) snap at the "regular pliers" point of the jaw, what were you doing?

[prime77]

Ouch! May I ask what you were doing with when it broke. I'm just curious.

[daemonza]

Was removing my crankset from my bike. I pushed the pliers into the middle lockring of the the left crank arm, clamp it and twisted, snap, one broken skeletool. Was a little disappointing that it broke so easily, that said, it's only a skeletool, but still, but the quick reply back from LM makes up a little for it.
Without a EDC now 

[jzmtl]

Was removing my crankset from my bike. I pushed the pliers into the middle lockring of the the left crank arm, clamp it and twisted, snap, one broken skeletool. Was a little disappointing that it broke so easily, that said, it's only a skeletool, but still, but the quick reply back from LM makes up a little for it.
Without a EDC now 

Never twist a multitool plier like that. Actually any plier is weak in that regard, but especially multitool since stainless steel isn't as tough as tool steel and the jaws tend to be a lot thinner.

[Sean]

That's unfortunate but yes Leatherman is pretty much legendary for excellent customer service in my opinion.  I've had a couple of tools sent back to them that had nothing to do with defects or quality control and they replaced both units.

[BIG-TARGET]

Broke my skeletool while working on my mountain bike this weekend.



Mailed Leatherman this morning, and got a reply back within 20 min saying I should post it to them and they will fix it for
me under warranty. Awesome! excellent service being one of the reasons I bought a Leatherman. Anyone they said in their email
while they are fixing it, they can do any other work on the skeletool for me as well, was wondering anyone got any ideas for possible mods
or service to the tool that I might want.

WOW!!  How did you pull that off??

What was your bike made out of, depleted uranium??

[Mr. Whippy]

Was removing my crankset from my bike. I pushed the pliers into the middle lockring of the the left crank arm, clamp it and twisted, snap, one broken skeletool. Was a little disappointing that it broke so easily, that said, it's only a skeletool, but still, but the quick reply back from LM makes up a little for it.
Without a EDC now 

Never twist a multitool plier like that. Actually any plier is weak in that regard, but especially multitool since stainless steel isn't as tough as tool steel and the jaws tend to be a lot thinner.

Hmm....

A twisting action is VERY common for me when using a pliers (pulling out construction staples, snapping off nails, twisting wire).   IMO, pliers design should take into account torque across the jaw. 

[daemonza]

Was removing my crankset from my bike. I pushed the pliers into the middle lockring of the the left crank arm, clamp it and twisted, snap, one broken skeletool. Was a little disappointing that it broke so easily, that said, it's only a skeletool, but still, but the quick reply back from LM makes up a little for it.
Without a EDC now 

Never twist a multitool plier like that. Actually any plier is weak in that regard, but especially multitool since stainless steel isn't as tough as tool steel and the jaws tend to be a lot thinner.

Hmm....

A twisting action is VERY common for me when using a pliers (pulling out construction staples, snapping off nails, twisting wire).   IMO, pliers design should take into account torque across the jaw. 

Pretty much the same thing I am thinking. If I cannot twist, then 90% of the time using pliers will be impossible for me then.

[BIG-TARGET]

I've used my SKeletool CX in trying to opened a fused 20 year old can of paint  So far, not even a ding in the pliers 

[silentio]

Pretty much the same thing I am thinking. If I cannot twist, then 90% of the time using pliers will be impossible for me then.

My thoughts exactly. I suppose if LM is willing to replace them, then you probably didn't use them outside of their intended purpose. Otherwise LM could just put it down to misuse and say "tough"

[appletree_man]

Buy a pair of quality Knipex pliers

[Roadie]

If i was a sarcastic person i might say something along the lines of "and i thought it was Gerber that used pot metal to make multitools" but seeing as though i'm not i won't say it Leatherman should sort you out nicely though

[jzmtl]

Was removing my crankset from my bike. I pushed the pliers into the middle lockring of the the left crank arm, clamp it and twisted, snap, one broken skeletool. Was a little disappointing that it broke so easily, that said, it's only a skeletool, but still, but the quick reply back from LM makes up a little for it.
Without a EDC now 

Never twist a multitool plier like that. Actually any plier is weak in that regard, but especially multitool since stainless steel isn't as tough as tool steel and the jaws tend to be a lot thinner.

Hmm....

A twisting action is VERY common for me when using a pliers (pulling out construction staples, snapping off nails, twisting wire).   IMO, pliers design should take into account torque across the jaw. 

Pretty much the same thing I am thinking. If I cannot twist, then 90% of the time using pliers will be impossible for me then.

I'm sure they do as best as they can, but look at the thickness of the jaw of say surge, the biggest leatherman makes, and compare with even a medium sized needle nose piler, it's still a lot thinner. Coupled with weaker material, there is so much you can do with it.

My thoughts exactly. I suppose if LM is willing to replace them, then you probably didn't use them outside of their intended purpose. Otherwise LM could just put it down to misuse and say "tough"

They do replace a lot of stuff that's purely user error/abuse.

[Mr. Whippy]

I'm sure they do as best as they can, but look at the thickness of the jaw of say surge, the biggest leatherman makes, and compare with even a medium sized needle nose piler, it's still a lot thinner. Coupled with weaker material, there is so much you can do with it.

Then they should put on some disclaimer, like they do with toy carabiners not meant for climbing. 

My thoughts exactly. I suppose if LM is willing to replace them, then you probably didn't use them outside of their intended purpose. Otherwise LM could just put it down to misuse and say "tough"

They do replace a lot of stuff that's purely user error/abuse.

Again, twisting something with a pliers isn't user error/abuse IMO.  Using it as a drift would be.