Microsoft introduces 'Starter' version of Office
Aiming to turn more new PC buyers into Office users, Microsoft has announced plans for several new ways to obtain the software, including an ad-supported "Starter" edition that can come loaded on new PCs.
In a blog posting Thursday, Microsoft said the starter version of Office will have limited features and include only Excel and Word. The starter version will be part of the Office 2010 family, due out next year, and will only be available on new PCs.
"Office Starter 2010 will provide new PC owners with immediate exposure to the Office 2010 experience on new PCs right out of the box," Microsoft said, adding that it can be upgraded to one of several full versions of Office with a new upgrade card to be sold at retail stores.
The product is a replacement for Microsoft Works, which was Microsoft's low-cost option for PC makers that wanted to include basic productivity software. Microsoft had also quietly tinkered with a free, ad-supported version of Works in recent years.
Office Starter, as opposed to Works, will have full file compatibility with Office as well as features like the 'Ribbon' user interface.
"It really is a replacement for Works," Microsoft corporate vice president Takeshi Numoto said in an interview on Thursday. "It is not a mere renaming of Works. It is an Office product."
Microsoft is trying several ideas to better compete with free rivals such as Google Docs. With Office 2010, Microsoft will also offer a free, ad-supported version of Office that runs in a Web browser. That product, which went into a technology preview last month, requires connection to the Internet at all times.
"It's a way for us to reach customers who may have not experienced Office before, (for them) to get a taste of it," Numoto said.
For years now, Microsoft has grappled with new ways of selling Office, which, along with Windows, is one of the company's two main profit engines. Although Office boasts half a million users, there are lots of folks that use pirated copies of the software or don't have Office at all.
Several years back, as part of a ThinkWeek paper seen by CNET News, Microsoft workers recommend that the company scrap Works in favor of an ad-supported product, saying Microsoft only got a couple dollars of revenue per PC when Works was included.
Numoto would not go into financial details for Office Starter, but did say that it is a "royalty-bearing" product for Microsoft, as Works was. In the past, though, PC makers have had an opportunity to earn back money if customers upgrade from a trial version of Office to the full version. Numoto wouldn't detail how that might work with Office Starter.
Microsoft is also trying out a new method for those that already have a PC to try out Office 2010, once it is available. Called "Click to Run," it brings the notion of streaming to software. Instead of waiting for the whole product to download, users can click a button and start using the software as soon as some of the basics are downloaded. The rest of the product then gets downloaded over time.
Microsoft has already seen the Web increase as a means for getting its software. Numoto said that in the last fiscal year some 23 million downloads of the Office trial, nearly double the number from a year earlier.
Still, he said, downloading a big file means a long wait. "We know we could do a lot better to streamline that experience," he said.
An additional benefit of the Click to Run installation is that it is done through application virtualization. That allows the code, even though it is still being run locally, to run side-by-side with an existing version of Office. That would allow, for example, a user to run a trial version of Office 2010, without getting rid of their existing Office installation.
One point, though - back then, you could get the full Office version (which was bundled in the price), or you got Works (which wound up being crippled pretty heavily).
Might I point your attention to the right side of the screen here where there are advertisements that help pay for CNET to be around? You're not exactly paying anything to be here because of those ads.
Your point is kind of strange though, considering that there is OOo and lots of free alternatives out there which do not blare adverts in your face just for writing a document. You'd think that Microsoft would be content with sending along a stripped version of Office 2k3 and call it good, instead of trying to angle for ads (which few people tolerate).
Also, consider that adverts + Web is generally tolerated and accepted by the typical user - part and parcel of being online, and sites that get too crazy with adverts tend to get ignored (or get their ads scripted into oblivion, as I and a lot of others using Firefox do).
Apps on the desktop are another story... see also Bonzi Buddy's demise, or the decline of RealPlayer client usage as an extreme example or two. Some folks do use AVG (the free version has ads, IIRC), but they aren't staring at the thing after they set it up, except on the rare occasions where they have to change a setting.
Where were you buying your computers? I must have purchased a couple of thousand PC's (from IBM, Dell, HP, and Compaq) since 1993 and can't remember ever getting a free copy of MS Office. Many came with MS Works which we immediately deleted, but even packages like MS Office SBE cost something.
As far as home users are concerned, IMO, most run whatever comes on the computer, which is the only reason Internet Explorer still has the lions share of the browser market. Which means if their kid can do his homework on the ad supported version they'll use it.
One big reason netbooks are so popular these days is because most people don't need word processors & spreadsheets. They just surf, tweet, buy stuff, email the same tired jokes and rumors, and spread viruses.
My point being that people are used to seeing ads these days for sites and services they use. I don't see a problem with having ads on a sidebar if it means they get to use a product they want. That becomes a choice of that customer.
Look, a document in English is glyphs on a page, arranged from left to right in rows from top to bottom. Pages may have one, two or three columns, and some space on the page may have bitmapped graphics, and we may want to describe irregular regions for our word wrap to protect these images. We like to have consistent display and printing of our documents. Once in a blue moon we may want to do a mail merge, spreadsheet integration or database lookup. We reached that level of technology in 1989. It's now 20 years later. What have we done since? Average typing speed is slower, the cost of hardware is lower, but the average office worker is no more productive in a pages-per-day sense.
We need to get our heads around the idea that documents are a solved problem. We don't need to spend money to use the technologies that our parents grew up on because that's stuff is old school now. If Microsoft offers some (weird) new utility that does interesting new stuff, that might be something. But for now glyphs in a row in columns that wrap arount areas of relevant images isn't something we need Microsoft's help with because everybody does that.
Despite a lot of the flak that people gave Works for a lot of average home users Works was good enough. Even in the late 90s I remember some editor at PC World argued that 90% of users of MS Word used about 10% of the features. If it wasn't true then it probably is now.
The reality is that these days it is a lot harder to hide even an extra $100 into the price of a computer to add Office Student and Home or Office Basic. For a lot of people Office 2003 if not Office 2000 is good enough. For Office their biggest competitor with perhaps the exception of pirated copies is the older versions of their own software. Plenty of people still use Office 2003, Office XP, and even in some cases Office 2000. While there are some bona fide reasons to upgrade for some people, there are a lot of people who are working fine with their existing versions and even at a 50% discount off of retail they would rather just install their old copy of Office.
I think that this may be a nice way to keep Office users (it's free, and it is a known environment), while fulfilling the needs of most users.
I would imagine the advertising is much like GoogleDocs is online... Collection of your information and driving market driven content based on keyword matches. Personally I wouldn't want it but it's good to have options I guess...
No where did the article say that Microsoft was going to put ads into this version of office. It only mentions that they had an ad version of Works, and that Microsoft workers suggested an ad version of Office over Works.
[CNET editors' note: Prohibited content deleted.]
Opera used to have an ad-supported free version that showed a perpetual banner advert at the bottom of the window. No idea how Microsoft will handle it (though how did they do their free ad-supported Works version? Probably the best indicator).
I think you need to work on YOUR reading comprehension. The first paragraph says "Microsoft has announced ... an ad-supported 'Starter' edition."
"Aiming to turn more new PC buyers into Office users, Microsoft has announced plans for several new ways to obtain the software, including an ad-supported "Starter" edition that can come loaded on new PCs."
Please get your GLASSES...
Of course it all depends on how blatant the ads are. We are so used to having ads on web pages now, that I doubt people would really pay much attention to them in an application either.
For those folks like Random_Walk who is against the idea of ads no matter what, then they can use Open Office.
Err, nevermind... you already got schooled pretty hard. :)
--
@Dan:
"Of course it all depends on how blatant the ads are"
Err, said that already. :)
"We are so used to having ads on web pages now, that I doubt people would really pay much attention to them in an application either."
Opera ditched their ad-loaded free browser and replaced it with an ad-free free version due to the fact that no one wanted to deal with the adverts in the app. Real Player suffered a similar fate, going from everyone's music/audio player to being something that no one wanted to touch.
Big diff between web pages and local applications.
I think Opera burned their reputation from the outset when they were charging for their browser, which was not as good as the existing free alternatives. Get a bad rep from the geeks who were likely the few who would have heard of, let alone use Opera, and you get signed away into obscurity.
It's something Microsoft will have to be aware of if they don't want to repeat Opera's mistakes.
Almost - they started with two versions - the paid-for version, and an initial ad-supported free version.
Something does come up, though - back then, most consumer screen resolutions were (at best) 1024x768, and the banner ads (plus the UI elements to support them) literally ate ~10% of the screen at that rez.
No-one cares. It's free.
Meanwhile, the fact that this apparently won't be downloadable, coming only on new PCs, is a bit of a bummer. I don't know much about the trial versions of office; are they any more or less limited than this new version? Are they time-limited? Do they nag chronically? I also don't know which version -- trial or starter -- might ultimately result in more paid upgrades, and I'm sure that's a factor for Microsoft. Lacking answers to those questions, I sure wish they'd make this downloadable, but doubt that they will.
Personally I think that ad-support software is bad in general... opening your life up even further to the world of advertising means a loss of more privacy at the expense of getting something "free." Sure one could argue that the current internet commerce trend is totally pointed towards advertising (to Google current and future delight), however, in my mind, privacy and your personal being is much more important than using a product for "free."
At the end of the day consumers do win, however. It's nice to have options!
1. How obnoxious are the ads? If they do something along the lines of a splash screen ad during app start up, I'm fine with that. Ubiquitous banner ads would kill the deal for me, though.
2. How limited are these versions of Word and Excel? The best thing to do would be to choose between limited versions and ads, and do one or the other. At a minimum, though, they need to meet the feature set of Google docs.
I swear sometimes people amaze me with their ignorance.
Somehow I think it will be a bit more than $9.99. Heck, I suspect it would be more than buying Office at full retail price. But if that is their choice, so be it.
As for what things are worth, Slickuser's comments and opinion are worth exactly what I paid to see them here on CNET.
P.S. People do give away cars.
If you can provide that 24/7 toll free helpdesk number, I can give it to them now and help them out greatly.
I refuse to pay for a full version of MS Office Pro, especially when its just for doing work at home. If my company really wants me to be able to work at home, they can get me a laptop with the software on it.
Now, if I could buy Word, Excel, Powerpoint, and Outlook for say....$60, I would go and get it on my own. I suppose I could borrow my younger brother's .edu account and ID.
Businesses have the option of enabling the Home Use Program through their volume licensing of Office.
With this program, extending the corporate Office license to an employee's home PC costs $25. If you do so much work from home I highly suggest you and your company look into it.
We use the program here for our employees and it is a great to be able to offer it.
For a mere $19.99 you can get phone support.
Surely you won't mind paying for support, right? After all if you pay for something, it must be better and have a value compared to something that is free.
OpenOffice is free, but you pay for support.
You pay for Office, but get support for free.
Support Central is set up for individual user assistance, but not for corporate / enterprise level needs. That could change however if they see a demand for it, I would imagine.
This is the STARTER edition... it is not intended for those that would need Corporate or Enterprise level support... stay on topic, will ya?
Uh, half a million sounds a tad low for the Office installed base.
Last I heard Office generated 16 Billion dollars a year; that's a lot of revenue for half a million users...
Might that be half a *billion* users?
Just wondering...
What's MS Office support number? Just curious, cause after surfing over MS Office site and googling it, I can not find a 24/7 telephone number to call. Though, I only looked for a couple of minutes.
Link please!
OpenOffice (via Sun Microsystems) has $19.99 phone support: http://www.support-central.org/openoffice/
That $19.95 price is for a single help desk session and is a promotional price only. I can't find on their site what the regular price is, only options to have Sun contact you to discuss your support purchase plan options to better suit your needs both now and in the future- in other words, a sales rep.
I was wrong earlier though- they do offer enterprise level support, and once again, you can call them to have a meeting to discuss pricing plans based on headcount or workstation/licensing.
None of this helps if you have a problem right *now* and need assistance. Hmm.
It's not bad, but it isn't very customer friendly either. It's like having to go through the used car salesman first b
And that's Microsofts problem, they have no taste. I don't mean that in a small way, I mean that in a big way.
And its free, you can start a spreadsheet and use formulas, functions, what not, it all works.
$0
If you watch the Starter video that's linked to up above, at 1:05 and at 2:50 it shows the advertisement in a pane on the right side of the screen.</I>
When Net Neutrality finally catches on, the user of "Starter Office" will have to pay
for those ads to be loaded in Starter Office via their ISP. Factor that into the cost of owning
the copy of Starter Office.
There will inevitably components missing from Starter Office which will drive the
user back to the store to purchase their next copy of MS OFFICE in order to
fulfill their needs.
StarOffice(pay for version of OpenOffice) has full support and similar features to
MS OFFICE for home. Except for the VB Scripting found only in Excel. Talk
about managing a monopoly!
most of the guys here who're claiming to be against ads, have no problem using google chrome , where you cant block ads, and after a few days of installing it , ads w'll start show even on your desktop ..
and most of them were so happy for the Chrome OS .
And i won't ever get tired of pointing how pathetic is windows. Come'on, having to pay a lot of money for an incomplete product, and needing to spend a lot more on it to make it fully functional and usable.
There's plenty of free and open source alternatives that come with all the essential software already in the live cd.