Brian
Mon Jan 30 15:10:58 CST 2006
Everest Home Edition(Free):
http://www.majorgeeks.com/downloads9.html
http://basconotw.mvps.org/dwnlds.htm
Create a new folder named Everest and extract the contents of the
download to
that folder.
Open the folder and double-click everest.exe to run the application.
If you are not sure what next step to take, other than
downloading/installing from the manufacturers support site per their
instructions.
Click the + next to Computer.
Click Summary.
On the menu bar click Report > Quick Report-Summary > Plain text.
Save to your desktop and close Everest.
Open the report on the desktop.
Delete everything from Debug on down to the bottom of the page and save.
Press CTRL+A to select all.
Press CTRL+C to copy and close out.
Open a response in this thread and press CTRL+V to paste.
Post the results in a response to this thread.
And/or if you wish.
How to use Registry Editor to identify an unknown PCI device
http://support.microsoft.com/?kbid=298837
Do not remove/delete anything in the registry unless you are versed in it
and are willing to suffer any consequences if you should remove/delete any
needed hive, key or values. Use it only to identify the unknown devices,
removing/deleting anything in the registry can/will render your machine
useless if it is needed.
--
Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/
Suggested posting do's/don'ts:
http://www.dts-l.org/goodpost.htm
How to ask a question:
http://support.microsoft.com/kb/555375
"tmy23" <tmy23.22gloa@news.nospam.local> wrote in message
news:tmy23.22gloa@news.nospam.local...
>
> Greetings from a newbie.
>
> On a Dell P3, 500 MHZ, 384MEG, backed up, wiped clean, reinstalled 98,
> everything ok except, USB ports don't work, thus printer and USB mouse
> don't work. Looking at control panel, have yellow question mark for:
> PCI Mass Storage Controller
>
> I had 3 USB settings,
> Generic USB Hub _which had a yellow mark in front, saying it wasn't
> working.
> USB Root Hub
> An Intel USB line, presumably related to my USB card.
>
> Being that I had the Intel line set up, I deleted the Generic USB hub.
>
> I don't know if the PCI mass storage controller is related to the USB
> problem. When I try to print I get and Epson error message saying the
> USB port is disconnected.
>
> I have reinstalled Chip drivers, i.e. intel drivers for the
> motherboard. With no success.
>
> Any and all advice would be welcomed...
>
>
> --
> tmy23
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