Microsoft says Automatic Update not misbehaving
Blogs were buzzing this week with reports that Windows users who thought they had automatic updates set to either not install or get permission before installing nonetheless had their machines patched and rebooted.
Friday afternoon, the company posted a response to its Web site saying no changes were made to the automatic update mechanism nor did any recent updates change AU settings. The company is looking into whether customers might have actually had their settings changed by Microsoft Office or Windows OneCare, two programs that do have mechanisms that will change a computer's automatic update preference settings.
"We have received some logs from customers, and have so far been able to determine that their AU settings were not changed by any changes to the AU client itself and also not changed by any updates installed by AU," program manager Nate Clinton said on Microsoft's Web site. "We are still looking into this to see if another application is making this change during setup with user consent, or if this issue is related to something else. We are continuing the investigation, and as I have more information I will update this post."
The company is asking anyone experiencing an issue to contact its customer support so that it can get more information.
Meanwhile, in a separate posting, Clinton acknowledged that some people are having trouble manually installing updates after moving to the latest version of Windows Update.
The issues Friday follow an earlier outcry over the discovery that the Windows Update utility updates itself regardless of whether automatic updates are turned on.
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TalkBack
Yeah right
GGGlen
Oct 15, 2007, 4:31 PM PDT
Things Microsoft and Irkle have in common...
starcannon
Oct 15, 2007, 1:03 PM PDT
Auto Update
gi0zgb
Oct 15, 2007, 12:23 PM PDT
read the fine print when installing some programs
bernardfeltzer
Oct 13, 2007, 1:42 PM PDT
The patch was installing OS X
Xenu7
Oct 13, 2007, 12:48 PM PDT
It's happening
Andrew Wolfe
Oct 13, 2007, 11:06 AM PDT
Problems with Web pages opening
jscott418
Oct 13, 2007, 9:04 AM PDT
AUTO UPDATE
frussel
Oct 13, 2007, 6:55 AM PDT
I hate Windows Update and OneCare
ev5unleash
Oct 13, 2007, 6:41 AM PDT
What I do know is...
mattumanu
Oct 12, 2007, 8:21 PM PDT
here the code patch for XP update
cohaver
Oct 12, 2007, 7:49 PM PDT
Your on Microsoft's Network
abbottpark
Oct 12, 2007, 4:57 PM PDT
horrible default policy
ethana2
Oct 12, 2007, 4:50 PM PDT
?? WHY does OFFICE need access??
gsekse
Oct 12, 2007, 4:50 PM PDT
surprised?
AppleRocks1963
Oct 12, 2007, 4:29 PM PDT
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