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May 5, 2009 8:55 PM PDT

Some Intel chips don't support Windows 7 'XP mode'

by Brooke Crothers

Updated on May 6 at 6:35 p.m. PDT with additional comments from Intel.

A small brouhaha is erupting over Windows 7 and Intel processors. The hubbub is centered on which Intel processors will not support "XP mode" in Windows 7 and, by extension, which PCs will not support XP mode. Retail laptops may be one of the most prominent segments affected.

Sony Vaio laptops sold at retail stores are among a number of models from a variety of PC makers that have processors that don't support Windows 7 XP mode

Sony Vaio laptops sold at retail stores are among a number of models from a variety of PC makers that have processors that don't support Windows 7 XP mode

(Credit: Best Buy)

What is XP Mode? Here's how Ina Fried of CNET News describes it: "XP mode consists of two things, the Windows Virtual PC engine and a licensed copy of Windows XP Service Pack 3 as a packaged virtual machine. Although neither piece will be included in the Windows 7 box, XP Mode will be a free download for those who have a license to Windows 7 Professional, Windows 7 Enterprise, or Windows 7 Ultimate."

XP Mode (XPM) is aimed at businesses that have Windows XP-specific applications that they need to run on Windows 7. XPM allows XP applications to run seamlessly on Windows 7, according to Microsoft. The catch: Intel processors must have Virtualization Technology, or "Intel VT," in order to run XPM. (I won't cover Advanced Micro Devices processors here but will address AMD in a later post.)

Ed Bott's Microsoft Report says that "some of the most popular PCs on the market today...won't be able to use the vaunted Windows XP mode in Windows 7."

Bott lists Intel desktop and mobile processors that will and will not support XP Mode here and here, respectively.

Intel mobile processors may be the most problematic in supporting XP mode; not because of the raw numbers--most newer Intel mobile processors do, in fact, support Intel Virtualization Technology--but because a disproportionate number of those that do not have VT (and therefore don't support XP mode) are laptops sold at retail. (And, undoubtedly, some small businesses purchase laptops at retail.)

In the Core 2 mobile camp, the P7350/7450, the T5200/5250/5270/5300/5450/5470 series, and the T6400/6570 do not support VT, according to Bott's blog. And this can be confirmed on Intel's Web site.

A quick glance at Best Buy shows a somewhat lengthy list of laptop SKUs (models) with, for instance, the T6400 (non-VT) processor. The list includes Dell Studio, Toshiba Satellite, HP Pavilion, Sony Vaio, Asus, and Gateway laptops.

In the $600 to $899 laptop range, I found about 30 different SKUs with T6400 processors, though it should be noted that some of these SKUs are simply models with slightly different configurations.

And a quick search on CNET Shopper turns up a number of consumer models with the T5270. The point? To state the obvious, consumers will have to verify which processor their laptop has.

In an Intel blog, Nick Knupffer asserts this won't be a big issue. "Having VT on these consumer laptops is not going to be an issue--because the consumer versions of Windows 7 (Starter, Home Basic, and Home Premium) do not include Windows XP Mode," he writes.

And Intel, in a statement, had this to say. "Intel introduced its Virtualization Technology in 2005 and has shipped over 100 Million chips with the feature. Windows XP Mode is targeted for business customers. It is available on the mid to higher end versions of Windows 7 and is supported in hardware by many Intel processors."

Intel continued: "Intel vPro technology PCs are required to have an Intel VT capable CPU and Intel VT capable BIOS. They are the best platforms for testing and deploying Microsoft Windows Virtual PC and Windows XP Mode."

Brooke Crothers is a former editor at large at CNET News.com, and has been an editor for the Asian weekly version of the Wall Street Journal. He writes for the CNET Blog Network, and is not a current employee of CNET. Contact him at mbcrothers@gmail.com. Disclosure.
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Add a Comment (Log in or register) 34 comments
by Vegaman_Dan May 5, 2009 9:31 PM PDT
So... the low end limited laptops won't have this ability because they are using chepaer chipsets versus the higher end more powerful laptops which do support this feature.

I don't see the problem. Business is what this is targeted for and they aren't going to be using sub-$1000 consumer level laptops in the first place.
Reply to this comment
by DrtyDogg May 6, 2009 3:04 AM PDT
He also forgot to mention that "XP Mode" will only come in the business and ultimate SKUs of Windows, something else that is hard to find at retail.
by ssicomputers May 6, 2009 8:53 AM PDT
@DrtyDogg

Agreed. If you're buying a machine for business from a big-box, you deserve what you get. There are millions of competent, service-oriented local PC business providers that can steer around this problem very easily for small businesses.

I have no sympathy for people who pay $499 at Best Buy and then complain that a laptop can't do something.
by artistjoh May 5, 2009 9:32 PM PDT
I feel sorry for Microsoft sometimes. Their business model of supplying software to run on anyone's hardware has been very successful at spreading Windows across 90% of the world's personal computers but it also throws up these sorts of problems continually and inevitably produces bad press from people who bought a Windows product that they thought would do something and then discover a hardware limitation on that. Vista is the classic example.

Contrast that with Apple who 9 years ago introduced OS X with a similar capability of being able to run programs from the older OS (they called it Classic mode) and more recently the move to Intel processors fueled a growth in virtualization to run Linux and Windows within OS X. None of this has caused any problems of any consequence at least partially due to the simplified hardware line up (currently around 9 models) and the ability of Apple to make certain that hardware issues do not compromise software usage in the same way that it does for Microsoft.

There are both strengths and weaknesses in both the Apple and Microsoft business models and this is an example of a weakness in the Microsoft approach.
Reply to this comment
by killercrit May 5, 2009 9:37 PM PDT
ok. this really has got to stop. "XP Mode (XPM) is aimed at businesses that have Windows XP-specific applications that they need to run on Windows 7".

If you are a business user aka Enterprise user, and xp mode is your so called "solution" then fire your it team. Microsoft and it's partners offer App-v and Med-V for that purpose. So please lets stop all this bs about a feature microsoft is offering to end home consumers and calling it a business features. Yes the fact that is there is a feature but it's not the full intent of microsoft for enterprise consumers to jump in and use this when they have a better working solution for it's "business" consumers.

Damn.
Reply to this comment
by cwilour May 6, 2009 4:12 AM PDT
Yes, because your average single-location restaurant has an extra server just sitting around to handle distribution of the VMs for a MED-V environment. As MS said, they have MED-V (APP-V does not really help here) for Enterprise environments, but this solution is expected to be used by the SMB market and professional users (independent contractors, for example.)

Just because they are a business, does not make them viable for an Enterprise platform.

BTW, I have not meet many SMB CFOs or controllers who do not take issue w/ being told that, after purchasing a new PC w/ Windows on it, they still have to spend the $35-50/yr per pc (5pc minimum) for MS Vista Business Upg w/ MDOP under an Open Value license for the "enhancements" to the OS - which is what MS requires for them to run MED-V since they are not large enough to get the 500 points for a MS Select License to cover their desktops.
by JournalSquared May 6, 2009 5:15 AM PDT
@killercrit: Agreed!

@cwilour: You've obviously never set up VMware, or you are deliberately trying to make this more confusing for people. VMware Player will run on an existing PC - Linux is installed side by side with Windows, and VMware is run to host Windows within Linux. Linux can already run Windows within a VM quite easily, so what the hell is so hard about this, MS?

"...has an extra server just sitting around to handle distribution of the VMs for a MED-V environment."

Go open source. Or, stop using an operating system that is 8 years old! Seriously, 8 years old?

XP-mode in Windows 7 is a great solution... although the problem seems to be Windows 7 itself.
by Renegade Knight May 6, 2009 7:25 AM PDT
You must not run a business. Either that or your thinking is so box bound you can't see the need. Either way there is no point in debating. So I'll just remind you about something. A computer is a tool. The software has a job to do. There are legacy appplications that have no modern counerpart, or the modern version is so bloated and worthless that the legacy applications is actually better for the job.
by starmonkey1 May 6, 2009 8:58 AM PDT
@JournalSquared: VMWare desktop software is comparable to, though more powerful than, MS Virtual PC 2007 (which is free and very simple to install and use).

MED-V provides deployment and maintenance of images across the enterprise--comparable to VMWare vSphere/vCenter, which are targeted at the enterprise just like MED-V is.

http://windowsteamblog.com/blogs/business/archive/2009/04/28/how-med-v-v2-helps-you-manage-windows-xp-mode.aspx
by jwarwick_dotmac May 5, 2009 9:55 PM PDT
There is a $200+ price difference for a Core2Duo like the T9600 (used in MacBook Pro's) that support hardware virtualisation and the < T9100's typically used in low end PC's that do not.

Explains part of that "Apple Tax" and illustrates that even at the same clock speed, all Core2Duo's are not the same.
Reply to this comment
by Spanwite May 6, 2009 2:36 PM PDT
"Dotmac" you made the point.

It's just funny, Mac hardware would be capable of running WIN7 and XP in visualization but not many of the Win hardware, go figure.

That's why soon Apple made also there own Chips.
The Software and the Hardware will fit together even better, NO one else will watch this for a long time.
They also might build a better security into the chips, viruses will have less effect!
by obry2000 May 5, 2009 10:20 PM PDT
Like many others before me said this feature is aimed primarily at Business users who should a) use more expensive and Enterprise-grade hardware (that has vPro or AMD-V capable CPU's) or use Microsoft's higher end MED-V platform to accomplish that task. My mid-range Dell XPS M1530 equipped with an Intel T7200 happily runs the new Windows Virtual PC and I am a happy camper being able to run Internet Explorer 6 to test my web apps.

I really don't understand the issue here. Yes, Best Buy has a whole bunch of SKU's with non-capable CPU's and the soccer moms and dads that will be buying those will more than likely not care and even more likely not even know of the existence of that feature that DOES NOT EVEN COME STANDARD WITH WINDOWS 7 - IT IS A SEPARATE DOWNLOAD!!!

<sarcasm>I just love it when people write articles like this one to make it sound like the end of the world is coming when in fact it's just BUSINESS as usual.</sarcasm>
Reply to this comment
by May 5, 2009 10:26 PM PDT
I currently use a Sony VAIO laptop with a T7100 Core 2 duo in it that supports Intel VT . Problem is my BIOS does not support virtualization.

I was disappointed at first that I am going to miss out on this feature if I upgrade to Win7, but once I realized that I've never needed XP for something specific in the 2 years I've been running Vista, I don't care.

I think the number of people that will actually need this is going to be very small, however the number of people that will want this will be large.
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by chrissd May 5, 2009 10:56 PM PDT
Note the intro in 05 part. By now, the technology isn't all that expensive. Intel is just marking the prices up like the annoying business they are.

@obry2000
XP ode will run XP programs. But XP can run DOS programs as it still has all the junk left over that everyone wanted MS to keep. So it will be extremely useful if you have 16bit or older 32bit software. And you wouldn't believe the amount of ppl who crack it because they can't use their pre 2000 software.. So it will be useful for a lot of ppl. Not just businesses.
Reply to this comment
by FireyIce01 May 6, 2009 3:29 AM PDT
That is silly. IF you need to run DOS programs, you have multiple options, including, but not limited to a DOSBox emulator application or simply installing DOS in vmware. No need for all this XP mode fuss. XP mode is targeted towards people that have specific applications that only support windows XP (and perhaps 2000, and 98) and use legacy APIs that are inherently insecure and therefore have been removed to increase the security of Win 7. Hell, I can run DOSBox on my 15" PowerBook G4. That's not even an Intel chip!
by Suny Buffalo May 5, 2009 11:12 PM PDT
let me get this straight, Intel says,"Intel continued: "Intel vPro technology PCs are required to have an Intel VT capable CPU and Intel VT capable BIOS."
OK. You speak of the CPU, but then what about the MoBo? How is that addressed? Does that mean that VT capable BIOS can be found in newer MOBOs, or that getting an Update to the BIOS will address/insert instructions for Enabling VT capability, if one either has a VT capable CPU already installed, or upgrade to one?
Seems like talking about the CPU, we're left with the issue of the MOBO. What a shame
Suny
Reply to this comment
by FireyIce01 May 6, 2009 3:30 AM PDT
Well, that is exactly the issue. Intel doesn't make the motherboards in most of these systems, just the CPU and chipset, usually. The bios is the responsibility of the PC vendor (HP, Dell, Lenovo, Toshiba, etc) and *could* result in bios updates to support the VT CPU. However, no promises.
by Rants&Raves May 6, 2009 12:32 AM PDT
This is a limitation of the Virtual PC software, not a limitation of the processor. It is true that Intel has introduced features that make virtualization easier, but none of these existed in 1999 when VMWare was founded; VMWare works well on processors where Virtual PC will run, and it includes its own BIOS (licensed from Phoenix if memory serves). It's unfair to shift the PR hot potato to Intel on this one.
Reply to this comment
by Pishkado May 6, 2009 5:14 AM PDT
Precisely the point. Microsoft knew what each kind of processor did when it decided to develop this feature. It made a choice to limit it to a subset of the available processors. (It's not like there are a bazillion versions they have to support; as regards this, there are two.) Maybe it was the right choice for them to make, maybe it was the wrong one, but let's not call it anything else.
by loose_screw May 6, 2009 2:28 AM PDT
Good info, thanks.
Reply to this comment
by kool_skatkat May 6, 2009 2:47 AM PDT
What's the point, then it's worthless, but to some corporations who carefully select their hardware... a clever way to kill XP, by pretending to love it while making it hard for it to stay alive.

Maybe that's something to put in an advert.
Reply to this comment
by Re-box May 6, 2009 4:25 AM PDT
That's what is wrong with Windows 7 -- it's Microsoft. Duh!
Reply to this comment
by rmva May 6, 2009 4:43 AM PDT
What's the big deal here? Plain vanilla Virtual PC 2007 will still run in Windows 7, even if harware virtualization is not available on the processor. VPC is a free download too, although you would have to pay for the XP license.

Also XP Mode only supports a single app.
Reply to this comment
by liquidmetalband May 6, 2009 5:35 AM PDT
VirtualBox already virtualises Windows XP perfectly, regardless of your CPU chip. Microsoft should just cut some kind of deal with Sun Microsystems to use that.
Reply to this comment
by baylors May 6, 2009 6:08 AM PDT
You mean Oracle. And by the time the deal would be struck, there would be no VirtualBox.
by man_w_balls May 6, 2009 7:50 AM PDT
RE: "there would be no VirtualBox"

So go download it now - it's free! And it works really well also. Just because software gets pulled in the future doesn't mean you can't hold on to old copies that still work. Tech support is for cowards anyway. Be brave and Google your own solutions!
by schmidtr May 6, 2009 6:17 AM PDT
The following info would have been nice in the article ... Intel provides a CPU Identification Utility that clearly identifies what features your CPU supports. It can be found at http://www.intel.com/support/processors/tools/piu/sb/CS-014921.htm

Cheers!
Reply to this comment
by gorgeclimber May 6, 2009 7:03 AM PDT
Make that A LOT OF Intel chips. As an example, a souped-up Dell machine 4 years old will not handle virtualization based on the Intel test. I bet if you run the Intel test software on any machine over a year old, you would find they do not meet the grade.
Reply to this comment
by shArkb0y May 6, 2009 7:25 AM PDT
This sounds like BS to me.

I think that the author should check his sources.

Virtual PC has never required hardware virtualization. In fact the product did not even support it until VPC 2007. You do get a slight performance boost with Virtualization enabled but the average user would probably not even notice it. I find it hard to belive that MS would require this to run XP mode.

The author, who is probably non-technical, may have heard that Intel VT is recommended and that XP mode will not run as fast on older laptops or laptops with low end ADOM processors. She most likley either confused this as "not supporting" or tried to make her story more "juicy" by extrapolating.

In either case the author should check her sources, then retract the story.
Reply to this comment
by Ted Miller May 6, 2009 7:42 AM PDT
I am about fed up with this continued stupidness, Time to go UBUNTU and work out the problems from there. To think that I am a devout Microsoft user, but all this uncertianty is killing me. Either we have a solid operating system or simply do us a favor and liquidate so that someone who can do the job, will!
Reply to this comment
by ssicomputers May 6, 2009 8:51 AM PDT
I continue to have little or no sympathy for 99% of the people that will run into this "problem" because they buy "business" computers at a big-box store.

The sad fact is that most of the big boxes do NOT sell business PCs. They sell cheap hardware-based, low-priced "business" PCs.

The bottom line is, if you want a true business PC talk to people who know, i.e. a local service provider or consultant that focuses on helping small business avoid these kind of problems.

That being said, it was stated above that lots of people will WANT this feature and very few will actually NEED this feature. Completely agreed.
Reply to this comment
by warpsix May 6, 2009 4:06 PM PDT
Funny it worked great in the beta of 7 but the new rc1 doesn't work . i had almost a dozen vm's working with the beta win 95,98, win2k , xp home and pro.and a few flavors of linux . Never had a single problem. Microsoft it wasn't broken why did you fix it?
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About Nanotech - The Circuits Blog

Brooke Crothers was formerly editor-at-large at CNET News.com, an analyst at IDC (International Data Corp.) Japan, and an editor at The Asian Wall Street Journal Weekly (The Wall Street Journal, Dow Jones), among other endeavors, including a recent hiatus from the tech industry when he co-managed an after-school math and reading center. Nanotech covers computer chip technology and how it defines the computing experience. He is a member of the CNET Blog Network, and is not an employee of CNET. Disclosure.

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