(cache) [#FP-1780] Flash Player upgrade from to 10,0,12,36 to 10.0.22.87 doesn't work with IE8

Flash Player

Flash Player upgrade from to 10,0,12,36 to 10.0.22.87 doesn't work with IE8

Created: 03/24/09 05:50 AM Updated: Yesterday 06:44 PM

Component/s:

Installation General

Security Level:

Public (All JIRA Users )

Issue Links:

Cloners

This issue was cloned from:
	~~FP-1713~~ The Flash Player doesn't work with IE...

Severity:	Usability Issue
Reproducibility:	Every Time
Discoverability:	High
Found in Version:	Flash Player 10 - 10_0_22_87
Milestone:	Flash Player 10
Affected OS(s):	Windows - XP
Injection:	Yes
Steps to Reproduce:	« Hide Flash Player 10.0.22.87 has an installation bug when an upgrade is done from 10.0.12.36 to 10.0.22.87. The only work around to this bug is to download the standalone installer EXE program and install the newer version that way. Installing it from the http://get.adobe.com/flashplayer/?promoid=DXLUJ website doesn't work and the browser just hangs How to repeat in a Windows XP,IE7, Flash Player environment where 10.0.12.36 is already installed: install IE8 and reboot computer go to: http://get.adobe.com/flashplayer/?promoid=DXLUJ click: agree and install now observe IE8 freeze up Workaround: Manual Flash Player Uninstaller (reboot afterwards) http://download.macromedia.com/pub/flashplayer/current/uninstall_flash_player.exe Manual Flash Player Installer http://www.macromedia.com/go/full_flashplayer_win_ie Show » Flash Player 10.0.22.87 has an installation bug when an upgrade is done from 10.0.12.36 to 10.0.22.87. The only work around to this bug is to download the standalone installer EXE program and install the newer version that way. Installing it from the http://get.adobe.com/flashplayer/?promoid=DXLUJ website doesn't work and the browser just hangs How to repeat in a Windows XP,IE7, Flash Player environment where 10.0.12.36 is already installed: install IE8 and reboot computer go to: http://get.adobe.com/flashplayer/?promoid=DXLUJ click: agree and install now observe IE8 freeze up Workaround: Manual Flash Player Uninstaller (reboot afterwards) http://download.macromedia.com/pub/flashplayer/current/uninstall_flash_player.exe Manual Flash Player Installer http://www.macromedia.com/go/full_flashplayer_win_ie
Language Found:	English
Bugbase Id:	none
Needs Release Note:	No
Triaged:	Yes
Resolved by:	Maria Vargas
Participants:	Charles Liss, goizer, Maria Vargas and Paul Rogers
Browser:	Internet Explorer 8.x

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Comments

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Paul Rogers - [03/24/09 08:50 PM ]

This user is also experiencing this issue:
http://www.eggheadcafe.com/conversation.aspx?messageid=34110124&threadid=34110124

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goizer - [03/25/09 11:57 AM ]

This also affects Windows Vista.

Where is the standalone installer EXE?

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Paul Rogers - [03/25/09 05:48 PM ]

Hi Goizer,

Standalone is downloadable here:
http://www.softwarepatch.com/internet/flash.html

Standalone debug player is downloadable here:
http://www.adobe.com/support/flashplayer/downloads.html

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Maria Vargas - [08/04/09 06:42 PM ]

This was fixed, but the issue never got closed.