サポート オンライン

An Error Message Is Displayed When You Attempt to Use the Automated System Recovery Wizard

Article ID:302700
Last Review:January 15, 2006
Revision:1.2
This article was previously published under Q302700

SYMPTOMS

The Automated System Recovery (ASR) feature enables users to create a set of floppy disks that can be used to automate the process of recovering a failed system.

When you attempt to use the ASR Wizard on Windows XP Home Edition, you may receive the following error message:
Backup Utility

The files for recovery diskette could not be created. The operation was cancelled.
If you receive this message, you may be unable to create a backup set with ASR.

Back to the top

CAUSE

This behavior can occur because ASR is not supported in Windows XP Home Edition. However, Windows XP Home Edition users can access the ASR Wizard if they install the Ntbackup program from the Valueadd folder on the Windows XP Home Edition CD-ROM.

Back to the top

RESOLUTION

To work around this behavior, access the Automated System Restore Wizard:
1.Install Backup Utility for Windows on the Microsoft Windows XP Home Edition CD-ROM. Follow these steps to install Backup Utility for Windows:
a. Double-click the Ntbackup.msi file in the following location on the Windows XP Home Edition CD:
CD-ROM Drive:\Valueadd\MSFT\Ntbackup
b. When the installation wizard is complete, click Finish.
2.Click Start and, then click All Programs.
3.Point to Accessories, point to System Tools and then click Backup on the All Programs menu.
4.Click the Advanced Mode link on the first screen of the Backup and Restore Wizard.
5.On the Backup Utility dialog box, click the Automated System Recovery Wizard button.
NOTE: ASR does not function and is not supported on Windows XP Home edition.

The ASR Wizard may create the floppy disks and a backup file (Backup.bkf). The floppy disks, however, cannot start the ASR process in Windows XP Home Edition if they are used after a catastrophic system failure.

For catastrophic malfunctions that result in the need for total data recovery, you must use the following steps for the recovery process (which assumes that a full backup had been performed a short period of time prior to the equipment failure and subsequent data loss):
1.Manually reinstall Windows XP from the installation media.
2.Install Ntbackp from the Valueadd folder of the Windows XP installation CD-ROM.
3.Use Ntbackup to restore the data by using the backup set that had been created prior to the system failure.

Back to the top

MORE INFORMATION

The error message in the Symptoms section of this article is not always displayed. When the error message is not displayed, you can create a backup set with ASR. In the situation where a backup set is created with ASR, the startup floppy disks that are created to use with ASR do not work with Windows XP Home Edition.

The backup set is still valid. You can recover the data set that had been created with the ASR Wizard by proceeding as if the data set had been created with Ntbackup.

Back to the top


APPLIES TO
Microsoft Windows XP Home Edition

Back to the top

Keywords: 
kberrmsg kbprb KB302700

Back to the top

Article Translations

 

製品別 サポート ページ

その他のサポート オプション

  • 製品別 お問い合わせ
    電話や電子メールでマイクロソフトへ問い合わせる。
  • カスタマー インフォメーション センター
    製品の購入やプライバシーなどに関する情報など、技術情報以外のお問い合わせ窓口です。
  • マイクロソフト コミュニティ
    マイクロソフト製品や関連技術に関する知識とニュースを共有することを目的に、ユーザーの皆様、各分野のエキスパートなどの間で情報交換する場です。
  • KB ご利用の際のご注意
    お使いの Windows 環境によっては、"\" (バックスラッシュ) は "¥" (円記号) と表示される場合があります。

ページ ツール