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SXSW: Wired Editor Chris Anderson's Free Will Be Free

By Chris Kohler EmailMarch 17, 2009 | 4:57:00 PMCategories: SXSW  
Keynote1_sxsw
Guy Kawasaki, left, grills Wired magazine Editor-in-Chief Chris Anderson during a keynote Tuesday at South by Southwest Interactive in Austin, Texas.
Photo: Jim Merithew/Wired.com

AUSTIN, Texas -- Chris Anderson's upcoming book Free will be free. Sort of.

In a keynote Q&A with former Mac marketer and venture capitalist Guy Kawasaki on the final day of the SXSW Interactive conference here, Wired magazine's editor-in-chief said that you'll be able to read his new book on the economics of giving things away without paying a dime. But, he said, publisher Hyperion asked him to not reveal the specific details of how that will work.

SXSW_2009 Kawasaki read audience questions from Twitter. One said: "I was hoping that this would be like the Oprah show and we get a free copy of Free under our seats."

Anderson replied: "On July 6, you will all have a free copy of Free under your ... mouse button."

The "freeconomics" theory Anderson laid out in "Free! Why $0.00 Is the Future of Business," his 2008 cover article in Wired, posits that in the internet era, giving goods away has moved from marketing gimmick to fundamental strategy that's changing the way the world does business. (Wired magazine is Wired.com's sister publication.)

"I will give you a hypothetical scenario by which a book could be free," he said Tuesday during the SXSWi panel. Describing sponsored paperbacks with company logos printed on the front that are distributed at conferences, or audio books distributed as MP3 downloads, Anderson pointed out that the marginal cost for some forms of distribution approaches zero -- therefore, he said, the cost to the consumer should be zero.

With printed books, the cost is not zero. Anderson says that he would bank on some percentage of readers deciding to upgrade to the traditional printed book version.

"Paper still matters," he said. "If you believe that the physical book is the superior form, then you have to believe that people who love the sample will buy the physical book."

Converting users of a free version of a product to a paid version, says Anderson, is the key to making money on a free product. The sweet spot, he believes, is 5 percent.

Massively multiplayer online games for kids like Maple Story, Club Penguin and NeoPets have already started to "experiment with every possible way to charge," Anderson said. "If you can convert 5 percent of users to paid, you can cover your costs. Anything above that, and it becomes extremely popular."

Asian videogames like Maple Story are especially relevant, said Anderson, because "China is the future of free." An entire chapter in the book is devoted to China, and how the country's lack of intellectual property protection changes the way its music industry operates, for example.

"Pirates will pirate a CD, which creates celebrity, which you can use to create cash," Anderson said. Chinese pop stars make money not off music sales, he said, but from making personal appearances, starring in advertisements, etc.

One of the biggest advantages of "free" as a marketing tool, said Anderson, is the fact that the word has a double meaning in English.

"It's a bug in English," he said. "Free as in freedom, and free as in price." Whereas in other languages, the two words are distinct -- libre vs. gratis -- in English we "take all the good connotations of 'free' and use them to sell something."

Keynote2_sxsw
Chris Anderson's book Free will be released July 6.
Photo: Jim Merithew/Wired.com
Keynote3_sxsw
Guy Kawasaki jokes that he wanted this year's keynote to be better than last year's infamous talk with Facebook founder Mark Zuckerberg.
Photo: Jim Merithew/Wired.com
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Bloggers and Twitter users turned out in force to provide rapid-fire summary and analysis of the keynote, sending questions and comments that Kawasaki read onstage.
Photo: Jim Merithew/Wired.com

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EDITOR: Lewis Wallace |
CONTRIBUTOR: Hugh Hart |
CONTRIBUTOR: John Scott Lewinski |
CONTRIBUTOR: Scott Thill |
CONTRIBUTOR: Angela Watercutter |

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