*Monthly Usage Quota:
TPG may, on giving you 7 days notice by email, adjust the start/finish (but not the length) of peak/off peak times.

Payment:
Monthly access charges are billed monthly in advance. Payment options are Direct Debit or Credit Card.

IP Address:
All plans come with Static IP address.

#ADSL2+ Speeds:
Optimal ADSL2+ speeds require compatible ADSL2+ modem and filters. Around 70% of TPG ADSL2+ customers can achieve speeds greater than 10Mbps. Actual speeds will vary due to many factors including distance from the local telephone exchange, the quality of the customer`s copper phone line, cabling and equipment.

Included Cap Value:
It is the allowance available for use each month for eligible call types. Eligible call types included in the Cap Value are: National Mobile and Fixed Line, voicemail deposits and retrievals, National and International SMS and MMS and call diversion. Excluded from Cap Value are: premium SMS, Optus Zoo services, Third Party content, International, 190 calls, International roaming, and other Enhanced Services. Standard call rates apply for usage outside the Cap Value. Unused Cap Value is forfeited at the end of each monthly period.

^Free IPTV:
Free TPG IPTV Trial requires a minimum speed of 3.5Mbps. Number of free channels available for viewing is subject to exchange capabilities. Free TPG IPTV Trial does not include subscription based channels. To register please visit www.tpg.com.au/iptv once your ADSL2+ connection is active.

⁺Free VoIP Minutes:
Includes 500 free VoIP Minutes only for calls to fixed lines in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. Free VoIP Minutes used in 1 minute increments, with a 10 minute minimum per call. VoIP Deposit of $20 required for excluded or excess VoIP calls.

VoIP Deposit:
At the time of registration, we debit $20 that is kept as a deposit for any excluded or excess usage (any calls that go either above the limit of Free VoIP Minutes or are not classified as an eligible free call, e.g. calls to mobiles or international calls). If your deposit falls below $5 at any time, you will be automatically debited $20. If you do not exceed the limit of Free VoIP Minutes and do not incur any charges for call types not eligible for Free VoIP Minutes, your deposit will not ever be debited.

Mobile Deposit:
At the time of registration, we debit $20 that is kept as a deposit for any excluded or excess usage (any calls, text or data that go either above your Cap value or are not included in your Cap Value, and may also include any usage at any time that isn't covered by your Cap Value, e.g. premium services or roaming services). If your deposit falls below $5 at any time, you will be debited an amount sufficient to bring it back up to $20. Your service will become inactive if our attempts to debit credit card/bank account to top up your deposit of $20 is unsuccessful. If you do not exceed your Cap and do not incur any charges that are excluded from your Cap Value, your deposit will not ever be debited. Any unused deposit is refundable when you terminate the service.