How to stop or kill a process in Windows XP or Vista?

February 26th, 2007 | by Brian |
(Most Recent Threat: Windows Antivirus Pro Removal Instructions and PC Security 2009 Removal Instructions)
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Stopping a Process in Windows XP or Vista


Why would you need to kill a process in Windows XP or Vista? We sometimes need to stop a process to diagnose a system problem, such as removing Spyware or computer viruses. One of the easiest yet most efficient way to accomplish this is to use the built-in Task Manager in Windows XP or Vista. Here’s how you do it:

  1. Press “Alt+Ctrl+Delete“, then click on “Task Manager“. You can also launch the Task Manager instantly if you press Ctrl + Shift + ESC simultaneously. This is much easier than accessing it from Ctrl + Alt + Delete or the taskbar. It works for both Windows XP or Windows Vista.
  2. Select the process that you want to stop, then click on “End Process“.

It’s advised not to stop a system process. Stopping a system process can cause the computer to hang or freeze up.

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  1. 325 Responses to “How to stop or kill a process in Windows XP or Vista?”

  2. By Jesse on Feb 27, 2007 | Reply

    Honestly, if the person didn’t know this already, they shouldn’t be playing with this at all.

  3. By JIMMY on Feb 27, 2007 | Reply

    I THOUGHT THIS WAS SOMETHING THAT WOULD HELP.

  4. By steve on Mar 2, 2007 | Reply

    does free spyware removal exist? all I see is free scan.

  5. By Peter on Mar 8, 2007 | Reply

    I bought SPYWARE DOCTOR and it apparently removes all the infection , reboots and then runs itself again when it restarts to confirm the removal worked…
    Yeah.. it wasn’t free…
    running it now and will update with my comments once completed..

  6. By Peter on Mar 8, 2007 | Reply

    ok.. it found 9 more infections.. hmm.. it found them before as well.. spyaxe.. and another trojan. it’s rebooting now.. but the main thing is it seems to have gotten rid of spydawn anyway.. and that was the purpose of the exercise… so .. for spydawn. it works well..

  7. By peter on Mar 9, 2007 | Reply

    OK.. ALL GONE.. so.. at least that’s a confirmed alternative but at a price.. for me… worth it…
    although, I still am waiting for an explanation why it got through in the first place when I had all the features including the immunization..

  8. By Will on Mar 11, 2007 | Reply

    Contrary to what you say about causing system instability, it depends entirely on what you’re terminating. If it’s a system process, then yes, expect system hang ups. But most of the time, XP or Vista will prevent you from terminating these processes anyway.

  9. By ross on Mar 17, 2007 | Reply

    when i use the CTRL ALT DELETE function “spydawn.exe” is nowhere to be found in my processes tab. i can’t find it… is there any way else to remove this “SpyDawn”?

    Thanks

  10. By Self Remover on Mar 23, 2007 | Reply

    just remove fyxkaah.dll – it is the bad one…. it is too much.

  11. By mike on Apr 23, 2007 | Reply

    Here is what can really help somebody… How do you find and kill whatever process is taking up all the CPU if task manager won’t even work due to the CPU being all used up? Without task manager, you can’t even find which process is taking up the CPU power, let alone terminate it.

  12. By David on Apr 25, 2007 | Reply

    How do you get rid of the pop up from the task bar from SpyLocked.

  13. By larry kirkish on Apr 26, 2007 | Reply

    how do i get the spylock icon off my task bar?

  14. By Chet on Apr 30, 2007 | Reply

    Stop process first. Then what? I followed your instructions and stop all the suspecious processes. Now what should I do? Please help! Thanks in advance!

  15. By Casey on May 3, 2007 | Reply

    All I want is this SpyLocked off of my computer. Someone please help me. I’m not very smart when it comes to these kinds of things. I already know about task manager. Duh. I want it deleted from my computer.

  16. By Tine on May 4, 2007 | Reply

    tine Says

    I have just suceeded in deleting the annoying Spylocked 3.6(mine was a dxovx.dll), by following Kevin Binkleys instructions in this link
    http://www.xp-vista.com/other/how-to-unregister-dll-files
    Thank you!

    See the instruction underneath:

    Kevin Binkley Says

    after I located the .dll file (in my case it was oyopu.dll) I did a system wide search (from the start menu) for that particular file. it was located in the system32 folder. I dragged it to my desktop and renamed the file extension to .doc. The program will continue to run after you change the extension which prevents you from deleting it at this point. Once you re-start the computer the program is no longer able to run and you can now delete it.

    (After this step, I furthermore deleted the spylocked 3.6.exe through the task manager. – Tine)

  17. By Anthony Quinn on May 4, 2007 | Reply

    This was driving me crazy keeps appearing as a pop up every 30 seconds.

    What i did was a system restore

    Go into all programes then accessories then system restore set your date before you were infected it worked for me no icon on task bar.

    Anthony

  18. By Bart on May 5, 2007 | Reply

    How do you “stop the process” mentioned, and how do you determine which .dll file (eg.dxovx.dll or opoyu.dll) that Kevin mentions?

  19. By Rebecca & Ryan on May 17, 2007 | Reply

    Thank you Anthony Quinn – you’re a life saver!!

  20. By arem on May 22, 2007 | Reply

    thank’s for the full instructions of removing the spyware on my coputer it was abig helped for me..

  21. By Gordon on May 23, 2007 | Reply

    Following Anthony Quinn’s lead, I just used System Restore and SplyLocked seems to have disappeared. May never know what damage it did, but nothing apparent yet – I have AOL Spyware and AVG and Windows Defender kept telling me that my computer was running normally.

    But I’m glad to have got rid of it – it was a pain!

  22. By matthew on May 23, 2007 | Reply

    somebody plz help me hiks… it’s 4am n im stil stuck with spylock ver 4. in task manager “spy down” cannot be found. what i must do hiks… plz help me

  23. By mahbz on May 31, 2007 | Reply

    Ok guys, ive used spybot search and destroy, and its gotten rid of everything, mostly, the little icon still shows!!1 and that freaking pop sound..dammit!!! does this mean the zlob file is still there or the spylocked file is still remaining? or both….plz help. :(

  24. By Emma on Jun 5, 2007 | Reply

    ok im gonna sound real dense but my tast manager box does not look like one in diagram so how do i stop process ?

    my lil bro went on my pc and now i have spylock eeuydc.dll and loads of zlob trojans,,,,, feelin pretty clues anf frustrated pls HELP

  25. By ganon on Jun 6, 2007 | Reply

    Hey I got this spylocked stuff and after googling it I turned off my computer…BIG MISTAKE!!! Now it’s completely screwed up and I can’t even do anything it keeps saying windows explorer is shuting down…Now I have to reinstall Vista…So what ever you do don’t turn off your computer.

  26. By Jonathan on Jun 6, 2007 | Reply

    I have the eeuydc.dll one too and it won’t let me delete it…any help?

  27. By thaa on Jun 8, 2007 | Reply

    I Remove that crap today (pjkxcoxq.dll). :)

    First i change the name on pjkcoxq.dll to .doc
    then i restarted my computer and removed it. then i did the
    same think with the .exe files. and then i downloaded spyhunter to check were all the files in Regedit were and deletet those to. :)

  28. By Ann Johnson on Jun 13, 2007 | Reply

    I need help with getting rid of virus.

  29. By m.huijbrechts on Jun 18, 2007 | Reply

    try HiJackThis.com its a simpel program that lets you see what is running on the pc and you can delet the things you dont whant,and a restore(backup)
    its a free program so no problem i think

  30. By Giovani Galicia on Jun 24, 2007 | Reply

    First of all I hope you all fixed your problem if not please follow Anthony Quinn’s advised and mine. I did exactly what he said, however in my case the little window keep poping out every 5 seconds so I had to persist in going to system restore. Even though it did not work for the first time I keep persisting and It work just fine. Do not worry anymore JUST GO TO SYSTEM RESTORE. “The worse mistake that one can ever make is to be afraid of doing one.” Thank YOu

  31. By Driger on Jun 25, 2007 | Reply

    Actually I don’t have that process! WHAT THEN!!!!!

  32. By paul :) on Jun 29, 2007 | Reply

    omg it worked… thank u!!!!

  33. By Kelvin on Jun 30, 2007 | Reply

    Firstly I like to thank everybody who added a response here. I also had a problem with this spylock. What I did was follow some suggestion of downloading SpyHunter and started to delete the files indicated one by one. It is a lot of trouble, but I managed to rid every single file associated with this program.

  34. By Steve on Jul 1, 2007 | Reply

    I wanted to get rid of VirusProtectPro, but can’t seem to find VirusProtectPro.exe. Is it under another name?

    (This post should be posted on http://www.xp-vista.com/spyware-removal/virusprotectpro-removal-instructions )

  35. By Kizie on Jul 3, 2007 | Reply

    Ok so this spylock is on my aunts computer and its so goddamn annoying!! That stupid little box that keeps telling me i’ve got a virus and all my passwords and things are being hacked. Little help would be nice, have searched through the task manager but can’t seem to find anything out of place as such. If anyone could help that would be fantastic!!
    I’m normally quite good at sorting out computers but this one’s got me stumped!

  36. By Chris on Jul 3, 2007 | Reply

    Hi there,

    I need help now!

    I have this demon virus it gives me a pop up box saying two things

    “Windows can not start click here to search for a fix”
    “Click here to resart windows”

    I click and nothing fixes it, the pop up box stops me from doing anything on the deasktop or start menu! I also have the VirusProtectpro 3.3 in the back ground asking me to register or pay $49.95 to fix the problem. I have read this thread yet if i cannot get rid of this blocking pop up then I can go to system restore etc!

    What can i do, I have had this new lap top all of three days and this happens. Hope there is hope for my issue please help

  37. By Aaron on Aug 5, 2007 | Reply

    Ok.
    So I downloaded that spyhunter thing that they recommended on here.
    Does using that program get rid of everything, or do I still have to go through the files they listed and delete them?

  38. By Brian on Aug 6, 2007 | Reply

    Aaron,

    The tool should remove the spyware automatically, but it requires to pay for removal so I would recommend you to try the manual removal steps first.

  39. By niran on Aug 10, 2007 | Reply

    how do i delete this bothering icon…
    its always giveing me messeges that my PC haveing
    a spy wares heres the picture

    http://img50.imageshack.us/img50/2416/20947086ya3.png

  40. By Pubudu on Aug 18, 2007 | Reply

    please advice me how can i link with xp machine and vista machince. i have slight problem with vista. my admin computer has dial up conncection with internet. those days i used to connect with the internet with my second machine. but later i have installed vista version for my second machine. untill then i can’t go internet sharing. please advise me.

    thank you.

  41. By Michele on Aug 22, 2007 | Reply

    i have just gotten rid of spy shredder (I think) and am still stuck with ultimate defender. I went to stop process and none of them matched what your list said. Now what? help please! Michele

  42. By Gene on Aug 28, 2007 | Reply

    OK, so i’ve got this virusprotectpro on my system and cannot remove it.

    I’ve clicked onto this page to learn how to stop a process, but when i brought up the task manager there weren’t any processess which had the name of the rogue process – so i cant pick the correct ones to stop?

    Can anyone help please?

  43. By rio3d on Sep 3, 2007 | Reply

    ok sure, everyone and their grandmother can hit “ctrl alt del” no problem. you just gave 4th grade advice. it works great for simple windows processes…. BUT what you fail to explain is how to kill the specific process in questiom “virusprotectpro” which does NOT show uo in taskmanager.

    :/

    since i cant close it, does that mean i shouldnt even bother trying??? as mentioned by…

    ” Jesse Says

    Honestly, if the person didn’t know this already, they shouldn’t be playing with this at all.

    Feb 27th, 2007 at 11:45 am “

  44. By Christine on Sep 3, 2007 | Reply

    Thanks to Prayer and Anthony Quinn I did exactly as you suggested except I ran the computer in safe mode and I restored the system to almost 3 weeks before I got the virus.

  45. By mick on Sep 7, 2007 | Reply

    need help big time….the Registry Editor files have been totally removed unsure how to restore?

    it appears we also have the winantipro 2007 virus…and my son tried to delete the virus by removing the files!
    when you reboot under admin. the registry files are still there but it doesn’t allow you to restore the computer when in reg. mode nothing comes up…but we can still get online by using task mgr…but it doesn’t help to down load updates because can’t get to window files…any help would be appreciated.

  46. By mark on Sep 11, 2007 | Reply

    what works best to kill winantivirus 2007. this thing is bad.

  47. By faisal on Sep 12, 2007 | Reply

    smarter than expected.
    whut do i do, when am not able to go to the task manager!??

    i get a error mssg sayin “task manager has been disabled by your administrator”

  48. By Hitesh on Sep 21, 2007 | Reply

    Hi
    How can i stop some process in the windows xp which use the memory and still we are not using this process…for example yahoo messagner….i m not running the messanger but still running in background and use the memory..so how can i kill the process permanently….and how can i improve my xp performance………

  49. By Hitesh on Sep 21, 2007 | Reply

    How can i find the unregister dll file
    in windows xp

  50. By Gervis on Sep 26, 2007 | Reply

    I have AntiVirGear and with some spywear programs most of it was removed, but still have the little red shield that looks like Windows Security Alerts icon. I tried the manual removal and while doing the unregistering .dll files, file jrpkmgh.dll I get the message “jrpkmgh.dll was loaded, but the DllUnregterServer entry point was not found.” All other .dll’s were not found. I certainly would appreciate any help I can get.

  51. By cheri on Sep 28, 2007 | Reply

    i have winantivirus pro 2007 has anyone a real removal on this one.

  52. By marc on Oct 9, 2007 | Reply

    I tried everything,but I still have that sheet :AntiVirGear.Somebody try to help me with another explication?This sheet it’s on my machine for 3days.

  53. By ShaDe on Nov 7, 2007 | Reply

    you what it is basic. but some viruses disable the taskmanager. so how you stop a process if there is no taskmanager… sometimes a virus minimize a taskmanager at a time you open it.

  54. By Dan on Feb 10, 2008 | Reply

    to replace the locked taskmanager you can use “process manager” from SysInternals, the adware doesn’t block that one! :D (http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx)
    then using autoruns (which tells you what is and will run and in what part of your system at a given time) you can disable the process or kill it altogether (http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx) using the free versions of lavasoft’s anti-adware program or spyhunter, you can find the directories in which the files are and delete them accordingly. you have to mess around unregistering dlls and blocking cookies afterwards, this approach is kind of messy if you’re not entirely sure what you’re doing, but it’s free and it works! :D

  55. By huhhuh on Feb 25, 2008 | Reply

    just remove the files in the folder that helped me

  56. By Kat on Feb 29, 2008 | Reply

    What do I do if it says my Task Manager has been disabled by the administrator?

  57. By Bob on Mar 1, 2008 | Reply

    i just wanted to know, which processes could i kill for my computer to run just that bit smoother. cause it seems i have a lot of processes, im running vista ultimate.

    jsut the main things that vista runs automatically that i don’t need and would help my computer run a bit smooth.

    e-mail is raiden_gray_fox@hotmail.com

    thanks in advance

  58. By ben aloysius on Mar 3, 2008 | Reply

    Learnt a whole lot of information. I had the problem of Virus Heat inundating my screen suddenly without warning.
    It was daunting as Virus Heat came on while I was watching a porn page.
    This porn page too came on w/o my invitation.
    At that moment of weakness, I did not have the sense to get out immediately.
    Learnt about ‘end process’ here . . . went back got rid of Virus Heat . . . and came back to download the recommended application above.
    It was trying indeed t read some of the comments that were generously sprinkled with spelling errors and colloquial phrases.
    However, am thankful and grateful for the information.

  59. By Kevin on Mar 7, 2008 | Reply

    Spydoctor is a joke. It does not remove that trustedantivirus alert. I have tried it numerous times by using the intelliscan and the full scan. the alert still appears. The only time it does not appear is when i am on any spyware website. Spydoctor is suppose to be number one according to the consumer report site and Pc magazine. None of those spyware programs are effective.

  60. By jeamel on Mar 27, 2008 | Reply

    hey guys.how can i get rid of this kind of virus?? can anyone help me and explain to me what to do?? :(

  61. By Steven J. on Mar 29, 2008 | Reply

    Please help, My task manager is locked, how can i unlock it?

    I have Finals coming up and this put a REAL BIG damper on my life.

    Please Help

  62. By jamie on Mar 29, 2008 | Reply

    Anthony Quinn genius
    thanx sooo much for tellin me to restore my computer dunit and now it all gd no popup no lag no virus heat

    =]

  63. By Marc in Eire on Mar 31, 2008 | Reply

    don’t know if somebody said this allready. I had the prompt in the taskbar popping up for 2 days every 30 seconds telling me to buy virusheat software. this prompt is working of a .dll file. in my case baoohy.dll. to find out wich one is doing this go to search in start menu-type in .dll all of them will come up. sort them by date modified, go to the day when it first popped up. it should be there, and it sits in the system32 folder now move it to your desktop and rename it to a “.doc” file. restart computer. delete the file on the desktop. look for it it is gone and no more prompt in taskbar. live is good.

  64. By Steven J. on Apr 3, 2008 | Reply

    I Have many .dll files on the same day as the virus what should i do?

  65. By Wally Thompson on Apr 8, 2008 | Reply

    WinReanimator has disabled my taskmaster !!! So I can’t use that option.
    Also disabled my internet connection .. so can’t read mails or download ’stuff’ to help.
    Having to do downloads at office and take home printed versions of instructions.

  66. By Lisa on Apr 8, 2008 | Reply

    My coputer has winReanimator and all i have 2 do is go to start then go to programs and i uninstall it but the pop up thing keeps coming up and i want my computer cleared.wat do i do?

  67. By Allen on Apr 8, 2008 | Reply

    I try to to the system restore to an earlier date and everytime it restarts it said that it failed

  68. By Larry on Apr 12, 2008 | Reply

    I believe that the XP anti virus 2008, has to be th most aggravating thing I have ever run across. I did not even register the product and yet it constantly interrupts my work and appears in my window complete without prompt…………LDW

  69. By Jack on Apr 19, 2008 | Reply

    Spyware found one entry in registry – deleted it.

    Spyware found two files in the ProgramFiles/netproject directory.
    Unable to delete files
    found two processes in task manager – unable to end processes – kept spawning. Found Tine’s posting.

    Returned to directory – renamed files with .xxx extension. Then deleated both.

    Killed Processes

    Rescanned – no sign

    Rebooted – rescanned – gone!

    Thanks All!!!

  70. By Merv on Apr 25, 2008 | Reply

    this new one visus heat…. just got it through a power serge…. the instructions on here say to remove the program but on add and remove there is nothing on it for that…. tried to end the process but there aint even a process for it

  71. By Brandy on Apr 28, 2008 | Reply

    I have virus heat on my laptop, presently, the problem with stopping the system processes, is that it has disabled my task manager.

  72. By sandeep on Apr 28, 2008 | Reply

    HI
    on the internet surfing i got WinAntivirus pr ver 3.7
    it came automatically and stored and now when i work on my computer it constantly interrupts my work and appears in my window it constantly interrupts and appears in my window whenever i playing games etc.

  73. By philip on May 2, 2008 | Reply

    i want to end a process on my pc but it is not working with the end process method. what to do ?

  74. By carissa on May 13, 2008 | Reply

    well this malwarrior attacked my anti virus protection first. completely got rid of it. so i paid for xoftspyse. it was supposed to remove malwarrior, but never did. so i went to the manual way to remove it, and sure enough, the virus disabled task manager. how do i get that back?? this is so frustrating

  75. By aleks on May 15, 2008 | Reply

    The same problem by me. My task manager is disabled. Is there some other way to open it?
    Please help.

  76. By suresh on May 16, 2008 | Reply

    this info is of no use as any virus first hijacks your task manager ……

  77. By Earl on May 19, 2008 | Reply

    I have a variation of this problem. although the applications shut down – MS Word for instance – the processes don’t. I end up with half a dozen processes open that are residual of opening, using and then closing Word. I can close them using the Task Manager but would rather find the registry entry or other switch that will automatically close them when I close the application. Any suggestions? Thanks, Ear.

  78. By vince on May 22, 2008 | Reply

    Thank you for your help,used task manager and changed name for antivirus 2008,then highlighted this name on
    left box,pressed bottom right square,SORTED IT.
    yippee

  79. By NAZ on May 24, 2008 | Reply

    “Dan Says

    to replace the locked taskmanager you can use “process manager” from SysInternals, the adware doesn’t block that one! (http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx)
    then using autoruns (which tells you what is and will run and in what part of your system at a given time) you can disable the process or kill it altogether (http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx) using the free versions of lavasoft’s anti-adware program or spyhunter, you can find the directories in which the files are and delete them accordingly. you have to mess around unregistering dlls and blocking cookies afterwards, this approach is kind of messy if you’re not entirely sure what you’re doing, but it’s free and it works!

    Feb 10th, 2008 at 9:01 pm ”

    Dan,

    Thx for the advise,it helped me so much.That annoying spyware has gone and i am so happy:)

  80. By Hemant Singh on May 25, 2008 | Reply

    Thanks i got rid of that spyware antivirus 2008, thanks for your help

  81. By uno on May 27, 2008 | Reply

    what if the task manager is disabled

  82. By Kerry on May 27, 2008 | Reply

    Ok – I am a victim too of the Advanced XP Fixer. I can not open my ‘task manager’ to delete the files either by right click on lower bar, Ctrl Alt Delete, or thru the any other means. I get a message telling me that “task manager has been diabled by the administrator”. Problem – I’m the administrator, but I didn’t disable. Any ideas?

  83. By dman on May 27, 2008 | Reply

    SEARCH on “task manager has been disabled by the administrator”
    and remove the registry key according to the instructions you’ll find.
    I think that block was added by this infection – to make it just that much harder to turn off and remove.

    Anyway – renaming the exe files found with the timestamp in question and restarting certainly worked for me (so far) THANKS

  84. By Bill on May 30, 2008 | Reply

    I followed the instructions on this page to end process, then I went to program files and it let me delete the XP Antivirus folder and I restarted my computer. I don’t have the problem anymore. THANK YOU!

  85. By At on Jun 3, 2008 | Reply

    When I open task manager, the tabs at the top aren’t there. I can’t switch to processes. It just shows the applications. Please help

  86. By outlaw on Jun 5, 2008 | Reply

    my computer takes for ever to start and it wont let me do anything it says i am not the admin user i just want to back up all my songs to a flash drive any help????

  87. By pragath on Jun 6, 2008 | Reply

    im not getting the options for windows task manager,its only displaying the processes thats all.wat shall i do,how can i get the options

  88. By Stefan on Jun 7, 2008 | Reply

    Hey, my “Antivirus 2008″ doesn’t let me start the Task Manager (it says “TM has been disabled by your administrator” – and I AM the administrator, to make things worse), so how do I go through this step?

  89. By Deidra on Jun 11, 2008 | Reply

    Thank you very much. The mess took over my computer. I thought I was going crazy. thanks again

  90. By sandip on Jun 13, 2008 | Reply

    Thanks for your sugessions ! i completely remove XP Antivirus. Really XP Antivirus is dangerous & Developer are so …….., thank u

  91. By CC on Jun 14, 2008 | Reply

    I keep getting this AntiSpywareMaster popup saying that I have anywhere from 8-30 viruses. I have looked in my windows task manager and all of my processes end in .exe. I have no clue as to what I am looking for to end. Any help would be greatly appreciated.

  92. By tony on Jun 14, 2008 | Reply

    same trouble as cc….only i have malware 2008/cannot get rid of it!! any help…..i am grateful!!!

  93. By Tommy on Jun 17, 2008 | Reply

    when i try ctrl alt delete it says task manager has been disabled by administrator

  94. By Mike on Jun 18, 2008 | Reply

    What file name might a trojan.zlob be listed under?

  95. By In need on Jun 19, 2008 | Reply

    GOD DAMNIT! I’m trying to remove PC Privacy Cleaner so I can play my Ceaser II game. I’m only 14, I can’t seem to get this to work. And I can’t remove a fake program that steals money because the services to remove it TAKE money anyway. I don’t know what to do. And this isn’t helping.

  96. By DOUG on Jun 25, 2008 | Reply

    i seem to have axpdefender infecting my computer…my c-drive is completely missing although the content is still there…i just cannot access it. plus, when i try to run the task manager, i get an error message telling me the the system administrator has disabled the task manager. this thing, and whatever else is infecting it, is fucking up things up. i found the axpdefender folder, can i just delete that or no?

  97. By Tony on Jun 26, 2008 | Reply

    I recently got infected by IE antivrus. I can’t find any of its processes. Can anyone explain why?

  98. By arnold reyes on Jun 30, 2008 | Reply

    any one pls help, i cant delete vista antivirus 2008 i tried to do what ive read in the comment section but still cant delete it. thanks

  99. By Melissa on Jul 2, 2008 | Reply

    Start your computer in safe mode…. Then do a system restore to before you go the virus… I have been fighting this bugger all day and finally did that and all is well now…..Thank you to the person who posted this option… I was getting the blue screen of death!

  100. By Mitch on Jul 2, 2008 | Reply

    hey ppl’s, the other day my laptop went spaz and my wallpaper changed to a big blue screen with “your computer has been infected with a virus, please purchase/download antivirus software to fix the problem” written in the middle. now every 10 mins im being prompted to download antispyware expert. does this mean my pc is infected with a virus or is it just trying to get u to download one? PLEASE HELP!!!!!

  101. By greg on Jul 7, 2008 | Reply

    is there a software tool the I can trust, to download and remove this pesky virus? I don’t trust a lot of these forums but I am willing to try if someone who has used it can confirm it. Oh and trying to use control panel or by going thru start, all programs, then antivirus 2008 un install deos not work either. I tried both and my PC is still infected.

  102. By tom on Jul 8, 2008 | Reply

    i dont get how to get to task messenger i bean there befor on my old internet now i got internet 7 thats what got up my anti virus thing

  103. By c-crack!! on Jul 9, 2008 | Reply

    SYSTEM RESTORE!!

    thx anthony!!

  104. By Amanda C on Jul 10, 2008 | Reply

    I need help ASAP, i have that extremely annoying and hard pressed to remove virus called Rogue.Antispyware among a few others. It removed access to my ctrl alt del to get to the task manager, and well as removed access to my control panel and everything else. I have downloaded the maliscious removal tool from microsoft as well as a remover tool for this virus, but it will not let me install it. What can i do? I have been trying for 2 days now and nothing seems to be working. How do i get to the task manage when this happens? PLZ HELP>

  105. By jd on Jul 12, 2008 | Reply

    if i use system restore, will it affect the files on my pc? i’m afraid i might lose other important files. sorry, all new to these. i found so many .dll on my drive.

  106. By Albon on Jul 13, 2008 | Reply

    Im infected bad I cant run firefox or opera browsers
    im surfing from a windows explorer window lol.
    I cant install any other spware killers
    or install anything. I have AVG antivirus with
    firewall and antispyware. I cant update online
    must dload updates from avg website. This is really
    bad popups toolbars installed u name it. somebody tell
    avg to add an update to counter this.

  107. By Ben on Jul 14, 2008 | Reply

    When trying ctrl -shift-esc, ctrl-alt-del, etc, it tells me that administrator has disabled task manager. How do I get into task manager? Trying to get rid of AntiSpy storm. It already took my $50.

  108. By JK on Jul 15, 2008 | Reply

    cancel your card immediately

  109. By Joe on Jul 17, 2008 | Reply

    Thanks Melissa,

    i had the dreaded antispyware 2008 and did as you suggested ( started the mchine in safe mode by tapping f8 on startup ). This allowed me to perform a system restore and it looks as if everything in the garden is rosy again.

    Good luck everyone.

  110. By matt blair on Jul 20, 2008 | Reply

    hey i cannot pull up a task manager it says that the “administrator” disabled it and i cannot get into my computer or my start bar. please email mdblair20@gmail.com for advise

  111. By Jeff on Jul 21, 2008 | Reply

    Hey guys. I got rid of Antivirus XP 2008 in a matter of minutes using system restore and i didnt have to fool around with the whole task manager and deleting .dll junk. (i actually couldnt even open task manager as it was disabled by the virus). just restart your computer and hit F8 during start up and it’ll prompt you for system restore. all you gotta do is make sure the date you choose to restore it to was before you got the malware. i only had mine for a matter of days :) make it easy on yourself and just do system restore. hope this helps, let me know :D

  112. By mike on Jul 21, 2008 | Reply

    How do I UN-do the parts of my computer that the ‘ADMINSTRATOR’ TURNED OFF?

  113. By Dave on Jul 22, 2008 | Reply

    Can not back date on system restore. It is frozen. only changes as the day changes. What can I do now?

    Dave

  114. By Brady on Jul 22, 2008 | Reply

    This doesnt even help i have tried it before it closes the spyware for a few minutes but then it just pops up again.

  115. By gina on Jul 29, 2008 | Reply

    Need help….followed all instuctions, can’t find any of the files listed

  116. By Niki on Jul 29, 2008 | Reply

    Ok I’m completely computer illiterate and I don’t know what any of this means or anything I did the ctrl alt Del thing and well I don’t know what the hell I’m lookin’ for and all the things that y’all have mentioned are not on there I did a system restore the last time I had this problem and it worked but now it’s back with a vengeance and it won’t let me do a system restore and I just do not know what to do. I wish I could get ahold of my brother who’s a freakin’ computer genius but noooooo….HELP

  117. By Mike OBryan on Jul 31, 2008 | Reply

    My problem is that I cannot get to the Windows Task Manager because ‘Virus Remover 2008′ has disabled it. I caoont get to the Command Line either because the virus hsa removed all the Program Files from the desktop, leaving only the icons for applications.

    I cannot even get it to boot up in “SAFE” Mode!

    HELP!

  118. By Tom on Jul 31, 2008 | Reply

    Mike O’Bryan,
    I hope someone can help you. Your problem is beyond my knowledge, but maybe a System Restore will work. Don’t give up, you will get it fixed. I was so relieved when I was able to get rid of the nasty AV2009 icon and pop-ups this evening.
    Tom

  119. By Tom on Aug 1, 2008 | Reply

    Niki/Mike:
    Try the instructions on this web link: http://www.xp-vista.com/spyware-removal/av2009-av2009exe-removal-instructions. It worked for me earlier today.

  120. By rajesh on Aug 3, 2008 | Reply

    I am fed up of this

  121. By lim on Aug 6, 2008 | Reply

    i am fed up with all these non sense. can someone help me with removing the antispyware 2008 xp? coz i always download the software which need to pay. so where can i clear all these without paying?

  122. By ajmall on Aug 9, 2008 | Reply

    Antivirus 2009 has gotten into my pc and will not allow me to open internet explorer, open task manager and has hidden my search and run options. Any ideas for removal? Please help.

  123. By kiosumi on Aug 10, 2008 | Reply

    PLEASE HELP!!!!! THIS IS EXTREMELY ANNOYING !!!!
    When I go to any internet site that i know has no spyware, it comes up with this message that says “Blocked” on the tab title and
    “Internet Explorer Warning – visting this web site may harm your computer!” then the only way it says it can fix it is buying Antivirus 2009 and if it doesn’t block the site it has a yellow bar that says “the page you are viewing probably contains spyware, adware etc…Your system might be at risk Click here to protect your system with Antivirus 2009″

  124. By Margrite on Aug 10, 2008 | Reply

    I have purchased this antivirus xp 2008 and I cannot get tech support, not by phone or sending a message. I cannot stop this annoying system information pop up. Cannot download my purchase order. Everytime I try to register my purchase it tells me that it is a trial. NOT FOR OVER $100. IS CERTAINLY NOT A TRIAL. PLEASE HELP.

  125. By Siva on Aug 13, 2008 | Reply

    I did not install this. But I receive messages in dialogue boxes saying to install this whenever I access My Computer saying that you C:/Windows could be affected. I know this is fake, but hot to remove these nonsense? Email me at siva992@msn.com

  126. By BILLY on Aug 14, 2008 | Reply

    Antivirus 2009 has gotten into my pc and will not allow me to open internet explorer, open task manager and has hidden my search and run options. Any ideas for removal? Please help….!!!!!!!!!!!!!!!!!!!!!!!!!

  127. By danny skinner on Aug 14, 2008 | Reply

    this is about antivirus2009. my task manager has been disabled by administrator. I am the administrator and can’t get in to re-enable the task manager. can anyone tell me how to get arount this?

  128. By Aaron on Aug 15, 2008 | Reply

    What happens if you have MSN installed and you “close msnmessanger”? What will happen?

  129. By dianna on Aug 15, 2008 | Reply

    i dont want the security xp system anymore

  130. By Luis on Aug 16, 2008 | Reply

    just go to PROCESSES and finish the one with ANTIVIRUS 2009 description THEN delete the antivirus 2009 folder. :-D

  131. By janice copeland on Aug 17, 2008 | Reply

    Bless your heart, Anthony! Your advice worked.

  132. By gosh on Aug 17, 2008 | Reply

    how do you know which processes to delete?

  133. By P on Aug 17, 2008 | Reply

    Do you have to download the program for your computer to be infected? Because I don’t think I did – I just exited the windows as best I could and then ended the program on my task manager. Not sure if that’s good enough though – I’ve done a manual search on my computer, and there doesn’t appear to be any suspicious programs or anything.

  134. By bondy on Aug 18, 2008 | Reply

    Hi there I have a big problem. XP antivirus 2008 on computer…no desktop to view no taskmaster to help…just rescue & restore…guess what else the owner of the computer has never done a back up…just want to try and save photos for them. I have tried almost everything that I know but really need to know a trick to bypass and get to either taskmaster or desktop…it sounds difficult…I am happy to do a restore but can’t do a partial it needs to be a full restore to factory settings…please help:-)

  135. By bobthedad on Aug 18, 2008 | Reply

    My XP computer was totally locked up and would not allow me to reboot, restore, search, or open anything. I restarted in safe mode by killing the power and holding the F8 key while restarting. I was then able to run my virus scanner and begin removing the parts manually. It would not allow me to download the Windows One Care virus scanner.

  136. By bondy on Aug 19, 2008 | Reply

    I have tried the F8 and all it does is go to where I can run in safe mode but when I press safe mode it just runs through a list of files and locks….:-(

  137. By julie on Aug 19, 2008 | Reply

    i dont find spydawn.exe in my task manager processes,,do you think that means that i dont have antivirus2009 problems anymore ??

  138. By sidd on Aug 21, 2008 | Reply

    don’t delete registry keys if u don’t know about that

  139. By stosh on Aug 21, 2008 | Reply

    When you try to open Task Manager, the following error may occur:

    Task Manager has been disabled by your administrator

    This error is caused if the DisableTaskMgr restriction is enabled. To enable Task Manager, try one of these methods:
    IMPORTANT: If this restriction was enabled in your system without you doing anything or without your knowledge, then it’s highly likely that a Virus has blocked the usage of Task Manager in your system by enabling the DisableTaskMgr policy via the registry. I strongly suggest that you perform a thorough checkup of your system immediately.

    Click Start, Run and type this command exactly as given below: (better – Copy and paste)

    REG add HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System /v DisableTaskMgr /t REG_DWORD /d 0 /f

  140. By Joe on Aug 22, 2008 | Reply

    I have a Red round icon with a white X in it in my lower right tool bar. It has the following message in it.

    Windows has detected spyware infection!
    It is recommended to use antispyware tools to prevent data loss.
    Windows will now download and install the most up to date antispyware for you.
    Click here to protect your computer from spyware.

    If I click on it or right click on it – it starts loading WinAntispyware 2008 – how do I get ride of it.

  141. By Bobby on Aug 22, 2008 | Reply

    Removed Anti-virus 2009 and annoying pop-ups. Thanks Anthony May 4,2007

  142. By Brian on Aug 28, 2008 | Reply

    stosh,

    Thanks for the instructions on how to restore access to Task Manager, however, that did not work for me.

    I copied and pasted the command like you suggested but to no avail.

    Any other suggestions?

  143. By len on Aug 29, 2008 | Reply

    task manager is still locked after i put that code in the run application now what??

  144. By Chris on Sep 1, 2008 | Reply

    Thanks for all the input, all. My son managed to get this virus through a web game called “Roblox,” which seems to be a harmless Lego game. Ha! Shame on me for letting him use the machine. Lesson learned, but thanks for all the tips for the various fixes.

  145. By Gino on Sep 2, 2008 | Reply

    I’m unsure of which processes to delete. None of them appear as “.dll” They are all “.exe” processes and none of them even remotely resemble anything close to System Antivirus 2008.

    Can anyone help me get rid of these processes?

  146. By The Rock of EN 1384 on Sep 5, 2008 | Reply

    Had the antivirus garbage for some time, just started getting error messages for no reasons about xp antivirus 2008. Backed up my PC on a zip drive then reformatted my hard drive. Haven’t seen the virus in two weeks or so. May just be hiding in some file temporarily stagnant, am not sure.

  147. By lyn on Sep 5, 2008 | Reply

    my task manager is disabled and could not even access my “start ” option to run the command..what should i do? pls help..

  148. By Larry Finley on Sep 7, 2008 | Reply

    Had the antivirus 9008 for three weeks. Tried everything, but they all ended up wanting $. Then I went to the edit registry key sequence listed somewhere in these comments, found a file ending in .dll ing the HKEY_CLASSES_ROOT file, deleted it and so far so good!!!! Thanks a bunch!!!

  149. By Larry Finley on Sep 7, 2008 | Reply

    Me again. Sorry,False alarm. Deleting the .dll file did help a lot, but after about an hour of use the Antivirus 9008 was back! I’m in way over my head on this. Any insight out there? Please advise. LF

  150. By Pramod on Sep 15, 2008 | Reply

    Hi all, I’m facing a problem in task manager. I can open the task manager window but can’t end any of the processes. Neither .exe nor .dll files. As a result system is hanging and sometimes I won’t get the start menu options clicked. Please do help. Waiting eagerly.

  151. By rob on Sep 15, 2008 | Reply

    I had this virus last year.
    your better of re-installing windows
    because it becomes corrupted after attempted removal.

  152. By Laura on Sep 17, 2008 | Reply

    System restore works wonderfully to remove this from Windows Vista. Good luck to all

  153. By Krezik on Sep 23, 2008 | Reply

    same problem…

    Question: can I safely remove folders holding my pictures and my music to an external harddrive without transporting the virus to my new laptop?

  154. By michael w. fuller on Sep 29, 2008 | Reply

    live in los angeles, ca. every 5 weeks i have to deal with a serious virus, but this one takes the cake (or my computer). i’ve read where someone would like to kill this person, i say no let him rot in maximum security prison with laxative in their food, every meal(for reasons that they killed my computer with their stupid virus)
    i’m stuck in a wheelchair and my ears ring 24/7. (cerebral palsy and tinitus, nine tears and ciunting.)and no freinds to speak of and the family doesn’t want anything to do with me either, and at 51 1/2 amost 52 by less than two months well, wake up fool and get with reality, would you like to deal with all i’m dealing with??? i could go on and on but i’ll stop here for now.
    eternity well i got some news for the so and so, you opened a bad door that you can’t return.
    mfuller6@ca.rr.com

  155. By johnny on Oct 15, 2008 | Reply

    well i hope it work but the only problem is th virus disable my task manager now that i cant stop it what should plss send the solution to my email plssss really need it

    john_tay123@hotmail.com

  156. By ~JMay~ on Oct 19, 2008 | Reply

    I have to agree with Jesse… seriously, all you nooblets reading this. Don’t try it, just get some help.
    ~JMay~

    By Jesse on Feb 27, 2007 | Reply

    Honestly, if the person didn’t know this already, they shouldn’t be playing with this at all.

  157. By ~JMay~ on Oct 19, 2008 | Reply

    LMAO!!! I just read Johnny’s… dude, that sucks the big one. no task manager. Looks like you and geek squad need to have a little date. And if the screw it up more you get new comp!
    ~JMay~

  158. By Trevor Smith on Oct 20, 2008 | Reply

    Thank you so much this worked great. I had that stupid Virus Response 2009 virus urg.. it was horrible. Thanks for keeping things simple :)

  159. By diane on Oct 23, 2008 | Reply

    Hi
    You posted that something worked – what worked? We just got this antivirus 2009 yesterday
    Thanks

  160. By rittie on Oct 24, 2008 | Reply

    i used virus response lab to run a test on my PC and it gave me a whole lot of threats but it didn’t remove them,it told me that’s its weak.how come it didn’t work

  161. By Ameya Ghag on Oct 25, 2008 | Reply

    Guys stop the process primarily and then terminate the folder from Program Files. I recommend u download the above software for a backup…….and then this sucker is Hasta-la-viista baby………

  162. By Dave on Oct 26, 2008 | Reply

    So… what is the BEST spyware/malware removal program to buy? Is there a good program that’s easy on the wallet? Any help would be greatly appreciated! Thanks in advance!

  163. By eliel on Oct 26, 2008 | Reply

    I have done all of the above a the program is still haunting my PC…!!!! please help!!!!!!

  164. By eliel on Oct 26, 2008 | Reply

    finally i’m free…..thanks guys……go to all programs>applications>system> system restore…then choose a later date from the infection it works great and takes all away!!!!!

  165. By jonny bravo on Oct 27, 2008 | Reply

    had the virusrepsonse lab 2009 – also couldn’t find a .dll or readily apparent .exe process to end.

    ran system restore (back one day) in XP – viola, all gone. Thx

  166. By Laura on Oct 27, 2008 | Reply

    How do i get my $$ back?!! =)

  167. By alence on Oct 31, 2008 | Reply

    What do you do when the task manager is disabled?! I have tried enabling it from RUN but as long as I write gpedit.msc in RUN – it says that there is no such thing…

  168. By Dave B on Nov 1, 2008 | Reply

    I think Anthony Quinn’s advice worked but, if you have multiple users they all need to restore. Thanx A.Q.

  169. By anvar on Nov 9, 2008 | Reply

    I searched and deleted the ‘Internet Antivirus Pro’ entries from registry and restarted PC. Again deleted all folders. Works perfectly. Thanks for your great help guys.

  170. By Shanika on Nov 10, 2008 | Reply

    It was great.

  171. By Kailee on Nov 13, 2008 | Reply

    Ok… I don’t know much about my computer… But every time I Ctrl+Alt+Del the window doesn’t stay up. It’s impossible to stop applications from running. What do I do?

  172. By Krista on Nov 13, 2008 | Reply

    Hey all, Im sorry to hear your having problems with your computers. Unfortunalty im stuck in the same boad with Virus Trigger. I swear i am going to loose my mind. If anyone can give me tips on how to get rid of this horrid virus i would be sooo greatful!! I get pop ups every five seconds and it wont let me enable it. PLEASE HELP!!!
    email me please!!
    Lots of love and good luck everyone!

  173. By Rock on Nov 14, 2008 | Reply

    Just purchased the antivirus 2009 and just read all these comments. Is there anyone that can help me figure this thing out? I cannot believe that I had fell for this gimmick. Had anyone got there money back?

  174. By Justin on Nov 21, 2008 | Reply

    Are all .dll files bad? Should I get rid of all of them the same way as the Antivirus 2009?

  175. By eli on Nov 26, 2008 | Reply

    THANKS FOR THE HELP IT WORKS LIKE CRAZY
    ALL VIRISES GONE (FENETO)

  176. By Ify on Nov 27, 2008 | Reply

    please, thank you Anthony Quinn, I was able to remove the rapid antivirus from my computer.

    My problem now is how to revert my computer screen “upsise up”, it turned upside down as a result of the rapid antivirus. I will be so grateful if any body can give me any suggestion on how to fix this because because I can only use my computer with the head down and on the floor.

  177. By Nedo on Nov 28, 2008 | Reply

    problem is that when you have a zlob on your comp. you cannot start task manager because it tells you that administrator forbid it to open :(

  178. By Amanda on Nov 30, 2008 | Reply

    Ify, you can turn your computer back right side up by pressing ctrl alt and the up arrow at the same time. hope i am not to late to help.

  179. By Samantha on Dec 3, 2008 | Reply

    Thanks for advice. After stopping the program through task manager was able to delete the files. All gone now. Took a couple of minutes after hours of searching for answers!

  180. By Thomas on Dec 4, 2008 | Reply

    oh boy…. so Winweb just randomly popped up and told me that i had over 500 trojans on my computer (which i wouldn’t be surprised at all)… it did a “system check” and asked me to subscribe to it…. if this happens to you READ CAREFULLY… THERE ARE SPELLING MISTAKES EVERYWHERE.

    I recently installed Panda antivirus and it seems to work ok. But I need a full system clean up because this is getting ridiculous. i have a worm eating away at my video card so everything, even my tool bar, is white. help!!!

  181. By paula on Dec 6, 2008 | Reply

    One of our computers has Antivirus Trigger — Can’t even open Task Manager or open or download any browser at all to download pricey removal tools. Have tried obvious fixes. F8 doesn’t do trick either. Seems Antivirus Trigger has ‘eaten’ all Service Packs as well. Any suggestions? Microsoft Customer Help Telephone Service is no good if can’t manipulate screen so don’t waste your money on this.

  182. By paul on Dec 7, 2008 | Reply

    im not the best with technical computer stuff. it wouldn’t let me into a site the other day and it said to download winiguard to solve the problem. i did that but didn’t end up paying for it. ive run the uninstal thing and this stupid warning keeps poping up ever 5mins. how do i make it stop. someone pls help its doin my head in.

  183. By vitea on Dec 8, 2008 | Reply

    Multumesc,merci,thank you.

  184. By Papa on Dec 9, 2008 | Reply

    This routine removed 2009 antivirus spyware on my PC.
    Thanks!!!

  185. By Deema on Dec 19, 2008 | Reply

    i don’t get which one thing i’m actually supposed to end process :S
    what’s the name of it?
    PLEASE HELP!

  186. By billy on Dec 24, 2008 | Reply

    I Hope someone will able to help me here. I have gotten the virus response lab 2009 on my computer, and it starts when I turn it on,and automatic starts up. It seems like it is even taking over my McAfee. I am unable to get on McAfee to do a scan. It is like my computer locks up. It shows up in my task bar, but McAfee isn’t there. My question is how can I get rid of this big problem? Is there anyone out there that help? I would be very grateful for your help. Thanks: Billy

  187. By reg on Dec 25, 2008 | Reply

    I have read all posts and nothing suggested has worked. My Taskmanager does not appear when you press Ctl/Alt/Del. I have downloaded antivirus software which identifies downloadr.trojan and it says that it has removed it yet it still continues to pop up every 30secs or so. I have tried to restore in regular and safe mode but it just freezes up.There was a program Antispyware2008 that I removed from programs. I am stuck and don’t know what else to do. Can anyone give me any advice

  188. By carlie on Jan 2, 2009 | Reply

    Mine won’t let me do anything, as soon as I log in, the “spyware guard 2008″ pops up and then I get that blue screen error. Am I totally screwed?

  189. By colton on Jan 3, 2009 | Reply

    I was watching a movie of the internet and then all of a sudden when i got back on my computer it kept popping up virusremover2008 and it also downloaded a program onto my desktop. how do i get rid of i looked in task manager and my norton and spyware doctor can find anything. HELP

  190. By Neil on Jan 3, 2009 | Reply

    The FTC has caught the perpetraters in this XP antispyware 2009 scam- apparently over 1,000,000 people purchased the $40 fix online. My PC is still fucked from this virus and has been for several months- as soon as I think I have removed everything it comes back- make sure that in the ‘log off, restart PC, turn off PC window that you do not allow any installs when you see that pirated shield logo.

    There is a special place ion hell for the peices of shit that are responsib;e for this.

    Contact the FTC and demand two things 1- that they force the criminals to make the fix available to all for free- preferably through the FTC website so concumers know it is legit. 2- prosecute these mother fuckers and throw the key away- until we start treating these as the very serious crimes that they are people will ocntinue to do it. If they know there is serious jail time if they are caught they won’t!

  191. By chris on Jan 4, 2009 | Reply

    I agree, I’m angry with the term”virus” makes it sound as though it is something innocent. This is criminal behavior. I can’t believe people are using thier time to hurt others this way. I just lost another hard drive two weeks ago because it keep re-starting from the bios and back to the windows starting screen. Anyway, I don’t here anyone in congress making any noise about this, it is costing us alot of money and time, not to mention it is a security threat to our country.

  192. By nkwachi on Jan 10, 2009 | Reply

    thanks a lot u saved my system from crashing.

  193. By Seb on Jan 12, 2009 | Reply

    when i found out this the av 2009 was a big problem this was really bad i got in trouble but thanks to this my pc is back to the way it was

  194. By Barbara on Jan 16, 2009 | Reply

    I am on my sister’s PC, and she has picked up this SystemSecurity malware garbage. I have tried to delete it all, but from my task manager, it couldn’t find any of the files. She already tried add/remove programs. This flippin’ window keeps popping up. I have tried to go into regedit, and I don’t know what to do once I get there. Help please….

  195. By Bret on Jan 18, 2009 | Reply

    this is the gayest thing evr, i cant get on any websites without it blocking it

  196. By Kyle on Jan 22, 2009 | Reply

    hey it may not be spydawn.exe mine was av360 you just have to find the correct one and it worked for me

  197. By gerie on Jan 29, 2009 | Reply

    im looking for a free removal spyware sorry i thought its a free and i download it already.. i have a360 on me and idk what to do,they popping so great and i cant delete it… pls help me… gsl_log@yahoo.com

  198. By tim on Jan 30, 2009 | Reply

    I used the restore system and it worked fine. It was simple and it was free. Under programs before I restored was 360 and afterwards it was gone

  199. By zuzu on Jan 31, 2009 | Reply

    how did u find pjkxcoxq.dll???
    i cant find it anywhere

  200. By jamie on Feb 1, 2009 | Reply

    I got this damn think on my computer the other day — i’ve searched for the files and folders — no luck! HELP<<<<<<< someone!!

    Not sure what to do — i cannot stand these people who make this crap! What’s the point?

    no the real question is how do i get this off my computer?

  201. By jamie on Feb 1, 2009 | Reply

    HOW DO I SEARCH FOR THE FILE? IT ALWAYS TURNS UP “NO file found”

  202. By jamie on Feb 1, 2009 | Reply

    I think i am going to buy a mac — i think that the pc creators should provide more protection for their product — to create a stress free for customers — like us dealing with this type of problems. It is the least they could do.. hire the top dogs in computers and beat these guys — GEEZ you know they have the funding.

    THE little man (us) is the one who getting screwed — after countless purchases of PCs and virus after virus — i am just a simple user with pics of the family and checking out my favorite sites — i am a little one — not trying to hurt the worms that make the viruses.

    we need more detailed “dumbie help”

  203. By Jonathan Bogart on Feb 2, 2009 | Reply

    Dear all,

    Indeed, microsoft has been a big disapointment. The so called (by MS) operating systems actually lack some of the basic features that were supposed to be present on a real OS. It doesn’t cross anyones mind that an administrator user can not kill a process, because the same process doesn’t feel like shutting down. Imagine the follwing dialog:

    OS to a process – Could you pleeeeease shut down?
    process – Why?
    OS – Well…because I’m asking…
    process – Ok…maybe if you ask nicely I’ll consider it :)
    OS – Maybe you’re busy…I’ll wait 20 secons…
    process – Don’t bother…I still have 2000 files do screw with and over 100 exe to infect…
    OS – Are you a virus or something???
    Process – If you were a XP I would say ‘no’, but has you are Vista and you actually don’t have nay power to shut down processes…yeah, I’m a virus :) )))
    OS – oh god!!! what can i do?? what can I do??

  204. By EDRN on Feb 3, 2009 | Reply

    sorry, posted before I was complete. When I went into system restore (the malware was still infecting the system somehow) I can only go back to January 23, 2009. Is anyone else familiar with this virus removing a restore point? This is odd……

  205. By Chris on Feb 4, 2009 | Reply

    MS Anti Virus is Mal-Ware!!!!! Very Bad!!! And i cant stop wat the fuck is this bull crap!!!!

  206. By kookie on Feb 4, 2009 | Reply

    for some reason my system restore doesn’t work and my computer has that spyware protect 2009 on it with weird pop-ups and it’s basically taking over my computer!! how do i get rid of it, it won’t even let me access anything to do with yahoo for some reason. i have screen shots of the pop-ups and what they say. I even get a little box pop-up that says system shut down and it counts down until it shuts down…what is wrong with this computer and how do i fix it!? someone pleasee help it will be much appreciated!!

  207. By margaret on Feb 4, 2009 | Reply

    hi lodged on wed 4th feb to find xp police antivirus can anyone help me please

  208. By Kyzon on Feb 5, 2009 | Reply

    ok XP Police turned off my Ctr+alt+del command and now i cant get to my task manager.
    it says that its been disabled by the administrator… but i’m the admin on my computer and i’m the only account too..
    so if ya can help thanks..

    kyzonxin@hotmail.com

  209. By dancer in the rain on Feb 6, 2009 | Reply

    hi,
    I did it in a little bit different way – worked for me!
    I went to *run…* typed ms config and removed it from the startup list – restarted the computer and then by *search* found it and deleted.

  210. By Ray on Feb 7, 2009 | Reply

    SYSTEM RESTORE…WORKED FOR ME! Thanks for the input.

  211. By Sally on Feb 12, 2009 | Reply

    I try to do this but what happened is I wrong full go to process then highlight the dwn.exe owner and keep on counting I click the end process twice when I finally I look at it I got the wrong one what should I do now can I still recover what I just done. oh my heart here raising scared to have a problem with our computer my husband be mad at me. I just got this virus av 360 yesterday please help me what to do thanks. I would really appreciat it please help me as soon as someone read this.

  212. By jonathan on Feb 15, 2009 | Reply

    how can i get task manager back
    my dad did put it out

  213. By JIM on Feb 16, 2009 | Reply

    IF YOU GET THIS IT’S A SCAM AND WILL NOT DISAPPEAR. WHEN YOU GO TO SEARCH TO GET RID OFIT TYPE IN A360 IT WILL COME UP

  214. By xxx on Feb 18, 2009 | Reply

    thanks a lot,
    my windows normally now…
    i’m from indonesia, sory for my bad english language..

  215. By alesha on Feb 19, 2009 | Reply

    help i have xp police on my computer and it has taken over i can’t do anything i can’t use system restore, task manager, my startup menu won’t even show up i booted up with super antispyware in safe mode and i finally was able to erase it from my hard drive so i thought but my computer still won’t let me do anything is this fixable

  216. By kat on Feb 28, 2009 | Reply

    hi
    i tried to sytem restore 4 times to different point s and removed all those processes from the task manages idea but everytime i reboot it manages to come back as a different entry. i dont have time to keep rebooting trying system restore. Does spyhunter really work???? it is for my daughters laptop she uses for school so we have to get rid of it – she didnt know that it was a virus as it looked like norton. everytime i do a restore it comes back saying it cannot be restored to that point….

    help please

  217. By Giro on Mar 5, 2009 | Reply

    Thank you,Gracias and arigato man you save mi life

  218. By Misty on Mar 7, 2009 | Reply

    Any reaon why system restore would say it can’t be restored to that point?? I keep trying to go back to a checkpoint i January or February – I have several dates to choose from but they are all saying it can’t be restored to that point.

    I am having issues with too many processes running the background that are slowing my internet speed down emensley. I have no spyware, adware, virsus or anything like that. I am pretty savvy with my computers but I haven’t come across this before….

    Anyone got any ideas?? I know how to stop a process in task manager but that doesnt help the next time I restart my computer. How do I stop processes from starting from the get-go? I see alot of things on my list that I don’t know what they are…. 46 processes running right now…. any help/ideas would be appreciated!!

  219. By jeriesha on Mar 7, 2009 | Reply

    does anyone else have the antivirus 360 thing on their computer?

  220. By Waylon on Mar 8, 2009 | Reply

    Norton 360 is piece of s*%t. I have it and will be removing it shortly. It neither stopped this virus nor found it during a scan. It’s a resource hog that slows down you computer, obviously for nothing.

  221. By jorge on Mar 8, 2009 | Reply

    this was easy as hell jus go to task manager, and end the processes given on the first page, took me like 10 seconds thanx

  222. By lostinak on Mar 9, 2009 | Reply

    when i followed the instructions, it told me that i don’t have any .dll files. any other extensions that i can look for?

  223. By Will on Mar 10, 2009 | Reply

    I don’t have the “SpyDawn.exe” program shown on this list. All “Spy” programs are permitted to end.

  224. By Tess Marlow on Mar 12, 2009 | Reply

    Yes, I just got it today. I have tried all afternoon to remove it and nothing is working. Have you had any luck getting rid of it?

  225. By Stephen on Mar 13, 2009 | Reply

    spywareremoval2009 has got in and i can’t get at task manager to even TRY and throw out sr.exe etc. it says the administrator has disabled task manager, which of course i haven’t. any ideas, anyone?

  226. By Stephen on Mar 13, 2009 | Reply

    sorry, i meant spywareremover2009 of course.

  227. By GLaDOS on Mar 14, 2009 | Reply

    i cant access the task manager…idk whats goin on.

  228. By L.McEuen on Mar 15, 2009 | Reply

    I wish I was as smart and as you THINK you are…
    L and Ks

  229. By Jake on Mar 20, 2009 | Reply

    I have the antivirus-xp-pro 2009 virus on my computer. Not being too savvy, I figured I’d do a search for all files in sys32 created on 19 Mar.2009 (the day of the infection). I found 4 files (one of which was the Trojan found by Symantec (Trojan was called “Favaena”). I deleted the four files (ahtc gif, frmwrks.exe, dt64.dll, one more I can’t remember). Apparently, it also deleted some other files which screwed up my desktop. Trying to “system restore” but it keeps hanging up after the reboot. Giving up. Any advise besides, “don’t amateurishly delete stuff ad-hoc even when extremely desperate and pissed”.

  230. By Linda Hurd on Mar 25, 2009 | Reply

    I just called microsoft. They did a great job removing this thing. Also, the State of Maryland in December 2008 issued an injuntion against the group who was doing this and set up a fund to compensate victims from funds seized by the gov. They got 1 million people to buy their fraudulent product.

  231. By Ria on Mar 26, 2009 | Reply

    Linda Hurd

    What number at microsoft did you call. I can’t even find that! Thanks

  232. By Ria on Mar 26, 2009 | Reply

    Hi All: I googled Microsoft “help” tel.# and got a “technician” with a strong Bollywood accent. He assured me not to worry because he was going to HELP me. But first he wanted my VISA # etc. and told me that he would charge my account only $299.00 which would give me three years of “service”. I told him no, no, no and then he came up with a payment plan i.e. $9.00 p.m. I said NO, NO, NO again, stated that I was very disappointed in this Microsoft help and hung up. Then I went into Windows Task Master (CTR/Shift/ESC), scanned down to WinPCDefender and KILLED it (End Process). So far so good. It has been a lousy few days while trying to get rid of this thing but thanks to all the suggestions on this site, my PC is OK again. THANKS !!!! Ria

  233. By Ria on Mar 27, 2009 | Reply

    Yikes ! I spoke too soon. This morning IT was back. I ended the process via the Task Manager again but I assume that after I turn off the computer the WinPCDefender finds it way back in. I will turn off my modum tonight and see if that works; will report back. RIA
    P.S. It has also affected my “System Restore” which no longer works.

  234. By zafer on Mar 30, 2009 | Reply

    It worked on my computer. Thank you for the advise.

    Zafer

  235. By Holly on Apr 6, 2009 | Reply

    If You Do Not Know Which One To Remove, Try The Top One Because It Might Hve The Most Memory Being Used And When I Ended It I Was Sooooooooooooooooooooooooooo Releived. The Little Icon Had Gone. Restart Your ComputreAswell And Check If It Is Gone. I Havnt Done That Yet Because Ive Just Ended It Before I Wrote This Post So Ill Tell You If It Works!

  236. By mary mary on Apr 8, 2009 | Reply

    WORKED LIKE A CHARM, THANKS!

  237. By jasmin on Apr 15, 2009 | Reply

    i didn’t understand
    how do I know which process are from “winpc” ???

  238. By jasmin on Apr 15, 2009 | Reply

    IN TASK MANAGER SUPRISELY SHOW TO ME PROCESS WITH NAME :
    “PCDEFENDER.EXE” END IT ??

  239. By Geoge on Apr 20, 2009 | Reply

    I need Help. I got Personal Antivirus stuck on my computer and can’t get rid of it. Now I never bought anything but it’s still there
    any ideas?

  240. By soso on Apr 20, 2009 | Reply

    it worked i love this sit
    yehhhhhhhhhhhhhhhhhhhhhhhhhhh im so happy

  241. By Glenda Seim on Apr 22, 2009 | Reply

    please remove from my computer

  242. By Miche on Apr 25, 2009 | Reply

    wo dude!thanx a mil!was really helpful :-D

  243. By estefania on Apr 29, 2009 | Reply

    thank u so much
    i was getting tired of
    that personal antivirus program

  244. By omar on May 4, 2009 | Reply

    hello my name is omar and i have a problem with my pc…. a program antivirus got in to my pc and i dont need it and i dont want it the fact is i can get it outof my pci already tried add and remove and my files and steel cant get it out of my pc it is called system protector please can somebody tell me how to remove it i sure will appreciate it thank you

  245. By omar on May 4, 2009 | Reply

    help!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  246. By ELMER on May 5, 2009 | Reply

    HELLO OMAR!
    TRY TO SEARCH THE SYSTEM SECURITY REMOVAL INSTRUCTIONS AND FOLLOW THE GUIDE!SAME THING HAPPEN TO ME!ITS VERY ANNOYING ALL THE TIME IT POPS UP AND GIVE ME WORRIES ABOUT THE VIRUSES!JUST BE PATIENCE AND FOCUS ON ALL THE GUIDES
    ELMER

  247. By Mike on May 8, 2009 | Reply

    I removed Privacy Center successfully and did none of the above.

    My computer was so locked up that all I had on the screen was my background and the PCenter Screen. I couldn’t get to the Start button and all the icons were gone.

    If you know anything about DOS commands, you can get rid of Privacy Center also.

  248. By Hayleigh on May 9, 2009 | Reply

    Thank you so much Anthony Quinn!! doing the system restore to a previous date really worked for getting rid of my spyware…YOU SAVED MY DAY!! (i wasted 5 hours trying to call different places to get reccomendations to do different things)…never thought id find the answer on the net. thanks a lot!!!

  249. By Amanda on May 10, 2009 | Reply

    OH was that Antivirus System Pro 2009 was ANNOYING! I’m so glad I kept rejecting the pop-up suggestions! The system restore suggestion worked! I had to try 7 different dates (about a full month backwards) to get the computer to restore properly, but my files are all fine and the blasted icon and pop-ups are GONE! GOOD RIDDANCE!!!! I couldn’t find anything in the processes, or through system searching either.

  250. By Vanessa on May 10, 2009 | Reply

    I’ve tried all of the helpful info posted here, but NOTHING has worked. This stupid spyware won’t allow me to run or access ANY program. I can’t even pull up the task manager. Help, please?!

  251. By Dan on May 17, 2009 | Reply

    I have a problem with vista, i can start the system up its ok but then i leave it for abit and when i come back to it it has somthing stupid like 144 calculater apps open, and like 88 internet browser windows, i have formatted this twice, could there be any solutions to the problem ?

  252. By Phyllis J. K. Owens on May 19, 2009 | Reply

    My problem is same as Vanessa’s. The System Security 2009 has ahold of my system and won’t let me do anything to clean it. Everything I try causes a balloon to pop up which states “Application cannot be executed. The file “anything I am trying” is infected.” I cannot access TaskManageer, I cannot download SpyHunter, my HiJackThis wil not come up, nothing works, but going online. I cannot even access DOS prompt. It will not let me start up in safe mode. What can I do? I need this computer tonight to do my taxes and submit them in the morning. Omg! I need an Excedrin Migraine tab now. Omg!

  253. By Doc DM on May 20, 2009 | Reply

    For those of you who are not able to open task manager due to the spyware, follow the following instructions to get rid of your problem. Restart your Computer, as soon as you start seeing a blackscreen start hitting F8. This will pull open the option to open Windows in safemode.(For those of you that got an option for a bootdisk, exit that and keep hitting F8) Safemode does not allow additional programs to run aside from windows manufacture settings. From here there are a couple of choises on how to proceed: Option 1 (and probably the easiest for most people courtesy of anthony) is go to to start menu, all programs, accessories, system tools and finally click on system restore. Follow the steps and rest your settings to an earlier date and get rid of the spywares control on your system. OPTION 2 is for those who for whatever reason chose to disengage the ability to system restore (that will teach you!) Once you are in safemode you can safeley root out the various trjoans, spywares and virus’ that have taken control. I reccomend going into your windows folder and organizing files by date last modified. When you see a suspect file check it against the internet to see if it is bogus and then delete it. Also go to Start, Run and type in MSCONFIG. This is where you can keep apps from loading themselves upon start up; so find the bogus spyware here and disable it. On a side note for everyone that hates yahoo, aol, and the thousands of other programs that like to start on their own this is the place to keep that from happening. If your computer is not too far gone, this should help; otherwise you either need to pay a profesional or just buy a new harddrive. Good luck and sorry for any spelling errors

  254. By Keith on May 20, 2009 | Reply

    How do you know how far back to go to select a restore point for the system restore? How do you check to find the date that your computer became infected?

    Thanks

  255. By wendy on May 22, 2009 | Reply

    My daughter clicked on PAV now I can’t get rid of it. Help me please.

  256. By mitchell on May 26, 2009 | Reply

    true someone shouldn’t be playing around with their computer if they cant find the processes but then again with instructions they should be fine

  257. By Doug on May 26, 2009 | Reply

    Thanks Doc DM!! your May 20th post with the use of F8 to start in the safe mode worked like a charm!!

  258. By mohammed on May 27, 2009 | Reply

    any one pls help, i cant delete vista antivirus 2008 i tried to do what ive read in the comment section but still cant delete it. thanks. 2My problem is that I cannot get to the Windows Task Manager because ‘Virus Remover 2008′ has disabled it. I caoont get to the Command Line either because the virus hsa removed all the Program Files from the desktop, leaving only the icons for applications.

    I cannot even get it to boot up in “SAFE” Mode!

    HELP!i am fed up with all these non sense. can someone help me with removing the antispyware 2008 xp? coz i always download the software which need to pay. so where can i clear all these without paying?

  259. By jennifer on May 28, 2009 | Reply

    you ae an angel dude i honestly wus about to go nuts with this pc defender something wus just tellin me that this progam was fake

  260. By Jeremy Reguire on May 28, 2009 | Reply

    To enable task manager, go to Run and enter this:

    REG add HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System /v DisableTaskMgr /t REG_DWORD /d 0 /f

    Regards,
    Khaled

    SOURCE: http://windowsxp.mvps.org/Taskmanager_error.htm

  261. By Jeremy Reguire on May 28, 2009 | Reply

    To Mohammed:

    NEVER download antispyware 2008 xp programs. It is a scam designed to scare you into buying the program. If you do purchase it (DO NOT DO IT), the scammers will steal your credit card information, your identity, etc, and the program won’t get rid of the viruses because it is a virus itself.

    Just google “antispyware 2008 xp” to see for yourself.

  262. By steve on Jun 1, 2009 | Reply

    look for sysguard.exe and removed it .

  263. By Alysha on Jun 2, 2009 | Reply

    I can’t figure out how to get rid of this “antivirus system pro” for xp. I can’t find spydawn in my task manager or fyxkaah.dll. Please help this thing is driving me crazy.

  264. By scott on Jun 6, 2009 | Reply

    ok MY soon to be inlawas have this thing and I have been on here most of the night anmd now today trying to find a kill for it. But I did load mcafee on there computer took like 2 hours and it changed their home page automatically and their tool bar then I was able to go to where I needed to for about 15 minutes then it started all over again I kept hitting back until I was able to get updates for the programs I was putting on. and I imagine it will do the same thing for downloads to kill it but Idk that is why Im looking on here for more info……I suggest that NO-ONE go into the system files and start deleting anything unless you know exactly what the hell you are doing or you will be vixiting the geeksqaud…..besides I would rather pay 50 bucks to them then for some program to get rid of them and get more viruses.

  265. By adalina on Jun 7, 2009 | Reply

    Hi. I know very little about computers so like an idiot i downloaded this program thinking it would help. I can’t get rid of it i can’t find Spydawn.exe or whatever and i fear i might delete something important on task manager. HELP ME PLEASE!!!

  266. By stephen on Jun 7, 2009 | Reply

    anyone tried deleting sysguard.exe in task manager to get rid of antivirus system pro alert problem?

  267. By Cedric Doss on Jun 7, 2009 | Reply

    Please help!!! System Security has invaded my computer and not I can’t open anything to remove it. Can any one help. It just tells me that the action cannot completed.

  268. By seca2 on Jun 9, 2009 | Reply

    Please help!!!I have pc.exe virus When I boot up the laptop it starts scanning so I went to the task manager and I can find the pc and close the action. But is as far it goes. How do I get back in to windows? Once I close the task manager all I get is a blank desktop. I tried going in through safe mode and same thing. It won’t even let me format because I will get an memory error after a while. Please help!!!!!! Thanks

  269. By jross on Jun 10, 2009 | Reply

    Hey, here is a way to get the ctrl alt del thing to work.

    I know that stupid security usualy kills it but I found that if you restart your computer and as soon as you put in your password and it goes to your desktop hit the magic buttons.

    You have to do this before it starts initialising your programs. Otherwise it fails.

    As soon as it comes up start hitting the end task button. The security thing should be the top program anyway so just click it fast until it shows up.

    Then you can shut it down before it gets its grip. Thus allowing you to get spyware stoppers and such working.

  270. By computer_nerd on Jun 11, 2009 | Reply

    Yer Hi , i have this thing on my computer , im not sure excatly what it is but its on the screen, its on my programs, oh damn i mean my screen page…but the real problem is the screen is just all gone black….theres no light indicating to me why its not working, doesnt anyone have any up to date info as to why this is occuring DAMN I NEED HELP!
    PLEASE HELP ME THERES NO LIGHTS AHHH HELP…ok _dido out

  271. By SUCCESS!!! on Jun 19, 2009 | Reply

    OMGOMGOMGOMG!!!!!! If you End Task Tree In the Ctrl+alt+delete menu under processes for sysguard.exe TOOK IT RIGHT OFF!!!!!! I hope this helps others!!!!

  272. By Robert on Jun 19, 2009 | Reply

    I tried to access Task Manager but it keeps going away as soon as i open it the virus wont let me open Task Manager

  273. By zack on Jun 27, 2009 | Reply

    Ive tried the system restore and restored my computer 2 months before i got this virus and it still pops up, and ive ran webroot spy sweeper and removed the program but it still continues to be on my system. what do i need to do?

  274. By bala on Jun 30, 2009 | Reply

    Same thing for me

    My problem is same as Vanessa’s. The System Security 2009 has ahold of my system and won’t let me do anything to clean it. Everything I try causes a balloon to pop up which states “Application cannot be executed. The file “anything I am trying” is infected.” I cannot access TaskManageer, I cannot download SpyHunter, my HiJackThis wil not come up, nothing works, but going online. I cannot even access DOS prompt. It will not let me start up in safe mode. What can I do? I need this computer tonight to do my taxes and submit them in the morning. Omg! I need an Excedrin Migraine tab now.

  275. By jospat on Jul 2, 2009 | Reply

    please help , my computer has been invaded by fast antivirus 2009. it took control of my security centre. i cant download a new antivirus because this one is atill running.
    i dont know where it is. i already deleted all files. i cannot use ctrl alt delete and task manager.

    dont kow what to do treid a lot.
    please help…

  276. By Nana on Jul 3, 2009 | Reply

    i killed this PERSONAL ANTI VIRUS after a week of struggling…follow these steps. it toook me 6mins;
    1.alt+ctrl+delete
    2.under processes select pav.exe
    4. click END PROCESS
    5. Go to MY COMPUTER
    6. Select DRIVE C:
    7. select PROGRAM FILES
    8. Look for PERSONAL ANTIVIRUS and DELETE it.
    9. EMPTY your RECYCLING BIN.

  277. By Gerry on Jul 4, 2009 | Reply

    “Security System” is on my PC.

    Thanks to excellent advice posted here I’ve been able to start in SAFE mode, and try a RESTORE. I still find difficulty knowing which “.dll” files I can safely remove.

    Fortunately I also have a laptop which I’ve never had files from the PC onm so able to get onto the web and send this msg!!
    Thanks in advance

    GC

  278. By billy on Jul 6, 2009 | Reply

    i have system security virus and ive checked and tryed every way of removing at and it doesnt get rid of it it also automatically closes anything that could stop it i really need help!!!

  279. By Neil on Jul 7, 2009 | Reply

    same problem as Billy – the virus is preventing me from doing any of these things. I can’t open task manager, I can’t download and run any spyware removal…

  280. By aish on Jul 7, 2009 | Reply

    i have tried the procedure to edit registery nd
    but my computer do not open regedit as well as task manager….so what should i do now
    sombody help me plzz
    how to restore my pc too?

  281. By Roger on Jul 7, 2009 | Reply

    Have attempted to enter task manager using Crtl+Alt+Delete – unfortunatly the System Security program has hi-jacked that function. It has also eliminated my ability to access the Add/Remove software feature in windows XP. Attempting to run msconfig has also been disabled.

    Any ideas??

  282. By Chris Cottam on Jul 8, 2009 | Reply

    i have the same problem as everyone else on here. My computer is infected with the system security virus 2009 and I cannot do anything to remove it. Please can somebody help. I am unable to remove the program, it won’t even allow me to do a system restore!

  283. By isahir on Jul 8, 2009 | Reply

    i see this help but in my system task mangager can not show personal antivirus
    but its file is in window c proggrame file and in bottom line of desktop
    plz help me i am in much problem
    help me and told me any free software for removal it

  284. By joe on Jul 8, 2009 | Reply

    How do I get rid of the spylock icon in my task bar?

  285. By Viki on Jul 8, 2009 | Reply

    I am having the same problem as everyone else on here. My computer is infected with the system security virus 2009 and I cannot do anything to remove it. I am unable to remove the program, it won’t even allow me to do a system restore! Can’t get into task manager. Can’t get into anything but online.

  286. By alex on Jul 13, 2009 | Reply

    Buy a mac, this shit doesnt happen on macs, i have a pc and a mac, guess which one has this stupid virus right now . . .

  287. By Dave B. on Jul 13, 2009 | Reply

    I had system security BAD…

    I hit F2 first. Got out of that and hit F8 right away (keyboard was disabled before).

    In safe mode I was able to run my real spyware software and it appears to have worked.

    Good Luck!!

  288. By radar on Jul 14, 2009 | Reply

    Personal antivirus has invaded my pc I cant find away to remove it, I tried the suggestion posted by Nanna july 3rd. except it isnt showing up in task manager. Has it got another alias.

  289. By Phil on Jul 15, 2009 | Reply

    Man, this thing drove me nuts. Thanks for the tips. I tried some of the other suggestions and got nowhere, but yours worked like a charm. Especially for me not being so tech savy it was easy, quick, and effective. Thanks

  290. By Phil on Jul 15, 2009 | Reply

    Sorry, I was writing about DOC DM’s plan.

  291. By bebe on Jul 16, 2009 | Reply

    What happens if there is not a restore date? I ma not able to go back 2 days

  292. By Rev. G.S.T. on Jul 19, 2009 | Reply

    Jerrmy.
    Just wanted to say that I had this “TaskMaster Disabled by Administrator” and I was stuck on how to get rid of it. Then, as if guided to your comment, I went to START, RUN, and COPIED and PASTE your soultion into the space. POW! BAM! BOOM! it worked GREAT! Thanks a million. BBBG (Be Blessed By God.)

  293. By Dan on Jul 21, 2009 | Reply

    Nana, great post. I followed your instructions and they were perfect. Thanks for posting. You’re an angel.

  294. By Dan on Jul 21, 2009 | Reply

    One quick note to Nana’s post. If anybody has the msa virus, follow the instructions in Nana’s post on July 3, 2009 (above). Her instructions work perfectly. Note, however, that the most recent version of this virus seems to be called “msa.exe” and not “personal antivirus” as Nana calls it in her post. Basically, just delete anything that looks like msa.exe (instead of Personal Antivirus as Nana calls it). Then, I also followed the other instructions found on the main page regarding the Registry, but I didn’t need to. Nana’s fix had deleted all forms of the virus already in the Registry.

  295. By Frank on Jul 23, 2009 | Reply

    FIlelock is another infected program to watch out for

  296. By Kathy on Jul 30, 2009 | Reply

    Just wanted to let you all know that i copied all your advice and went home and tried them, what killed it was simple.

    Start up in safe mode, find folder that houses the program, mine was Microsoft Virus Pro, and also was a system security 2009, deleted those and emptied trash.

    restarted, it was all fine. Everything worked.
    Thank goodness for you all!

    kathy

  297. By Jonathan on Aug 1, 2009 | Reply

    I tried to get rid of it, but when I try to open Task manager, System Security says that it is infected and won’t let me open it.
    Anybody know what to do?

  298. By sarah on Aug 1, 2009 | Reply

    I have Personal Antivirus 2009 messing with me and I don’t know what to do can you help me

  299. By Hyde on Aug 3, 2009 | Reply

    I Can’t Find spydawn.exe
    But I Do Have svchost.exe
    Can You Help Me?

  300. By Colleen on Aug 5, 2009 | Reply

    Can someone give me specific instructions on how to get rid of Windows System Suite off my computer? I click ctrl/alt/delete but don’t know which one(s) to delete. I have looked on the internet but it just wants to to buy their product to get this one off. Please help. Pleae e-mail me at cjmac510@comcast.net. Thank you, Thank you, Thank you.

  301. By frank lanese on Aug 9, 2009 | Reply

    i would like get this program off my computer

  302. By Dan on Aug 10, 2009 | Reply

    I just found the sysguard.exe with a new name. weecsysguard.exe. It was in the C:\Program Files\jcvgws directory. I’ve noticed if you try and re-run a executable multiple times from a command prompt (tlist.exe for example to find a list of active processes), it will block the first attempt, but allow subsequent attempts. I killed the process then deleted the directory.

  303. By Susan on Aug 12, 2009 | Reply

    OMG! This thing virus is nasty. I need to know how to get rid of this virus. I cannot access task mgr either by ctl-alt-delete or ctl-shift-esc. my cursor is locked up and cant move anywhere on the computer other than using the windows key and arrow keys. how do I find these files if I cant get to the task mgr? How do I get rid of this virus?

  304. By moczee on Aug 12, 2009 | Reply

    I am trying to stop the process and remove system security
    When I press Ctrl alt Del nothing happens is there another way to access, find and stop this program from running???

  305. By jamie on Aug 13, 2009 | Reply

    I, too, can not get Windows System Suite off my computer…any suggestions please?? THX!

  306. By armin on Aug 14, 2009 | Reply

    i have removed all the spyware using spyware termninator, because i cant get the license for this windows antispyware program…so,all spyware is gone, but it still notifies me every 10 seconds: “your computer is infected” and that windows will download the newest antispyware program. how do i get rid of this? please can somebody help me

  307. By Char on Aug 17, 2009 | Reply

    I wanted to let you all know that the Personal Antivirus has an expiration. It disappears after about 36-48 hours on it’s own. I have dealt with it on two separate computers and it did the same thing both times. It will be annoying but will go away once it does go in and delete the file. In the meantime just keep hitting ignore….

  308. By Eric on Aug 21, 2009 | Reply

    ya “Spyware Terminator” is free & really effective, it has a browser security & Anti-Virus program also, but as far as i know this is 1 of the best free ones, that isnt a scam =)

  309. By Alex on Aug 21, 2009 | Reply

    Hi, I got pva.exe… and the page says to stop several processes. Unfortunately, several of them are “critical system processes” or whatever. Another website said to go into safe mode, but for some reason that produces a video mode incompatible with my monitor (Windows XP Home, some Widescreen Dell). So I can’t see anything in safe mode, only “1: Analog Input \n Cannot Display This Video Mode”. So how do I stop the processes?!?

  310. By Carol on Aug 22, 2009 | Reply

    I cannot get my task manager up and I have tried ctrl Alt Delete…it says system administrator has deleted???? I did not anyone any advice?

  311. By jess Noe on Aug 24, 2009 | Reply

    When i scan my computer… a virus were detected contains: HEUR/Damaged suspecious code
    ..What does it mean? i was confuse because this virus cannot be delated..what should i do.?
    …Would u help to delate this kind of virus..

  312. By Bernice on Aug 29, 2009 | Reply

    thank you so much it worked perfectly

  313. By kathy on Sep 4, 2009 | Reply

    i have the personal antivirus, can you tell me how to get rid of it.

  314. By D on Sep 8, 2009 | Reply

    I got that B.S. antivirus 2010 on my laptop some how and spent some time trying to figure out how to get rid of it without buying more software I didn’t want. Try going to your task manager first and getting rid of it there. I also downloaded for free windows defender which removed the trojan from my task bar.

  315. By aaron on Sep 9, 2009 | Reply

    OK SO I HAVE A HUGE PROBLEM
    i cannot strat windows task manager it sayd cannot staryt windows in infected! wtf do i do

  316. By Andrew on Oct 14, 2009 | Reply

    Pls. help me, any time i tried to Download from the internet,below is the error message that comes up,it’s very frustrating!

    Problem Event Name: APPCRASH
    Application Name: iexplore.exe
    Application Version: 7.0.6000.16809
    Application Timestamp: 496e9a04
    Fault Module Name: StackHash_85de
    Fault Module Version: 6.0.6000.16386
    Fault Module Timestamp: 4549bdc9
    Exception Code: c0000374
    Exception Offset: 000af1c9
    OS Version: 6.0.6000.2.0.0.768.3
    Locale ID: 1033
    Additional Information 1: 85de
    Additional Information 2: 8258b6bdf68a182075c554ffd72aa981
    Additional Information 3: e0ee
    Additional Information 4: eb03048e9606ff525b22cbf0176be18e

    Read our privacy statement:
    http://go.microsoft.com/fwlink/?linkid=50163&clcid=0×0409

  317. By Brian on Oct 23, 2009 | Reply

    New way to find name of file. Do a search on hidden files using search tool on the word security. It will find the link on the desktop. Move your mouse over the file and it will give you the name of that file. Boot an xp disk and go in and delete.

    mine was under all user\ applicationdat\37335526\37335526.exe

  318. By Brian on Oct 23, 2009 | Reply

    I also just tried my other pc and was able to rename the file, but not delete. On reboot all was well enough to run malware bytes

  319. By Mike on Oct 27, 2009 | Reply

    Ok im kinda pissed off but hang in with me for a second…my task manger doesnt have the tab proccesses what should I do ok second question how do i restart my computer in a safe mode. Please Reply Thank You

  320. By a on Nov 1, 2009 | Reply

    I load the Microsoft virtual cdrom control panel but the Xp task manager can’t kill it after it becomes dead.

  321. By a2899 on Nov 1, 2009 | Reply

    I load the Microsoft virtual cdrom control panel but the Xp task manager can’t kill it after it becomes dead…

  322. By tia on Nov 3, 2009 | Reply

    i can not remove windows enterprise suite
    and even i can not open the task manager by pressing ctrl+alt+delete
    any help?

  323. By Brenda on Nov 5, 2009 | Reply

    Bought SpyDoctor and Cyber Security is still infecting my computer…. so it didn’t work!!!

  324. By HELP on Nov 8, 2009 | Reply

    I already ended the Desktop Defender 2010.exe,but I can’t find uninstall.exe

  325. By Michelle on Nov 9, 2009 | Reply

    I had the problem with Cyber Security. Downloaded itself onto my computer and kept giving me bogus security scans and threats, etc. I clicked on help and frequently asked questions on the cyber security pop-up screen. One of the FAQ was “how do I remove cyber security off of my computer”. The answer was to run the special uninstall program. I could not find this uninstall thing anywhere. Then I came here and saw something about going to common files, so I tried looking again. I went to my computer, then C: drive, then program files, then common files, then I found something called CS uninstall. I clicked on that, and 2 seconds later a dialogue box popped up that said that the uninstall was complete. I have not had a problem since. I don’t know if it will be that easy for anyone else, but I hope it is.

  326. By Maria on Nov 16, 2009 | Reply

    i like to now whi when i have the NORTON antivirus comes upp this SECURITY TOOL and block my pc, it´s fune or people need to pay all the time to bee on.line? Who many times i need to by antivirus??????
    It´s my pc i dicide if whi whant antivirus or not so stopp this introng to my privacy

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