Towards the ‘Mitsubishi experience’
23 January 2009
The workshop was initiated by Dah Chzen Motors, the only Mitsubishi Motors distributor in the country, to train the mechanics so that they can give the customers ‘the Mitsubishi experience’, as Singhey Gyamtsho, the Joint Director of Dah Chzen Motors, put it.
The workshop, which is open to all, has 12 technical participants from the Royal Bhutan Army, Royal Bhutan Police (RBP), Royal Bodyguards of Bhutan, Royal Insurance Corporation of Bhutan and other private workshops.
Singhey Gyamtsho said, “Technology is changing rapidly and such refresher courses are required.” He added that it was not only important to sell the vehicles but to keep the customers satisfied.
Yasuyuki Horri said, “The Asian market is the number one priority for Mitsubishi and Bhutan is one of the potential markets.” The training, he said, was on servicing such as disassembling, reassembling and diagnosing problems and troubleshooting after the sale of the vehicle.
The participants of the workshop have theory and practical sessions and learn to use new software used for a computerized service of the vehicles.
Yasuyuki explained how the participants were learning to work with Multi User Tester (MUT) censor, a scan tool that is plugged into the vehicle and connected to a computer to check how the components in the vehicle are functioning. “With this, all the electric components in the vehicle are shown on the monitor,” said Yasuyuki.
Phurba Drukpa, one of the participants from the RBG, said, “Although I did a five-year course at the Mitsubishi Overseas Training Centre, such a workshop is important to keep updating on new technology.”
Karma Tenzin, a storekeeper from the Motor Transport Section of the RBP also attended the workshop. “Though we don’t have Mitsubishi vehicles in the RBP, in the future, we might bring in Mitsubishi vehicles,” he said.
According to Singhey Gyamtsho, since starting operation in September last year, Dah Chzen Motors has sold 17 vehicles and received orders for 10 more. “We have the orders but the customers are still waiting for the exchange rates to fall,” he said. The popular models sold are Montero and the L200 pick-up.
Singhey said that, although the global financial crisis had impacted the market situations, a preliminary study showed figures of steady increase of Mitsubishi’s import to third world countries in the last three years. He said, “Some government departments have also shown interest and there are orders to be confirmed soon.”
By Pushkar Chhetri
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Zakar for Saturday January 31 2009
5th Day of the 12th Month - 2009 Year
Auspicious for: Carrying out daily chores and offerings.
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