FREE LIFETIME TECHNICAL SUPPORT
Do you have set up or technical questions?
Most installation and set-up questions may be easily answered by using the quick start guide and user manual included with your new VIZIO television. The quick start guide has easy-to-read diagrams and instructions for connecting your video devices (i.e. cable, satellite, DVD, and VCR). The quick start guide also includes remote control codes and instructions to use your existing cable or satellite remote with your new VIZIO.
Each VIZIO user manual has in-depth instructions for all the features and functionality of your new VIZIO. The user manual also includes programming instructions and codes for your VIZIO remote control. This documentation may save you time and unnecessary expense.
You can download the latest applicable quick start guide and product user manual by clicking here. http://www.vizio.com/downloads.aspx
FREE Lifetime Technical Assistance:
Quality service and FREE LIFETIME technical assistance are integral parts of VIZIO's commitment to our customers.
Technical Support via Email:
You can reach our Technical Support Department by emailing: techsupport@vizio.com.
Please include the following in your email:
- Name
- Address
- Telephone Number(s) (along with the best time to reach you)
- Model Number of your VIZIO (example: VIZIO VM60PHDTV10A)
- Serial Number of your VIZIO (example: ABCDEFG1234567)
- Your Question
Technical Support by Phone:
You can reach our Technical Support Department by calling: 877 MY VIZIO (877.698.4946). Please call during the hours of Monday through Friday from 6:00 AM to 9:00 PM Pacific Time and Saturday and Sunday from 8:00 AM to 4:00 PM Pacific Time. (Please note that holiday hours may vary.)
Please have the following information ready:
- Model Number of your VIZIO (example: VIZIO VM60PHDTV10A)
- Serial Number of your VIZIO (example: ABCDEFG1234567)
VIZIO cares "PLEASE RECYCLE":
VIZIO encourages all of our customers to recycle their obsolete electronics. Please contact your local city, county, or state agency to learn more about responsible recycling programs in your area. For more information visit: http://www.earth911.org/master.asp.